We go here often. Photos from 1/21/26. 6:15 p.m. Take-out Food: Our food is always delicious. Our orders are always correct, and the food is still hot by the time we get home. They're quite consistent as well, making sure the wings are done the same way almost every single time. Every now and then, the fries are a little different, but nothing to complain about in my opinion. We tend to opt for the boneless wings, and they're typically really juicy. Also, the cheese fries are absolutely delicious! Their ranch is by far the best out there as well. Service: Our order is almost always ready quickly; sometimes by the time we arrive even, and we only live about ten minutes away. We order online, and they have gotten it right every time. The staff tends to be a little...cold? For lack of a better term. They aren't mean, but you're also not greeted with a smile when you walk in. Ambiance: It's a pretty typical sports-centered restaurant. Not too many decorations or intimate seating styles. They do keep it clean, which is a huge plus. The overall noise level varies, but it never seems to be obnoxiously loud. read more

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First time at any Wingstop and it did not disappoint! This location was clean, the staff was friendly and helpful and the food was phenomenal! Fresh, cooked perfectly and delicious! The wings are meaty and juicy and flavorful!! Husband and I used to go to BuffaloWild Wings but the quality has gone down hill. We will absolutely be returning to Wingstop in Ames read more

My first experience at wings top and they were so nice. Lei- I think was the women in charge- she and the closing group on 6/18/24 were very kind and patient. They helped me pick a flavor and gosh it's so good!!! Such great service and food read more

Wingstop - Original hot sauce and regular fries - Chicken Wings Near Me - Ames, Iowa

We ordered a large order for 50 people 3 days ahead of time and when we showed up to get the food and the employees had no idea what we were talking about. They were laughing at us and their mess up and we waited 15 minuetes for them to try to sort it out but the guy helping is was extremely rude and then made us wait another 30 min while they fixed there mistake. read more

I had placed a pick up order, I waited around an hour for my food, the workers there were eating fries while cooking, I was asked for my name 3-4 times and they were beating around the bush, I asked for a refund when they gave me a cold order and the girl told me to give her my name and phone number, I did so and she told me that wasn't my name as if was the one who named me, anyway waste of $60-65 I NEVER GOT MY REFUND. read more

To start I ordered a simple meal and my name was never called even after 45 mins. I then had to personally go up to them and tell them my order for them to put it together and give it to me. Next I open my box to the wrong food and have to go and get it switched. Not only that but the fries were soggy and plain. The wings I then received were also bad and people were fighting in the back. Overall horrible food, service, and place in general. DO NOT GO HERE. read more

Didn't pick up the phone and when I walked in the workers were playing bad and Inappropriate music and my daughters were with me and were using slurs. I had to come back and fix my order and they didn't even get it right. The bathrooms smelt like marijuana read more

order was everything we wanted! They had it ready and customer service was kind! I would recommend

I've only been to Ames Wingstop once. The food was ready when I got there. It was the correct order, service was friendly and efficient, and the food was pretty good. read more

great service people there are so nice! food taste so good! really really nice pricing is good. place looks great.

Would NOT recommend this restaurant. The floors were sticky, there was water all over the floor, and they had no straws or ice. We waited 40 min for a super simple order. Bathrooms were also disgusting and there were paper towels and water all over the ground. read more

We got Wing Stop boneless wings with bleu cheese dip on Thursday and they were good. We had Hawaiian and BBQ wings. Clean. Friendly staff. Family friendly. Lot parking. Bit pricey. Marcy'sDinerTantrumScale 5/5- NoScreamingKids. read more

Wingstop - the front entrance of a store - Chicken Wings Near Me - Ames, Iowa

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Did online order said be ready 20-25 minutes so waited 30 went there and food was not ready service was horrible workers was just hanging out talking to non worker must of been his friend shooting dice read more

I ordered my food at 6:30 and online it said it would be ready by 7:10 at the latest. I didn't get my food until 7:50 and waited inside wing stop until then. The workers were taking phone breaks and jacking around the entire time me and other customers had been waiting on food. I don't even know how this place is still in business. Will never be coming back read more

