I chose this company because it had great reviews. The owner replied quickly, that was another…read morepositive attribute and he would reply anytime during the day of moving when I had a question. Now for the bad. They ruined my sofa, I thought they put furniture on top of padding so it doesn't get grease on the fabric? Black grease on the side of the sofa. Second thing, they were suppose to bring a 3 man team and ended up with 2. More time it takes, more money. At the end, at bill paying time they took off $25 for the third person not showing! Thirdly, they sure chat up with my hubby. Hmmm, more time, more money. The time sure stretched out. Finally, that I know of right now, they put boxes wherever! I clearly had each box marked as to which room it goes. They would also ask me, I finally started saying "what's the box say?" Moving is stressful as it is, I would know, I've done it every two years most of my life (military). This was pretty stressful. I also tipped generously because I know moving "stuff" is not easy. When I move again, because I get restless in one place, I may have to find a different moving company.

I used Chad Orr Moving for an in-town move last week & am very pleased with the experience. It…read morestarted positively when I called a few weeks ago to get a quote & spoke directly with Chad. Their prices were very reasonable and I felt good about our discussion so I booked right then despite the fact that I planned to contact a couple more places (he was my 2nd call). The two movers who performed my move were friendly, efficient, and did a great job. I hope I'm not moving again any time soon, but I will happily use COM again if needed.

Used A Step Above for a local delivery of out door furniture (from two different places) including…read morean extremely large, heavy concrete outdoor table. Very professional in their manner and handling of the items. Diligent in setup of the table to ensure done correctly. Would definitely use them again!

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

These guys are the best movers I have ever had in all the decades I have moved around the country…read more I have used them 3 times and every time they are professional, affordable, reliable and top-notch! They are able to take furniture apart and put it back together while other movers say, "No way!". They did a great job packing up my 2 PODS containers before I moved from FL to NC. They did such a great job that I probably didn't even need the second container. They disassembled my bed and glass desk and wrapped everything up so well. Nothing was broken or damaged after the long interstate move. I'm sad I can't use them anymore because I am NC. Such a great group of guys!

I originally did a Yelp search to find some movers. My search gave me three local movers for the…read morearea. I truly believe that I chose the wrong group. Although the guys were super nice and friendly they weren't too knowledgeable when it came to putting my things back together. Adjustable bed they moved is now lifting up on side so it's no longer stable, dining room table wasn't fully secured with the screws but they did an amazing job moving my furniture from the old house upstairs to down without messing up the walls too much. I ended up paying $930 for a 5 hour move spanning about 7 miles apart from one another. Needless to say I'm disappointed. We had 3 bedrooms and a full living room set, a dining room table and a grill. Beware of current pricing as the prices increased significantly per hour from my original quote from the owner. I wouldn't write them off but I would definitely be more aware of what I'm getting myself into the next time around. I paid almost the same amount for an out of state move. Update: I gave an additional star due to the owner reaching out to attempt to alleviate the problem with my bed rolling. Thanks Jake.

This company goes above and beyond! I would recommend these guys for any of your cleaning needs…read more Booked them for a full house clean and I literally feel like I'm in a brand new home. Thanks to the guys who helped my mom. :-)

From the owner: Residential & Commercial Cleaning, Moving and Cleaning Out All Buildings Residential and…read moreCommercial, Junk Removal, Debris and Junk Removal, Clean Out and Removal Services for Homes, Apartments, Condos, Attics, Basements, Garages, Offices and Foreclosures, Packing and Unpacking, Move-Out Cleaning Products: Boxes, Tape, Shrink Wrap, Dollies, Moving and Packing Supplies Services: Packing, Unpacking, Wrapping, Loading, Shipping, Residential Cleaning, Commercial Cleaning, Carpet Cleaning, Window Cleaning, Pressure Washing, Packing And Unpacking Services, Loading and Unloading Services, Move-Out Cleaning Services, Furniture Disassembly Brands: U-Haul Locations Facts: 70 Mile Radius, Nationwide Shipping.

We had called multiple companies for quotes and Joe was not only the timeliest to respond, he has…read morethe best rates. We moved on Monday and it was so easy. They do an amazing job making sure the truck is loaded well and are quick with it(but mindful of your items). This was one of the best moves I have ever experienced. I will recommend to everyone I know.

