Very helpful customer service. The front office area is nice…read more The storage space I rented was reasonably priced and a good sized space. The rental space is clean and climate controlled.

We have been storing our items here for about a year and a half now with no trouble. The people who…read morerun the office are great and the place is extremely secure, which is why we chose this location. Last weekend, we had record flooding, which flooded most, if not all the units. We signed up with their insurance when we first started our rental unit. Access Self Storage sent over our information and I filed the furniture we were claiming damaged. Come to find out, their insurance they offer does not cover flooding. We were not told that when we signed up for it. Needless to say, we will be looking for another unit to store our things. I'm sure many other people will too. I'm not risking their drainage system again while I'm paying insurance and they aren't even taking care of their current tenants. It's a waste of my time and my money.

This rating would be 0 Stars if that was an option. No longer All Storage. Bought out by Public…read moreStorage and has gone downhill since. 4 years with All Storage and not a single rate increase. Public Storage has raised the rates by more than 25% twice in the past 3 months. I missed a few items when moving out and I'm threatened with a "dumping fee". Yet one of the elevators aren't working when I come to avoid this fee and the other one isn't accepting codes correctly.

Clean facility as it's still considered new!…read more Two drawbacks are that access is closed at 9pm and this is quiet a bit more costly then compared to other storage facilities in the area.

Excellent experience with this location and Jimi in particular. Heveas very helpful, especially…read morestoring from out of state. He was very responsive, professional and went above and beyond. We plan to use this location for future college summer storage. I highly recommend for SMU students as very close to campus.

Avoid this place at all costs, it took me months before I decided to write a review, but I feel…read morethat I need to at this point 1. My storage unit was robbed and they acted like it was no big deal when I reported it to the front which is suspicious because I think this happens often 2. People live there, they claim no one does but I have seen people with their unit set up like it's the home and have been at early hours and watched them walk out - I don't necessarily blame them as it's affordable shelter, but just noting this as people are in there after hours and have easy access to other units

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

I have had a few units at this property within the last few years. I have never had an issue with…read morethe units, property or management. If a problem arose, Amber, the manger was always willing to get it resolved. I have come to know many of the tenants and they all love Amber. I had to close my business due to health issues and no longer needed my units. That is the only reason I am no longer there. Keep up the great work StoreHere, and kudos for having such an awesome manager. If I ever need storage again, I will definitely be back and will for sure recommend to anyone that needs storage.

I drove 20 miles from my place to rent a unit because this location has such great review. I will…read moretell you, Miss Amber did not disappoint! Outside of her friendly and welcoming personality, she was incredibly knowledgeable on her service offerings, pricing and information. She answered questions I didn't even think to ask. Will rent from her and highly recommend you see her for future unit or Uhaul needs!!!

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

I really like this storage place. The front office is friendly, honest and forthright about their…read morefacilities. The security system is top notch, cameras everywhere keeping everyone honest who comes in and out. The only downside (minus 1 star) is the facility is not 24/7. You have access to your storage from 5am - 9pm daily. Which is not too bad and quite understandable when you consider the area. Personally I travel a lot and I like the ability to access a storage at any hour however when you consider the customer service, security of the facility its really a no brainer if you live close to the area. I do like the ability to manage your unit online, which includes payments and setting up auto pay. Be aware, you should time your move out wisely. Rent is due monthly on the 1st and if you move out after the 1st the remainder of your rent is forfeited as they do not pro rate for move outs.

i'm all about the local business support. This place is pretty perfect IMO. It's really nice and…read moreclean, has plenty of units at great prices and the manager lives on-site. Unlike those other places, when you call you get the actual person. He was SUPER helpful with this clueless person (me). I've never owned an RV, just learned out to tow, never backed one up. So, with his help we got that baby into the spot and he even helped me unhook! He's diligent about doing the rounds, cleaning up any trash or debris and insuring that your property is secure. He explains everything clearly, he's bi-lingual and just an all around great guy. After my visit I realized I went to the right place!

Stopped by this business at 11:57 am, Wednesday and the door is locked. No sign that they are…read morebriefly closed at noon. Call the number to see if they are open at all today, I'm met with a snobbery tone asking if she's allowed to eat lunch at noon. First. There's no sign that says lunch breaks at noon, secondly because I'm gonna meet your snobbery tone with facts and remind them it's 11:58. Normally I wouldn't care but this woman had such an idiotic tone, she needed a reality check. Put a sign on the door that you're out lunch. Don't answer or talk to potential customers like you're familiar. Act like you're there to serve customers-- it's the job!

Quick response to my inquiry. They were too far away to help me but would have considered if in…read moreMesquite area.