Always clean! Easy to access and affordable. Would definitely recommend this location to anyone…read more Management is easy to work with if issues arise.

We live in an older home with limited closet space and decided to get a storage unit for our…read moreseasonal items and holiday decor. I was thrilled with the process to get a unit; from the tour to the breakdown of costs, everything was easy to understand and helpful. The manager is awesome and has excellent customer service skills! The facility is clean and has ample parking. I am a very happy customer!

My mother and I have stored with this well run business for over a decade. There is a peace of mind…read morethat one has when coming here - its calm and very very very clean. Both LouAnn and Jimmy are like family and lead with kindness - they are able to ask any question about how the gate works to actually finding the unit it self - as there are many ways to get turned around within the storage structure itself - I look forward to stopping in just to say hi to them as they have always been a very consistent part of our family. Thank you Lee Anne / Jimmy - you run a great space to store with ease and that is appreciated.

Hello! I have been a customer (off and on) of this facility for 20 years. The Property managers…read more(LeeAnne and Jimmy) are first class! Our unit is inside and is kept cool, the areas so clean and good lighting! Carts are available to help move things if needed. I like that two areas (outside gate and outside the building) require codes to enter. That helps me keep my items safe. Thank you LeeAnne and Jimmy for all you do for us! Lisa H.

Please do not rent a U-haul from this corner store. They are very shady. After the transaction they…read morewent back and charged me $47 for 9 gallons of gas after I left the tank almost full. Mind you, the tank was not full when I got it, it was at 7/12. I've called multiple times and they don't answer the phone. They are not trustworthy and do not do good business. You are much better off going to Home Depot.

I had been renting with U-Haul Self-Storage and Moving at Regency for over seven years, and the…read morerates were always affordable. The customer service was pretty good. At times a customer could be difficult to deal with regarding a late payment, but management was helpful and open to communicate with. My last year at the site Josh Marion stole my keychain while it was on a push cart and I was in my storage unit looking for something. When I asked him about my keychain he denied having it, and I could hear him moving my keys across the counter. My entire keychain was stolen while I was in my storage unit. My car key, my post office box key, my storage unit key, and any key cards on the chain. This theft took place September 2021, and I have been suffering with the aftermath of this theft for almost a year now in about ten or eleven days. General Managers are required to make walk arounds of every hallway at the storage site and around the entire perimeter. Instead of walking around the whole site Josh Marion would just walk to where I was parked at or where my storage unit was at. He and his wife would move trucks around wherever I was parked at. If I wanted to park my car behind a U-haul truck for some shade, Josh Marion and/or Cassie Marion would move all the trucks away from my car. Josh Marion did not walk through the entire site like he was supposed to. He would closely watch me in comparison to other customers. Management told police that surveillance footage could only be reviewed at the corporate office in Arizona through a court order, but when I called the corporate office they said that they have no such surveillance footage available. All they have are motion sensors, and footage of who enters, exits, et cetera. Management had access to the footage and was lying about it to cover up the theft. A lot was stolen from both my car and my storage unit as a result of this key theft. Items include: my child's social security card, my birth certificate, my social security card, my laundry, my FAST shampoo, my FAST conditioner, the combination to my safe, contents of my purse, make up, my list of housing resources, my jumbo checkers mat, my stickers for organizing the squares on the yard size checkers mat, my sharpie pen, Millard Hopper's How to Win At Checkers, stacking cups for my baby, a round red elephant toy with varying shaped holes (That was a birthday present.), the plastic 3-d shapes that go with it, a sketch pad with my child's stages of drawing in it, my HALO jumpstart charger pack accessories, including jumper cables, car charger cord, my red and blue Ruff Ryder flip flops, a red and purple floral dress, two parking citation documents, a print out of the latest DCF report made, the pamphlet for an information report on sexual assault (It was returned.), two c-block chargers, two USB cords, all my white clothes soaking in an orange Home Depot bucket, a small red address book, my iphone 6, my blue G-2 pilot pen, my peanut butter-filled chocolate Reese's muffins, my social security card, my birth certificate, my HUD folder, passwords and usernames to my Bright wheel account, my paystub account, my Watch Me Grow account, my Gmail account, my mail.com account, my groceries, my glute workout plan (I reprinted it for $40.), my toothpaste, my whitening kit, my child's toothbrushes, my child's toothpaste, my child's infant baby food, my car charger adapter, the wires to my dash cam, the manual to my dash cam, my earring posts that I bought from Rose's, my child's social security card, some castor oil, some baby oil, facial exfoliating scrub twice, organic, scented bar soap, washcloths, my ALCATEL tablet, the box it came in, water jugs, water bottles, snacks, travel size bar soap holders, toothbrushes). They also added substances to the car to lower its quality and cleanliness. Josh Marion passed my key ring around to others, and who knows how many other people have copies of it now! He would tell the police that he does not have it, but he would lie about ever having it. My car insurance company dropped me as a result of all the claims I did due to numerous break ins from people associated with Josh Marion who had access to my. I have had thousands of dollars in damages and thefts occur as a result of this theft that took place at U-Haul, and the president of U-Haul did nothing to acknowledge my concern. She did not reply to or consider my e-mail. Even though I had insurance I did not reimbursed for any of the damanges or stolen items. The gate at U-haul scratched my bumper because the gate was not motion sensitive. It did not retract when a vehicle was in the path of the gate. The Marion's denied my claim stating that it was my fault. Then they had the gate modified to be motion sensitive. U-Haul should have paid to replace my bumper and the company did not. :-( The staff at this company are not responsible. They stopped showing customer care.

This place was very accommodating, especially for a last minute reservation. Up front about…read morepricing and very helpful.

I was able to do everything on line rent was more than fair and the unit was clean ........read more

Pat is goated! Great choice for the first person to interact with when you walk through the doors…read more Love the easy/convenient access to my locker, and everything being on the ground floor. Reasonably priced and reliable spot to keep your belongings safe.

This place is a mess lately. There never seems to be anyone staffing the location--I've called…read moremultiple times and left voicemails, but no one ever replies. Tried the live chat too, and it just says they're closed. The facility itself is getting worse. It's been noticeably dirtier, and I've seen some questionable activity that really needs to be reported. I'm disappointed with how this place has gone downhill--it used to be much better.

Great and very helpful caring staff! Best storage center in…read morethe area. Always felt security was the upmost and whenever something was needed it was quickly taken care of. Would rent from them again if needed.

Very nice and helpful staff. Easy in and out 24 hours in a good location. Very competitive rates…read more I've been renting here for two years, and now have two spaces... No need to look anywhere else with such a good experience.

this place is awesome. I came here for just a second to check prices and ended up leaving with a…read morebetter deal than I was getting, and the staff is super friendly Shana is super nice and very helpful!!!! would recommend to anyone needing a storage unit !!!!

Ok so let's face it no one really likes having to hunt for a decent storage facility. Most are over…read morepriced. Charge more based on location etc etc. I will say this is positively the best storage facility I've ever used. The manager interrupted their lunch to help me (had no idea it was lunch time) one of the other managers helped me lift some really heavy boxes. They have been so accommodating so helpful and completely amazing! If you're looking for more than just an ok place to store your belongings this is the place to be!

Storage Zone on Mill Creek Rd was a great place to store my vehicle. A secure lot with pass code…read moreaccess. Leigh was very helpful letting me know this storage lot had just became available. Never had any problems with security.

Leigh is amazing this is the best storage zone location she is great with customers and very…read morefriendly. it's always so clean and I appreciate her for that. Way to go LEIGH