We needed a large storage unit with short notice. Stack and Store came to the rescue. We were…read moreable to secure a 10 X 30 unit right away. We also needed to extend our stay 2 months longer than expected. The folks at the Bel Air Stack and Store accommodated all of our needs.

From the owner: Family owned and operated since 1983, Stack & Store Self Storage runs seven different self-storage…read morefacilities throughout Harford County, Maryland. As the leading self-storage provider in Harford County, Stack & Store provides customers with a premium storage experience, including climate controlled and drive-up access units, and a full line of packing and moving supplies, all with the personal touch that makes Stack & Store the preferred choice for self-storage tenants in Harford County.

Now that we are using the actual storage unit I thought I would write an update. First of all,…read moreladies and gentlemen, the bacon smell is GONE. I love bacon, but thank the baby jesus for the scentless air in the office. The application was easy, although their method for retaining credit card information is rather antiquated. The storage unit was clean and exactly as described. There is no fence around this facility, but there are numerous cameras and a feeling of security.

I have used this location as my Pennske truck rental pick up point twice. Mrs. Martino there was…read moreextremely helpful and assisted me with a somewhat complicated arrangement. All went well thanks to her efforts after Pennske forgot to deliver the truck on time. She fixed it quickly and got us on our way. Great job, thanks.

Truly respect their hustle. These guys are polite, hardworking and fast! Rate was very reasonable…read moretoo.

From the owner: Our company specializes in providing a good and safe service to the families while we’re in the…read morehouse. Not only do we provide quick and effective movers we provide proper tools and equipment needed to make sure none of the furniture items are damaged as far as blankets straps etc. We love meeting new people and learning different things from such families. We work hard because we understand the value of labor and the value of a dollar. What we are building here is deeper than just a job we’re building a foundation for families and their futures to come.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

I've got nothing, these guys were pros. They moved me from Old New Castle, Delaware to Milford…read moreDelaware quicker than you can say fast, in under four hours. They were lightning-fast, efficient, charming, and hilarious.

While the guys who did the heavy lift were solid, there was some minor damage. The have yet two…read morefollow up after two months and a phone call telling them they were in a competitive bid situation. I gave them a 3 star review because of their lack of follow through for a damage claimed, but now that I'm unpacking in my new home, I downgraded them to 1 star. While unpacking my standing desk, It was disassembled as if they knew they didn't have to put it back together. No care or thought to whoever has to put this back together