Friendly and professional service Smooth and efficient…read moreprocess Zaye and Gail were both incredibly helpful and made everything easy Great experience overall. I truly appreciated the attention to detail and the level of customer care. Would definitely recommend! By the way, this is the new one by Duvall County and St. John's County!! Store 4696 515 Bartram Market Dr Jacksonville, FL 32259 (p)(813)710-9981 | (tf) 800-800-1717 Store Manager: Lazavia Dunson David W. - Entrepreneur

Meiko from Parks St. In Jacksonville, Fl has exceptional customer service. I appreciated her kind,…read morecalm, and professional demeanor while discussing a storage reservation. She is a keeper, and Cubesmart will always be my number one choice. God bless!

I recently bought a new car and wanted to have a hitch installed so I could haul our bikes easier…read more I made an appointment online for a Wednesday afternoon. A couple hours before the appointment, I received a call and said they double booked and I was being rescheduled. They rescheduled me for the following day. So I took my car to the location and took an Uber home as I was told it would be a few hours. About 3 hours later I received a call from the installer to ensure I needed no additional products as I was just having the hitch installed but didn't order the ball or locking pin. I advised I didn't and told him why. He was very pleasant. I went back about 2 hours later and picked up my car. When I got there, there was only one person working and she never acknowledged me. She was helping a couple who could understand why they would need insurance. There was a young man stocking stuff and he also never acknowledged me. I waited for about 20 minutes to be able to pay and get my car. It would have been nice to just be acknowledged or to see what I needed if the other couple was going to take a while. Overall the hitch installation went great and the price is very reasonable compared to the dealer. I just wish they would not have double booked in the first place but at least they called and their agents need just a little refresher on customer service. But I would still return to this location.

Is this a uhaul scam? We have 4 uboxes that were picked up on Tuesday and on Saturday we recd this…read morecall. They said one of our uboxes is to heavy abd we would need to empty some contents, well we are 24 hours away at out desti ation. They said they tried to call on Friday and yes we did not receive any calls. They said the only other option is we get one more ubox and they could move some things to that unit? Is this legit or trying to make xtra money? They never said there was a weight capacity and how would we weigh it ouselves? This is a review for uhaul company not local

Met with Rob and i had a bad attitude going in. He was so non defensive and showed us our options…read moreand was so kind. What an asset the owners have with him. He took me from being a maybe to I want to be. Rob has been very help since we signed on. I would definitely recommend this place, service is great and it is a clean, organized facility

The most modern storage facility in the area. Great security. Very impressed, I highly recommend.read more

Unit ready upon arrival Sign up for service was easy;…read morewebsite easy to navigate Staff on site were friendly and courteous Overall great experience

We were very happy and pleased at how we were treated at 979 Lane Ave S. in Jacksonville, Fl…read more Jasmine and Amanda are wonderful and went out of their way in the customer service dept. I would highly recommend the facility. Sometimes it's better to drive a little further just to have someone treat you as nice as these two ladies have treated us. Thank you so much for your true southern hospitality. - Faye Tarin