Chad's team was efficient, courteous and prepared to do the job CORRECTLY! Im glad that I gave them…read morea try!

I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

I am writing this as a public service announcement: Do not hire New Chapters Moving Company. What…read morestarted as a $579 quote turned into a $1,200+ disaster that left my belongings broken, my apartment half-empty, and my storage unit a dangerous mess. 1. Property Damage & Negligence The most devastating part of this move was the complete disregard for my electronics. I provided professional TV boxes with foam corners; instead, they shoved my TVs into two-piece boxes with the screens exposed. Now, both TVs are ruined. One screen is visibly shattered, and neither unit will even power on. They took "professional" equipment and treated it like trash. 2. Price Gouging & Bait-and-Switch This company practices predatory pricing. I was quoted $579. Once they had my items on their truck overnight, the owner demanded $1,260. I felt completely extorted. He offered a measly 10% "discount" when I complained, but the final price was still double the estimate for a job that wasn't even finished. 3. Chronic Unprofessionalism The movers arrived 1.5 hours late and spent the first 30 minutes on the phone with their boss. Despite having a reserved freight elevator and a storage unit only 4 miles away, they moved at a snail's pace. They went "radio silent" for over an hour while I waited for them at the storage facility, later claiming their phones "died." 4. Incomplete Work & Reckless Packing * Abandoned Items: They left numerous boxed-up items sitting right by my apartment door, forcing me to deal with the move myself after paying them over $1,100. * Storage Disaster: They packed my unit so poorly that I can only open the door six inches before items begin falling out. Sentimental items were crushed and broken because they lacked basic stacking skills. 5. Zero Accountability When I sent the owner photos of the damage, he spent 30 minutes on the phone defending his "professionalism" rather than offering a refund for the damaged TVs or the unfinished work. He is a smooth talker who takes no responsibility for his crew's incompetence. I had to hire another company to fix the mess he made. Save your money and your sanity. This company is dishonest, overpriced, and will break your expensive belongings.

Let me begin by saying that I am probably one of the most difficult clients out there. I'm picky,…read morehave way too much stuff, and never have as much help as I need. I despise the entire process of moving. From packing to storage, it is the worst experience I can imagine. That being said, I can only sing the praises of New Chapters Moving Company and EVERY SINGLE ONE OF THEIR TEAM!!! From my first encounter with Bridget and constant organized follow-up from Emily, I knew that I'd made the right choice. After so many nightmare companies and irresponsible, rude and uncooperative movers, I was prepared to revisit the moving nightmares of my past. What an incredible surprise when I was graced with THE BEST movers that I'd ever encountered. David, Brandon, Everett and Greg were absolutely the friendliest, most helpful, patient, kind hearted, easy going, FAST AS "F", organized, efficient, movers that I have EVER had the pleasure of using!!! I had everything put in to storage and the packing job they did was EXEMPLARY! The owner George, was extremely generous and offered a discount on the final costs (thank the heavens) and to assure all was going to plan, was in constant communication with me throughout the entire move. He even came out at the end to introduce himself and make sure that I was OK with everything. I haven't a single complaint with New Chapters and if you are contemplating moving and looking for a company that you can trust and afford, I STRONGLY recommend using them!!! They are not part of a chain or franchise, but locally owned and operated!!! Thank you New Movers for making the chaos of moving bearable! 5 Stars!!!

Terrific experience with 904! They were responsive and flexible in scheduling the move, were…read moretransparent about charges and showed up as promised. The move itself was handled efficiently, taking care with the moved items and not to damage the homes. Timothy and Connor were friendly and a pleasure to have on the move.

Movers were friendly! They really took care of my equipment and were quick! Would definitely book…read morethem again.

Due to several different things all falling together at the same time my wife and I needed to move…read morewith very little notice (like a week). Normally this is something my wife and I would just handle, and maybe recruit some friends...but she was 8 month pregnant at the time and I wouldn't let her pick up anything heavy. So we turned to a moving company. After reading through review for several companies, and excluding ones that weren't available on the upcoming weekend we landed on Jaguar movers, and I'm super happy with our choice. The initial communication with them was very professionally, they gave us all the details we needed, and followed up with any questions we had. On the day of the move both Cory and Waymon showed up a few minutes early, did a walk through of the house, and then got right to work. My wife and I had packed up most of the stuff already but they wrapped up anything that might get damaged in any way. At the new house they were patient while we pointed out where everything went, and were super careful putting things down on the hardwood floors. To top the entire experience off; a very small support piece from an Ikea piece got misplaced in the move and none of use could find it. We looked through the truck and I really feel like Cory and Waymon did a great job looking for it. Even though we couldn't find it, it must have been in the truck somewhere because the next day they drove back to our new house to return it! Overall I was highly impressed with both Cory and Waymon, and Jaguar Movers as a whole, and would recommend them to anyone else looking to move.

