I was told as long as I prepay my storage the ret would not go up…read more I prepaid for six months and sure enough three months before the six month ended they put a notice on my app that they were raising the rent double the amount. Which I find completely absurd. There are plenty storage rooms around that won't do that. I would stay away from this company.

Great customer service Manager Wanda was very helpful and informative. Facility was very. Clean.read more

I have had a storage unit at this location since 6/14/25. I was able to take advantage of an…read moreonline promotion. There is an admin fee when you rent a unit. We have been happy with the unit, but I received a notice in October that our rate was being increased over 30% after being in the unit only 4 months. This was very frustrating. The staff that have been in the office have been very friendly and helpful, including Stephon, Javes, and Ferona. They explained the policies of Public Storage, which you need to really understand in order to make an informed decision. Your units are subject to a 6 month lock in. They counted November as month 6 to increase the rates. I would give 3 stars, but the office staff have been friendly and the units are clean.

Would like to say thank you to Patti for your excellent service. The registration was quick and…read moreeasy. Thank you for showing us the unit and accommodating all our preferences . The facility is clean and well-maintained, reliable climate control, secure units and gates.

Atlantis storage works well for almost any need. Accessible…read moreand yet secure, friendly, affordable and lots of sizes available.

It never dawned on me to write a review on this place, but now I must. I have had my storage unit…read morewith Atlantis for I believe a little over 5 years now. Not only our their prices great, but my unit is gigantic and I was able to fit my entire apartment in there. Most other places that I shopped around for were double the price for what I am paying here for the same size unit and the ceiling was not high. This unit goes all the way to the top. Now for the staff, they are the very nice and accommodating. I lost my debt card once, which is what I had set up for auto debit, I called to let them know and they were nice enough to wait an extra week for me to receive my new card in order to make the payment. That was so appreciated. The place isn't anything fancy, but I don't really need for it to look pretty I just need a space to make sure my stuff fits. They off I believe storage for boats also and of course air conditioned or Non-air conditioned units. Now live in Miami, but I won't leave my unit up there :).

I'm writing this review in regards to my father's telephone conversation today at 5:36pm with…read moreAnthony. My father, Clifford Mitchell, was inquiring about having 24hr access to park his vehicle, in his rented space on site, of which he's had for over 5 years. He had been able to access his parking spot 24 hours until the new company took over. There was no proper notification that rules changed after the new management came in. Anthony called him SHADY on the phone because my father called the call center after Anthony said there was nothing he could do about giving 24hr access. My father called the call center to see if they could make an exception or further assist since he has been a loyal customer and had 24 hour access up until they changed management. He is humiliated and appalled at the unprofessionalism of Anthony. How dare he call a customer SHADY after seeking help from the company call center. After being told by Anthony there was nothing they could do, it's his right to seek help from the call center. This is absolutely unacceptable, humiliating, and appaling that a customer is being called a name. Shame on Anthony for treating a customer this way and calling him SHADY. Clifford Mitchell will be taking his business elsewhere. As for Anthony, he shouldn't be working for a company with such a great reputation. It's been nothing but unpleasant to do business with Anthony. Anthony is located at your lake worth florida location. 8135 Lake Worth Rd Lake Worth, FL 33467

Needed an air conditioned space for some household storage. The unit I'm renting is very clean &…read morecool and hallway is well lit. Code is required at gate and all doors, so place is very secure. Jesse at the front desk was very helpful and found the right size unit for my needs. He also applied discount I didn't know was available. Definitely recommend!

I stored my things here for awhile when I first moved into the Renaissance but there prices went up…read moreand I do not think they are one of the more affordable places

This has been my best experience ever had with any storage facility. When I tell you the staff here…read morego above and beyond is an understatement. Marianne Is amazing and such a kind hearted individual.

The sales woman had the most beautiful accent (British) She was BEYOND helpful, explained…read moreeverything about availability's and pricing and even led us to movers on the same site Very friendly and patient office people She actually brought us to the units so we could eyeball it by size to figure out which size was best VERY professional and it was obvious from the office dialogue that they stay on top of everything

Manager was very pleasant helpful answering questions facility was cleaned and securedread more

Radha was awesome !!! She has a great upbeat personality with customers. Made the transaction…read morepleasant and easy. Thank you.

This place has everything you need -- from a wide variety of shipping and packing supplies to…read moreconvenient box truck rentals for moving. The staff is amazing: super friendly, helpful, and professional. They also offer notary services, which is a great bonus. Everything runs efficiently whether you're mailing a package, picking up supplies, or getting ready for a move, this location makes it easy. I highly recommend checking them out for all your shipping and packing needs!

Quick and efficient don't have to wait to long usually Customer service is good ! Thank youread more