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CubeSmart Self Storage

3.3 (33 reviews)
Closed 9:30 am - 6:00 pm
Updated 3 months ago

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I guess having a formal reservation doesn't matter.
Hector R.

If I could I would give them NO stars, I'm very disappointed. I had a reservation with Robert (Manager) for a 10x10 unit for 9/13/19. I was going to pay early today 9/12 and found out Sarah his Assistant gave my unit away. Although she apologized and offered a different unit (broken roll up door and holes in the rafters were critters can enter)......do I need to say more? I refused their offer, I was also offered to go to Walnut or Diamond Bar? Really I live in Ontario, 10 minutes away....ridiculous! I suggested they give me a 10 x 10 that was available at the price I was quoted, but because you can drive up to it, it costs more, so I was told no. You would think they screwed up so it's their job to make it right.....obviously not.

Christina A.

I came to this storage facility based off the reviews , BUT BEWARE !! I had my belongings here for close to two years. I went to move everything out to find all my stuff filled with termites , rodents & Water damage to my belongings. Such a sad thanksgiving weekend. I lost everything & when I brought it to the on site managers attention all she did was give me the insurance pamphlet but had nothing more to say. Because she didn't know anything about the insurance but made sure to tell me she doesn't know what it covers.No concern what so ever. And the insurance I paid for doesn't cover anything only partial water damage.. I have reached out to get a paper trail of all my receipts for the two years I paid for and she would not give me it. She states she has to ask the District manager Tod Haynes for permission , which is wrong because as a customer I should be able to receive copy's of my own receipts. When a customer chooses a storage it's so that they know they have a safe place to hold they're life belongings. This is not the place to do it especially for a long period of time. You WILL be very let down.

Very bad and easy yo break

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10 months ago

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3 years ago

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John L.

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1 year ago

The single best storage facility around. Clean, friendly and secure. Do yourself a favor and rent there.

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3 years ago

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Brandon J.

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2 years ago

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2 years ago

I had my things in this storage for a year, for me the place is very safe, but the price is very high for a small place like I had

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7 years ago

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Jaclyn K.

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3 years ago

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Brandon J.

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5 years ago

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8 years ago

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D.J. B.

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8 years ago

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9 years ago

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Tom L.

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6 years ago

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7 years ago

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6 years ago

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6 years ago

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Dan A.

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4 years ago

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Dan A.

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7 years ago

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8 years ago

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6 years ago

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Tom L.

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5 years ago

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Nick R.

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10 years ago

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9 years ago

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10 years ago

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11 years ago

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Dana J.

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10 years ago

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11 years ago

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9 years ago

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9 years ago

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Nick R.

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10 years ago

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11 years ago

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Ask the Community - CubeSmart Self Storage

Review Highlights - CubeSmart Self Storage

After living a nightmare with PS I came to Cube Smart who made my life easy.

Mentioned in 3 reviews

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Came here for a few shipping supplies and it did not disappoint! I walked in and immediately…read moregreeted. I was looking for some polymailers in bulk, and the gentleman was able to help me locate those and in the size that I wanted. the prices were very fair and the purchasing process was very easy. They have a lot more stuff in there than it seems. I will definitely be back when I need shipping supplies. Thank you!

CubeSmart Self Storage - selfstorage - Updated June 2026

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