Wish I could give zero stars. This place is terrible. This place has had pretty poor customer service since it opened, but it seems to be getting worse. Tonight I placed an online order which said it would be done in 20-25 minutes. I arrived at the store about 30 minutes after placing the order. There were several other customers sitting down and a few more standing around waiting to order or for their orders. There was one guy up at the register asking for a refund on his order since he had been waiting over and hour. After hearing this I knew this would probably be a long wait to get my online order. They had 7 employees working and none of them really seemed to care about filling orders or communicating with customers why it was taking so long or when their order would come up. Multiple customers left without their order or even bothering with a refund. The girl up at the register was everywhere but at the register to talk to customers. None of the employees in the kitchen had hats or hair nets on. Of course no gloves or hand washing in sight either. TK, who claims he was the manager went up to the register to issue the refund to the guest when I walked in the door. He didn't look at the guy, apologize or really even acknowledge the terrible service at all. After witnessing others in the same situation as me I went to the pickup section and asked if there was an eta on my order that had been placed over an hour ago at this point. The kid asked what my name was and never came back to tell me. About 15 minutes later my name was called that my order was done. As I took my order and walked out several people were also complaining about the employee's engagement to anything that related to customers or completing orders. I wished them luck on my way out and I thought I was done with this place. Well this one is in me, I should of checked the order after that experience. When I got home and pulled it out of the bag, it was completely the wrong order. At this point I'm 2 hours after placing my online ordering and pretty pissed off. I called the store and spoke with TK, the "manager". When I told him about my order being wrong and the experience in the store he let me know if I really was that observant in the store I would have noticed all 7 crew memembers working hard and running into each other trying to complete orders. I told him that was far from the case and camera footage would show the exact opposite of his claim. He let me know that he was recording the phone call and asked me what my goal with the phone call was. I told him originally my goal was to call and have my order refunded but at this point I just wanted them to know how crappy their service was. He then hung up on me. I'm sure if anyone has been into this Wingstop they won't be shocked with this review. I have worked in the service industry for well over 20 years so I usually have more patients for things like this. What is going on at this Wingstop is beyond ridiculous. Infiess it's Buffalo Wild Wings from now on for me. I will not be returning and would not recommend this place to anyone. read more

Huge Wingstop fan so when I saw there was a location opening up in central Iowa, I was all over it. I would say it was just short of being a stalker. Now that it is open, I can say it lives up to my excitement. I have been to quite a few of them from ones in California to Texas and others. This one looks just like all of them except it has a lot of Senaca Wallace's memorabilia. He is the franchisee for this location. While I was here he stopped in briefly to check on things, said hi to the customers and took off. The food is as I expected. The same quality Wingstop wings. The mango habanero and lemon pepper are some of the best around. The wings are crispy. The veggie side is fresh and tasty to balance out the less healthy but so yummy wings. While there was a wait, the staff was working hard to turn out hot and fast food. I can't wait to come back again and hopefully they open a location in Ankeny soon. read more

Wingstop - Wall of Senaca's memorabilia - Chicken Wings Near Me - Ames, Iowa

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I had high hopes and I'm glad I wasn't disappointed. I hate when chain restaurants all taste differently because of regional variances and taste palates. Wingstop was a personal favorite of mine back in Houston, and every college town needs one. This franchise location is owned and operated by Seneca Wallace, former football player for Iowa State as well as multiple NFL teams. He was there the entire time we visited, talking to customers, and cleaning tables - supporting the team as good leaders do. Yummy wings, sports on the tv, nice clean dining area - a typical great Wingstop. The only drawbacks are standard; long waits as they stay busy with lines of customers. Don't expect to be in and out in less than 30 minutes. read more

I'm updating my original review. We got carry out tonight, the only other time I've been was right after they opened. I hadn't returned because everything was excessively salty and dry, very little flavor. Tonight we ordered ahead online and picked up some wings, tenders and fries. The price was spot on, the food was ready right when they said it would be (instead of 15 minutes before or 10 minutes after), and quite frankly, it was really good. The mango habanero sauce was tasty, though I would vote for a little more heat. Korean BBQ was okay, and the Hawaiian sauce was very good. Overall, happy we went back, and will likely go again. read more

