We have been using this company for so many years. They have been really good all of those years. I…read morethink we have used them since we got the water softener system with our home and it's been 20 years. Not sure I thought they were always doing a great job and they always told us our water was coming out better than any bottled water or other such water . My wife loves the softness of how the water is on her skin and hair. The water here in Elk Grove is really bad. Some say it's at a 9 but others are rating it lower, like 5 or 7. We use they on a yearly basis and they charge us 100 something and of course as the years went on it got higher. The one complaint I always had with them coming is that all the workers smoke and they really smell of smoke when they are in your home. It is noticeable all the time. I noticed that our water pressure was not as strong. I tested the hose outside and it was stronger. This is our system problem. When they came the guy said that the system was failing and we would need a new one. This system has lasted 20 years which is amazing since I think they only last 15 years. So the guy who came said that Larry would get us a quote on replacement . It was supposed to come by email in two days. Well after 5 days my wife never got an estimate. So she called them and they had dropped the ball and said they would get one soon. We finally got the quote. It was for a Clack WS1 Softener for 32K Grains. It was for $2495.00 that was just for the system. I can buy that for $1,028.99 Just a little mark up. Others quoted $1,158 to 1,318. Labor was extra. I know prices have increased but come on. List it as labor and not the product. Yeah we didn't go with them for a new water softener system. I was disappointed in their quote to say the least. I was now wondering if their charges over the years were excessive too. Oh well I guess always try and investigate when getting service . If you don't investigate you would never know . Always get a couple of quotes or maybe three. We of course will be evaluating other companies to find the right one for future service. I didn't give them the lower stars since they did keep our system running for all those years which does mean something.

Robert came to service our water softener and he was so kind and helpful. He explained everything…read morethoroughly and was very knowledgeable. Very professional!

Herk's came right over when I called about a back up in our bathtub. I had lots of visiting company…read moreand they fixed the problem quickly. I asked about the pipes under the house and they took pictures and explained the situation which involved pipes that were evidently installed by someone other than a professional plumber. I requested that they replace the pipes, which they did. I was pleasantly surprised by what they charged and how efficiently they worked. I also had a minor problem with the ice maker in my freezer which they took care of also. Jose` was one of the main workers and he was very knowledgeable and easy to work with. I highly recommend Herk's

Found this business for my mom and service was so good that she told me to make sure I leave a…read morereview for them. She's had different companies come out to check her sewage line after finding roots in the system, every last one of them said she needs to replace the system. And that they need to dig out under the house. After having herk's come by and give his opinion, he said the pipe was already replaced and roots were coming in from the connection. He helped my mom call the city for them to take care of it, which they did. Cleaning out the line of roots and also apply weed and roots killer. He explained everything very well and also let my mom see what he saw on camera and explained it to her so she understands what's really going on. Would recommend herk's to anyone looking for an honest plumber.

I submitted a request for a free quote for a senior in the community and they responded right away…read moreand were able to come out same day to treat the issue. Very professional and prompt, would recommend.

We had a clogged kitchen sink. I called to schedule an appt just after 9:30AM on Friday. I was…read moretold an appointment was available between 10AM and 12PM same day. At 11:45AM, I received a call from Discount Plumbing. The caller apologized because the serviceman had not been to our house but said he would be there soon. I thanked her for the call but we were still in the 10AM-12PM window so I was ok with that. Within minutes the serviceman arrived and the clog was fixed by 12:30PM. Discount Plumbing staff was friendly and had great communication from the call to schedule the appt. until the time the serviceman left. I will definitely call Discount Plumbing when needed and will definitely recommend their services!

Just what no one wants their air conditioning to stop. I called Thorson's just as they were closing…read moreon Monday. I had a technician here Tuesday morning. Chris was so helpful and knowledgeable. I highly recommend!!

Brian came out yesterday to complete our annual system check. He was knowledgeable, courteous,…read moreprofessional and thorough. I couldn't have asked for better service. After the service, I received a follow-up call from Thorsen's to check on the quality of the service. Very impressive! Over the years, I have had excellent service from Thorsen's and highly recommend them.

I contacted Premium Plumbing for some problems I was having with my plumbing. The person I spoke to…read morein the office was very nice and helpful, and she was able to get someone to me within the hour. The technician who arrived was very professional and polite. He explained the problem and gave options to fix it. I did not feel like he was trying to sell me on anything. He was able to take care of the issue promptly and for a reasonable price. I will definitely be using this company again if the need arises.

BIG THANKS! Bree and Jessica were very helpful in coordinating with my landlord to get my hot water…read moregoing again. Jr gave me the heads up on what to expect after he inspected my water tank. They were prompt and when a part was needed they ordered it and tried quickly to get my hot water up and running again. I'm very pleased and highly recommend!

Yelp says hours, 8 to 5. I called and the recording says 8 to 4, plus closed during lunch! Sorry,…read morebut when I call because we need service, I expect to get someone. I called at 4:35.

Fred Hill Mechanical has been our choice for plumbing and HVAC needs over the 35 years we've owned…read morethis 75 year old house. Over the years we've had them install a new HVAC system, a new water heater, and they've done the plumbing for a major bathroom remodel. Today, we called them out on a 106 degree day because our air stopped working. It was the thermostat, which had been installed by them a year ago. They replaced the thermostat and did not charge us a cent for the service call or the replacement thermostat. Their work is impeccable, they back their services and equipment, and are courteous and professional.

Tony's crew came out to mantica and serviced my unit that's 25 years old. Absolutely amazing and…read morethorough check withWell spoken explanationFrom each tech. Better than 5 different other companies I called beforehand. Brandon and Michael went over and beyond their job to satisfyMe as an irritated customer before they arrived. Date truly saved the day. I was so happyWith the knowledge and serviceThat I have actually decided to have them replace my entire unit even thoughThey never tried to sell me on it. They just stuck to the plan. They were very happy in just servicing the old unit I have and maintain it with a wonderful membership of 9.99 a mo. With amazing benefits of service and discounts throughout the year. That is also included with my new unit that I will order. They were truly the most affordable respectful , Delightful, And knowledgeableFolks. They take pictures of every move that they do and explain it all to you

I wanted to take a moment to share how incredible my experience was with your team, and…read morespecifically to commend Samuel for the phenomenal job he did. ​Yesterday afternoon, I spoke with Gail about a stressful leak in my water heater. Because I called a bit late in the day, same-day service wasn't available--which was completely understandable. However, early this morning, I received a prompt call from Samuel, and he was on top of it right away. ​Samuel was a complete gentleman and an absolute professional from start to finish. He patiently answered every single one of my questions and did an outstanding job with the actual work, which included: ​Fixing the leak quickly and efficiently. ​Replacing the old pipes to ensure everything was secure. ​Installing a brand-new water heater seamlessly. ​What started out as a highly stressful situation was made completely easy and hassle-free thanks to his care and expertise. I cannot thank your team enough for the peace of mind. Samuel really did a spectacular job, and I will absolutely be referring your services to all of my friends and family! ​Thank you again!

Direct Appliance is a great business. Vince stepped in and ordered my fridge immediately and I…read morereceived it about one week later. They also price matched Home Depot's price. Joe and his helper( I didn't get his name) were friendly and careful with the delivery. Excellent customer service all around!

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.