I visited on an extremely busy Sunday early afternoon, and they performed incredibly well, like a well-oiled machine! The store was clean and not chaotic, and the server (Register 1, 1PM) was an exceptional guy, smiling and pleasant despite his busy surroundings. I liked their food a lot, the service was prompt and courteous, and the entire experience was a good one. read more

Went through the drive-through while I had my entire family waiting at the hospital we got our drinks and they were all incorrect. We were missing three we finally got our food got back to the hospital and every single order was incomplete wrong and we were missing items, completely disappointed in their service. read more

Came with my buddies around 9:30 on a Wednesday. Proceeded to get told it will be 25 minutes for our ice cream and watched as almost 20 things of custard just sat on the counter with no one attending them. Then proceeded to get a majority of our groups orders wrong. Place blows, stick to cold stone next time for ice cream read more

Someone at Culver's HQ has some really good ideas! I don't recommend the skittles in concrete mixer(got it at another Culver's, because they ordered the wrong thing-it wasn't good), but the skittles in the cooler is awesome. That's what I was driving through to get. But, they had the new cereal concrete mixers in a 3 pack mini "flight". If you like cereal, get this. It definitely brought me back to my childhood. They have CocoPuffs, LuckyCharms and CinnamonToastCrunch concrete mixers and all were good. I tried 'em, so you could decide or not to buy 'em. Lot parking. Friendly staff. The mini flight was just under $9. MarcyDiner'sTantrumScale 5/5- NoScreamingKids. read more

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Don't know how to follow directions got order completely wrong honestly almost threw up

This Culver's goes hard AF. I pull up to the drive thru bumpin Tech N9ne and am like what up, I'm here to smash on a butter burger, slam a root beer, and get lit in a big way. The staff is all like WHAT IT IS, the cheese curds smack, we all blazin out, catch the vibes that are keepin me alive. Get turnt up to death on steroids. I personally don't think I can pull off a bucket hat, but clerks will be like "you look dashing, like a more charming Fred Durst mixed with the moxie of Paul Rudd." To which I am like, hell yeah fam, where the rest of that promethazine at? Cuz imma make like Fat Joe and then bring the lean back. THE CULVER'S PARTIES DON'T STOP TIL EIGHT IN THE MORNIN. CRUSHED UP EXCEDRIN IN THE LEMON ICE COOLER. YA TRIPPIN OFF THE TRYPTOPHAN AND TRIPPED A FAN IN SWITZERLAND JUST ASKIN AN AUTOGRAPH OR PICTURE AND RIPPED IT IN HALF WHIPPED IT AT HIM AND AND KICKED HIS ASS ALL THE WAY BACK TO MICHIGAN. I strongly recommend this establishment. read more

Quick meal prep and great quality food for a burger place and reasonable pricing. That custard is the best in the county. Really rich!

I was running errands with my 93 year-old Dad last week. After a trip to 2 banks, plus shopping for cat food/litter and other supplies at Walmart, I wasn't quite ready to take him home. A suggested a stop at the American Legion (he's a Vet) for a couple adult beverages, but instead we agreed to stop at Culvers for the 2:1 cement mixer special. You get a lot of frozen custard for your money here and even more so when there's a special. My choice of vanilla ice cream with hot fudge and cookie dough bits added in, was perhaps a little too chocolaty. Dad's choices were similar, but with a lighter touch. And we both finished. On a weekday Winter afternoon, we pretty much had the place to ourselves. There was an "older" guy across the aisle pecking at his iPhone, of which Dad bemoaned his lack of digital skill. After Dad wandered off to the bathroom, that guy explained (with no prompt) that he was filling out an online form and ended up having to call that company's office and straighten it out. I guess the point is that digital skill isn't the end all and it always pleases me about the chatty (and sometimes revealing) conversations one finds when I'm back in Iowa. read more