I would like to give them zero stars. Ordered tonight and on the app and waited over an hour for our food which never did come. Employees standing around or going out for a smoke break. Finally told us it was about ready, but then told my son "sorry, your number is t in the system. Don't know what to tell you." Then they all rolled their eyes in the back. They told him they called our name several times which was a complete LIE because we had been there for an hour! Ended up leaving with no food and out over $60. Waiting to hear from corporate on a refund. Not sure how this place stays open! Don't waste your time here! read more

The yelp reviews brought me in. The wings would bring me back. In Ames very rarely we were going to go try a new restaurant. Our first stop the weight was over 45 min and I was already hungry so I will admit by the time we arrived I was a bit grumpy. We walked into a line a the regsiter. The menu is availble on the counter or behind the college students running the counter. Most people were awaiting their orders which worried me a bit. We tried to make a quick decision and put in an order for a couple types of wings and the carrots and celery sticks. You get to pick your sauce and your dipping sauces at the counter when you order. What kinda rubbed me the wrong way was that they decided to share how long the food would take after she already took my money. Almost 20 -30min for chicken wings. My feelings were mixed cause I was getting Hangry but I knew they would be fresh. We were getting a combo which automatically comes with a drink. We were given glasses and you turn around and go to the all-in-one coca cola machine behind you. Of course, they are working on replacing something in it, so you cant even get ice for the tea while they did that. So I grab my silverware and napkins and find a seat in the back area. There are multiple TV and the place is busy. It is a good 25 min and they finally bellowed our name to get our wings. The wings: Hot, fresh, and crispy liked I had hoped. The price was a little high I thought for what we got, however they tasted really good and I was soon not so grumpy. I saw a lot of carry out orders, if they came closer to where I lived I would order out next time. read more

Wingstop - Crazy busy Saturday - Chicken Wings Near Me - Ames, Iowa

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Food order appeared to be ready on time but it really wasn't. No ice in beverage machine for our drinks was the best that it would get. When we got our takeout order home we found out 2 of the 3 fry orders were missing. Tried calling store to get fries or something and the line was dead. We had hungry kids to feed so I left for McDonalds instead of the hot-mess that this Wingstop is. While I was gone my wife noticed that her ranch dipping sauce was blue cheese. She went to exchange this for ranch with the kids. When the girls realized they had scarfed down the fries they shared with blue cheese one of the kids gagged and almost threw up. Wingstop slipped us a Mickey of blue cheese dipping sauce instead of ranch. My wife's order of chicken was icky and she couldn't finish it. McDonald's fries were made quickly and kids loved them. If I could give this review a negative score I would. This Wingstop is a hot-mess, avoid. read more

Stopped in on a busy Saturday night. It was busy so I was hoping for some good hot food. That is exactly what we got. I really liked the crispy wings and flavor was great. Price was a little on the high side for something as simple as wings. Our meal came hot and at a "normal" time for a busy Saturday. I felt this a acceptable but I would be hard pressed to give this place a full 5 stars. I didn't feel anything was excellent or over the top. Just good, hot and nice atmosphere. read more

Wingstop - Im excited to sit this close to the bathroom..... - Chicken Wings Near Me - Ames, Iowa

Wings weren't terrible but nothing special. Fries were not good at all. It is also pretty expensive for what you get and the staff seemed pretty disinterested in their job. You can get better wings and a superior experience elsewhere... read more

Worst service than any restaurant in Ames, Iowa. How are they even still open? If you're in the mood to sit inside a store in air-conditioning for an hour waiting on food, that will never come. This is the place to be. read more

Avoids answering the phone like the plague, good luck calling in a to go order. Wingstop used to be way better!