In my life, I have moved 7 times. Twice on my own and five times by movers hired by my employer as…read morepart of a job assignment. I've had my share of good and bad moves and movers. Recently, I hired Quick Moves of Florida to move my household belongings. Prior to signing them up, I asked around and was surprised at the number of people who were so displeased with the movers they had used. Needless to say, this feedback worried me. I looked them up on YELP and saw that the comments were all good. I spoke to Michelle in the office and liked her explanation and decided to hire them. Move day was January 30th. They were scheduled to be at my door between 9-9:30am. At 8:30, I got a call from the lead guy, Joe, who said that they would be a little late. The two movers and their truck rolled up to my driveway at 10am. Joe Stingone introduced himself and his partner and we discussed what was about to happen. Then they got to work. They loaded my packed boxes and furniture. Both of them - Joe and Jonathan - were very nice and respectful. They were talkative and asking me relevant questions such as what stays and what goes. They used blankets to wrap most of the furniture (dressers, bookcases and some tables) so they would not get damaged in the move. They handled fragile items with care. I was amidst the whole time but not in their way nor micro-managing their work. The job was quick and efficient and finished earlier than I expected. Their fees are reasonable and not outlandish. I saw them do really good work - the best that I had seen to date. I highly recommend Quick Moves of Florida.

The initial quote was different than what we had agreed upon but their movers were reliable and did…read morea good job

We moved from Jacksonville, Florida to Smyrna, Tennessee with Helping Hands Express. The owner…read moreIsrael Vinson sent the best movers to do the job Jessie & Kolby to help us move out of Florida. They moved us with such ease. They came in and loaded the truck down with our whole house and moved us 10 hours away to our new home In Tennesse. Once they got here they placed all the boxes in the appropriate area of our home and also set up all the beds in the appropriate rooms. I would recommend this moving company to anyone who wants a reputable moving company. Thank you Helping Hands Express For such an Easy move To Tennessee !!! Joanne & Shawn Hersey Smyrna Tennessee

Terrific experience with 904! They were responsive and flexible in scheduling the move, were…read moretransparent about charges and showed up as promised. The move itself was handled efficiently, taking care with the moved items and not to damage the homes. Timothy and Connor were friendly and a pleasure to have on the move.

Movers were friendly! They really took care of my equipment and were quick! Would definitely book…read morethem again.

I am writing this as a public service announcement: Do not hire New Chapters Moving Company. What…read morestarted as a $579 quote turned into a $1,200+ disaster that left my belongings broken, my apartment half-empty, and my storage unit a dangerous mess. 1. Property Damage & Negligence The most devastating part of this move was the complete disregard for my electronics. I provided professional TV boxes with foam corners; instead, they shoved my TVs into two-piece boxes with the screens exposed. Now, both TVs are ruined. One screen is visibly shattered, and neither unit will even power on. They took "professional" equipment and treated it like trash. 2. Price Gouging & Bait-and-Switch This company practices predatory pricing. I was quoted $579. Once they had my items on their truck overnight, the owner demanded $1,260. I felt completely extorted. He offered a measly 10% "discount" when I complained, but the final price was still double the estimate for a job that wasn't even finished. 3. Chronic Unprofessionalism The movers arrived 1.5 hours late and spent the first 30 minutes on the phone with their boss. Despite having a reserved freight elevator and a storage unit only 4 miles away, they moved at a snail's pace. They went "radio silent" for over an hour while I waited for them at the storage facility, later claiming their phones "died." 4. Incomplete Work & Reckless Packing * Abandoned Items: They left numerous boxed-up items sitting right by my apartment door, forcing me to deal with the move myself after paying them over $1,100. * Storage Disaster: They packed my unit so poorly that I can only open the door six inches before items begin falling out. Sentimental items were crushed and broken because they lacked basic stacking skills. 5. Zero Accountability When I sent the owner photos of the damage, he spent 30 minutes on the phone defending his "professionalism" rather than offering a refund for the damaged TVs or the unfinished work. He is a smooth talker who takes no responsibility for his crew's incompetence. I had to hire another company to fix the mess he made. Save your money and your sanity. This company is dishonest, overpriced, and will break your expensive belongings.

Let me begin by saying that I am probably one of the most difficult clients out there. I'm picky,…read morehave way too much stuff, and never have as much help as I need. I despise the entire process of moving. From packing to storage, it is the worst experience I can imagine. That being said, I can only sing the praises of New Chapters Moving Company and EVERY SINGLE ONE OF THEIR TEAM!!! From my first encounter with Bridget and constant organized follow-up from Emily, I knew that I'd made the right choice. After so many nightmare companies and irresponsible, rude and uncooperative movers, I was prepared to revisit the moving nightmares of my past. What an incredible surprise when I was graced with THE BEST movers that I'd ever encountered. David, Brandon, Everett and Greg were absolutely the friendliest, most helpful, patient, kind hearted, easy going, FAST AS "F", organized, efficient, movers that I have EVER had the pleasure of using!!! I had everything put in to storage and the packing job they did was EXEMPLARY! The owner George, was extremely generous and offered a discount on the final costs (thank the heavens) and to assure all was going to plan, was in constant communication with me throughout the entire move. He even came out at the end to introduce himself and make sure that I was OK with everything. I haven't a single complaint with New Chapters and if you are contemplating moving and looking for a company that you can trust and afford, I STRONGLY recommend using them!!! They are not part of a chain or franchise, but locally owned and operated!!! Thank you New Movers for making the chaos of moving bearable! 5 Stars!!!