BEWARE! FOOD POISONING!!!! I would give Culver's in Ames a -10 if that was a choice. Unfortunately, it was not an option. My husband and I ate dinner at C ulver's in Ames. I had a kids meal with chicken tenders and coleslaw, and he had fish and french fries. Within hours of eating there, I started to feel sick. I developed dizziness, nausea, and diarrhea. By the next morning, I had explosive diarrhea, great fatigue, horrible stomach pain, and joint pain. I am a nurse practitioner, retired, and knew that these symptoms were from contaminated food. I was not ill before eating at Culver's! My husband was not ill bur he did not eat the coleslaw. I suspected that the cause was the coleslaw and that someone who worked at Culver's went to the bathroom, had a bowel movement, and returned to make the coleslaw without washing their hands. I became more and more ill and subsequently went to see my physician early the next morning. My blood pressure was extremely low, I was cold and clammy, and by that time, I also had blood in my stools. My physician ordered lab tests which confirmed that my white blood count was elevated. This would indicate an infection. He also ordered a Cat Scan, which showed that I had infectious colitis, which I am sure was caused by the coleslaw. My physician confirmed that as did the radiologist who read my Cat Scan.. My phsician prescribed pain medication, nausea medication, and 2 antibiotics for 10 days, and told me if my condition worsened, I should go to the emergency room. I decided that the responsible thing for me to do was to call Culver's and speak to the manager about this issue. I used to have my own business and would have wanted to know if there were problems affecting other people so that I could correct them. I spoke to the manager, told him the problem, and he immediately asked me what other restaurant we had eaten at. I told him that Culver's was the only place we had eaten at away from home. He then went on at length that their policy was that their employees wash their hands after using the bathroom; further, that they then put on plastic gloves and only then make the coleslaw. I told him that I did not believe he could follow all his employees into the bathroom and watch them wash their hands or observe all his employees while they were making coleslaw, and obviously someone had not followed their policy or I would not be so ill. Furthermore, I told him that he apparently cared more about making excuses, explaining his policies and denying that this happened and. I told him the test results, and he put me on hold. When he continued the call, he again made excuses and went on about his policies and said there was nothing he could do about this and he did not believe that one of his employees did not follow protocol. I told him that I was not expecting him to do anything for me, that I was just calling because I thought he would want to know about this problem. Further, I ended the call by telling him that he was obviously more interested in making excuses and denying the problems they were having than finding out that he had a serious problem on his hands. I then told him I was hanging up, which I did. After my phone call with the manager I realized that Culver's in Ames has more serious problems that the coleslaw. In my opinion, their manager needs an extensive course in dealing with people!!! Lyn W. read more

My favorite "fast food" restaurant in the Ames area. Always quality food and nice service. They have a classic midwestern feel with lots of good beef and real cheese. Inside- Kept nice and clean and looks newly remodeled. Plenty of booths and table for various sized groups. Staff- Always looks like a lot of people are working, drive thru is attended and people are served quick. Food- I like to get kids meals because they are only $5 and you get custard! I also enjoy their concrete mixers, cheese curds, pretzel bites, and root beer floats! Tips -If you eat 10 kids meals, you get another one free by saving "scoopie tokens" -Download the Culver's app to find out the flavor of the day! read more

Culver's - Fresh Frozen Custard: chocolate covered strawberry - Fast Food Near Me - Ames, Iowa

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Adults, kids, grandparents, everyone- the kids meal is the way to go! Great bang for your buck! I love checking the flavor of the day before I drive over here. S'mores is my fav flavor of the day! If you collect 10 "scoopie tokens" that come on the side of the kids meals bag you get a free meal! read more

Culver's - Chicken Tenders, Fries - Fast Food Near Me - Ames, Iowa

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I've decided to give them other chances as so many people I associate with are so in love with Culver's. New management maybe? New employees? The food has always been good but the customer service was awful for awhile. Last few times I've been in the customer service has been great, so I hope they keep it up. read more

A clean location with good food if you're looking for fresh fast food. The staff is nice. You get what you expect.

That butta burger never disappoints. Butter burger and cheese curds for the win always. The drive through line is the only disappointingly part about this place. They can't help it. It's just so good. read more

If you know you know... after living in the west with I've dealt with droughts... droughts of cheese curds!! Nothing beats a good cheese curd. And at this location I've never been served cold food. Always hot and fresh. The root beer is top notch. Staff is friendly, and the occasional wait is worth it. read more

My order was messed up a few days ago and I called and Kintrael (Sorry if I butchered your name) was so very kind and fixed our issues. I'm impressed with the service culvers offers and especially this manager. (assuming he's a manager) he should get a raise and promotion regardless! because of him we'll be back! read more

First time to a Culver's and it won't be the last. I had a butter burger and chili fries. It was very good. My wife had the cheese curds. That was also very good. Awesome food and a nice clean restaurant. read more

This is my favorite restaurant in Iowa.They have the nicest people and they have great food.Their custards are great with toppings or without.I think you should try this place. read more