I can no longer recommend Jaguar moving. I had used them multiple times in prior years going from…read moreapartment to apartment, usually taking 4, maybe 5 hours for two guys. I made my hopefully final move into a house and scheduled them for 9am. I called around 9:20 to find out where they were, no one had contacted me. Said there was a personal emergency and it would be 10:30. 11 rolls around, still nothing. I call again because they are not keeping me updated, they finally arrive around 11:30. It took over six and a half hours, constant complaints of how a third guy wasn't sent, they didn't wrap anything other than my tv, and actually broke off some of the brick on my steps at my new place for how rough they were being with my belongings. And after all that.... A 5% discount. Please do not use Jaguar moving. You and your furniture deserve much better.

i have used several moving companies but this was by far one of the best! very professional,…read morefriendly, and affordable they moved me in and out in no time i would recommend these guys to my family and friends. the owner john and maddie are the best.

We needed very last minute help last week, picking up, and delivering a leather reclining couch we…read morepurchased. We couldn't move it ourselves, even with our pick up truck, due to my husband and I both having injuries. Plus rain was coming! Maddie and John were so helpful and professional, and worked us right into their busy day! They picked it up on time and delivered it right into my living room so carefully! And their rates are so reasonable! We will definitely call them again when we need help moving anything.

The initial quote was different than what we had agreed upon but their movers were reliable and did…read morea good job

We moved from Jacksonville, Florida to Smyrna, Tennessee with Helping Hands Express. The owner…read moreIsrael Vinson sent the best movers to do the job Jessie & Kolby to help us move out of Florida. They moved us with such ease. They came in and loaded the truck down with our whole house and moved us 10 hours away to our new home In Tennesse. Once they got here they placed all the boxes in the appropriate area of our home and also set up all the beds in the appropriate rooms. I would recommend this moving company to anyone who wants a reputable moving company. Thank you Helping Hands Express For such an Easy move To Tennessee !!! Joanne & Shawn Hersey Smyrna Tennessee

This was the worst moving company we have ever encountered. We originally gave them a higher…read morereview when they moved our belongings into a storage unit, two years ago, but this weekend we had an excellent company re-pack the furniture that HH had dropped off into the storage unit and there were many pieces with substantial damage. They had not properly wrapped the high-end dining table and it had wood gouged on the edges and a chair leg was also damaged with a large chunk of wood missing. If I could give zero stars I certainly would- stay away from these amateurs that clearly do not have any furniture moving experience.

We had a local move and Lori explained everything and was so patient with all my questions. They…read moredefinitely go above and beyond for their customers. My husband was saying good things about all 4 men that came. Jesse was very upfront about any extra pricing that came and was not pushy at all. Very pleased with the overall service and if I or anyone I know needs to move Helping Hands will be who I call.

realtime relocation is very dishonest, the took my deposit of $2400 the guy that signed me up…read moreflat out lied and told me I could get my deposit back if I didn"t use them. That was a lie, I lost my deposit. the scammers name is Nicholas

I can honestly say, don't do it! I was lied to to in so many ways. I asked if they were brokers,…read morethey said no; I told them i needed a direct move and paid for it and it wasnt a direct move and the price went up three times. Once they got my stuff, the calls stopped. Smh im beyond stressed and emotionally upset after being out of this much money and being lied to so much. This was the absolute worst service I've ever used in my life! I hired Realtime Relocation to move us from New York to Georgia. They nickel and dimed me through the whole process! It was THE most stressful situation I've ever dealt with! DO NOT USE THIS COMPANY! RUN! I thought i was using a moving company called Realtime Relocation. I was told they were not a brokerage and they quoted me about 4k. Come to find out they are a brokerage and they added several fees! I ended up paying almost almost 10k in the end! I REPEAT...DO NOT USE REALTIME RELOCATION!!!!! NEVER AGAIN! WORST DECISION IVE EVER MADE!

We had a fantastic experience with Stair Masters Moving. From start to finish, the entire process…read morewas smooth and stress-free. Luis was incredibly helpful and made sure everything stayed organized and on track. Tyler was honest, upfront, and completely professional--no surprises, just clear communication and integrity the whole way through. The entire moving team was courteous, efficient, and very respectful of our property. They handled everything with care and treated our home and belongings like their own. It's not easy to find a company that combines professionalism with genuine customer care, but Stair Masters Moving absolutely delivered. I highly recommend them to anyone looking for a reliable and trustworthy moving company.

Wow these guys were absolutely incredible! Trust me, these are the guys you want unloading/handling…read moreyour stuff! We just moved our family from DC to FL, with our LOADED 26" Penske truck, and these guys knocked it out of the park. Moving can always be stressful but honestly these guys made it such a breeze. We were traveling with several LARGE pieces. One being a vintage, Yamaha Upright piano, and they truly handled everything with so much care. Tyler and his team were extremely professional, showed up on time, and honestly some of the best customer service experiences throughout the entire process. Pricing was some of the best we found in the area! Thank you Tyler and team for being truly the best moving experience we've ever had!