My wife picked up an order, she was late getting there to pick up the food according to online order. Food still wasn't done and she had to wait 10 more minutes to get the food. Asked for extra crispy fries, all were soggy and hardly cooked. Wings completely unseasoned and without sauce. No sauces given that we paid extra for. Two orders of fries flipped in bag. All wings overcooked and dry. Called for refund, manager refused but offered for us to drive all the way back for new food (35 minute drive), which is ridiculous. Terrible customer service with lazy and rude staff, store very unkept with garbage everywhere in kitchen. Will not be returning, and uninterested in any store credit. If you want decent quality food with decent customer service, stay far away from this place. Complete rip-off. read more

I preordered my food and waited until it said 5 minutes until pickup to go inside. When I got in I asked for a water cup and both people at the front counter looked at me like they were disgusted by me. Not too sure what that was about. Everyone in the back was cool when I asked for a sauce on the side. The girls in the front just had some weird attitude against me. read more

i genuinely never had such bad service in my entire life. me, my best friend, and her roommate came here looking for a nice lunch -- the cashier was super rude to all 3 of us, we all ordered boneless wings and we all 3 received bone in? my friend then SENT BACK her wings because they were bone in just for them to come back out with ANOTHER bone in combo???? manager pulls up a chair next to us and writes down our orders says he will "take care of it personally". we watched as he was pacing back and forth making togo orders. 35 more minutes pass with no food, once we stood RIGHT in front of them then they made the food in 5 minutes and handed it right to us...just for it to be bland and gross. also didn't get a refund! read more

The Louisiana rub was too salty and the Buffalo sauce not that good. Taxing on some chicken nuggets

Great wings and service! Loved walking in and being greeted with a smile and a welcome!

long haired shorter guy smelled like devils lettuce and i'm guessing that's what made him forget my 2 frys for my meals and an order of corn when i went back in to get what i was missing my frys were cold like they've been sitting for at least 30 minutes and didn't have parmesan seasoning like they were ordered as. read more

35 minute wait for wings that were swimming in sauce after a 10 minute wait for cashier to get off the phone with her besties

Wings are good and have unique flavor compared to Buffalo wild wings. Would recommend garlic parmesan and Louisiana flavored wings. However there are not that many options to choose from. The fries are fantastic probably the best fries in Ames. Great atmosphere and music. This will probably be my new go to place for wings in Ames. read more

Wingstop - Garlic parmesan and Louisiana flavored wings - Chicken Wings Near Me - Ames, Iowa

Very nice staff food was made right and I say they got the best wings in town definitely will return I Recommend everyone try the lempepper boneless wings and on Monday and Tuesday they got .60 boneless wings read more

I've been a few times and have noticed that service is super slow when waiting for food, place isn't clean, very sticky floors every time I go, employees haven't worn gloves when making and preparing food. ever. drink/coke machine is super sticky. and just not 10/10 read more

I went in skeptical of this place and the hype surrounding its opening, but I was pleasantly surprised. All of the food was fresh (much better than buffalo wild wings) and the employees were friendly. The atmosphere is fun and sporty, there was Seneca Wallace memorabilia all over the place. It was super busy so the wait was about twenty minutes but well worth it. The mango habanero and Louisiana rub wings were great! read more

Wingstop - Chicken Wings Near Me - Ames, Iowa

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Good tasting food. Not bad place. But i would say to never order anything for delivery. Every time i've gone in to get my food it has been fine. Just recently ordered food for delivery and my fries were wet and soggy and all 3 of my ranches were spilled in the bag read more

the food was not good at all. they made use wait almost 1 hour just for 6 cold wings, and cold fries

I tried their combo of Spicy Korean Q and Parmesan Garlic boneless wings with carrots/celery and their homemade ranch. BEST wings I've ever had in my life!!! Their chicken was quality and the flavors were out of this world. Especially the Spicy Korean Q, if you like Asian-infused flavors you have to try this sauce! To top it off their staff was very helpful and friendly. If you are in Ames, this place is a must! read more

Ordered food ahead of time and when we got there at the requested time they told us it would be a little long. Very understandable. However they never called our name and we asked later how long it would be and the gave us a bag of room temperature wings. It tasted okay when it was warmed up but they've done this a few times now. Don't plan on retuebing read more