Been here twice, one time I brought in little caesars and bought ice cream. Little Caesars was a good idea. Second time ordered a concrete mixer, waited 15 minutes, talked to them, waited another 15 minutes and talked to them again. They knew nothing of my order. read more

I have been in love with Culver's ever since my husband first introduced me in December of 2011. I had just moved from California and had my first taste of Wisconsin cheese curds and the wonderful Caramel Cashew Concrete Mixer. The best part was my delicious butter burger. My husband then asked me if I liked In N' Out or Culver's better. I told him they're so different they just can't be compared. Today I had their Crispy Chicken Sandwich with tomato, mayo and extra lettuce. I always ask them to cut my sandwiches in half and they're always happy to do so. The chicken is always cooked to crispy perfection. Dessert was two scoops of creamy vanilla custard with hot caramel. My husband had the mushroom and swiss burger with a side of onion rings and a root beer. Next time he's going to ask for extra mushrooms. (It's not that they don't put enough, it's that they're so good!) The onion rings are the best we've ever had. Culver's root beer is on my list of favorites. Thank you for reading! read more

I love Culvers in Ames, IA, people are friendly, helpful, fast professional service. The food is always fresh and very good. My Ames place to eat of choice. Reasonably priced, the custard I take home because portion sizes are perfect for a meal and need to eat the custard later. My younger brother moved here to live with me from Las Vegas, and when I ask where do you want to his answer is Culvers. ************** read more

We have been to this location several times. The service is usually okay/decent. However, during this visit we were hardly acknowledged. Finally, a girl reluctantly came to the register to help us. She didn't say a word to us, so I wasn't sure if she was even going to take our order or not. She repeatedly rolled her eyes and was overall very rude. She slammed our cups down on the counter. She maybe said 5 words during the whole interaction. read more

I don't write reviews a lot. But I had to after having this mushroom and beef burger.. absolutely amazing. Loved the crunch in their patty and their taste is superb. No more McDonald's or any other fast food read more

Excellent hot food and fast service. Love the flavor of the day frozen custard and turtle sundae. Can't wait to move back to Iowa from Oklahoma so I can get some Culver's. Would recommend to friends. read more

I've eaten at 3 Culver"s locations in my lifetime. Unfortunately this one was sub-par to me. Don't get me wrong. Most of the staff were very friendly, but the food seemed prepared a little carelessly. My but was barely toasted and the toppings were just kind of thrown on there. I'll give it one more try. read more

Walleye sandwich was very greasy and without any hint of flavor or taste, as one of their specialities I was very disappointed. Service was fine, but expected better food. read more

I love Culver's but this particular one had a hard time getting my order right. My burger came with pickles instead of onions. My sundae came with flavor of the day instead of vanilla and raspberries. read more

Watched an employee named Lucas wipe the excess ice cream off the cup of the malt he was making with his fingers and then lick them. When that didn't do the job, he licked the cup itself! When I refused to accept the malts and demanded they be remade, he was extremely RUDE and admitted to licking his fingers! There were staff members standing around watching this all transpire and nothing was done to remedy the situation. I have attempted to contact the owner, but was told they were too busy at 2:00 in the afternoon to speak to me. I will be calling again until I get to speak to someone about this. Absolutely disgusting! read more

The food was great. I had a crispy chicken sandwich with 5 small bowls of ketchup. Not to cover up the great chicken flavor by any means! The best part was that my friend and I were invited in 40 minutes before the scheduled opening on a sunday. And, the server came to our table and asked if we wanted any more food. I am a Culverine for life now! read more

Two Times - Too Many! I took my mother for a little outing from the nursing home & decided to get her a Culver's treat. This is the first time I have returned to the Ames location in probably two years since my daughters and I were greeted with insults and rude remarks from the person working the drive through back then. Today I asked for a shake made from the flavor of the day but the employee said they could not make one. I ordered something else but when I got to the window inquired if Culver's changed how they make shakes because ordering the daily flavor had never been an issue before. The staff member working the window said they could not make a shake with the daily feature because pieces may get stuck in the straw and I might have to use a spoon to eat part of it. What difference it makes to them how a customer chooses to drink or eat what they order is a wonder. Our family frequently stops at other Culver's locations and has never had bad service. I don't understand the issues with drive up staff at the Ames, Iowa location but I do know we will not be return customers. read more