The best! So far, Alex and his team (so far I've worked with Alex, Andrew, Jamie, and Chris back in…read more2015) have moved me in and out of two apartments in two years. They are masters at this. Highly recommended! I won't use anyone else as long as they are around. They literally do not stop! Note: my review was originally posted in 2017 but for some reason it's gone so I'm posting again because these guys are amazing and deserve it!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller

Careless and Unresponsive Movers…read more I hired Kilroy Bros to move my parents to a senior living facility in April of 2024. It has taken me some time to write this review because of things discovered after the move and their lack of resolution. While the person I contacted (Stacy) was very friendly upfront and even helped my parents sort through some stuff upfront, things went downhill from there. On moving day, the movers were cordial but even as they were moving things I noticed multiple boxes stacked on top of other boxes that said "fragile" as they were wheeled into the apartment and they were visibly being crushed at the edges. Once we got everything in and opened things up, we saw that several items had been broken either due to poor wrapping (a service paid for by us and provided by them) and/or because of lack of care in the moving process, These included several glasses, a vase and an antique tea pot that my mother loved among others. As we unpacked, we also realized that among several items that were missing was my mothers jewelry box , which along with everyday jewelry had several sentimental and irreplaceable items in it including both of my grandmothers' wedding rings. There were also several other items that we noticed missing in the weeks since after getting 100% unpacked. We notified Stacy of the broken items as well as the missing jewelry on the spot and she was verbally apologetic and even took pictures of the tea pot with the brand name as she said sometimes they can find these online and that they would investigate. Since that time we never heard a thing back from her despite multiple emails and phone messages. I must admit that I was at first a bit skeptical that anyone would have taken stuff from an elderly couple. However, after combing through everything and knowing that my mothers jewelry box was there the day before the move (and going back to their old house to make sure it wasn't somehow left behind) as well as being ghosted by the person who said they would help resolve it, I felt it was worth writing this review. Whether someone stole the items or not, they clearly broke several items and acknowledged it, and then did NOTHING about it. Frankly, I rarely write reviews even after subpar service because I like to just move on. However, since that time my mother has expressed her regrets about even making the move because of the loss of these cherished items and that is heartbreaking to hear (this is after she has also personally reached out to Kilroy several times with zero response). Consistent with several other reviews I would warn people against using their services as they will sound great upfront but service and follow-up are somewhere between negligent and criminal.

You call them and they never answer and when you leave a message they never return your call, I…read moredon't know how they do any business

This is the fourth time we used M&M. I have also referred several friends who also used them. We…read moreall had the Greatest Experience. They were extremely professional, made sure every piece of furniture was wrapped and protected. They worked quickly and very professional in the way they communicated with us and every worker never stopped until they done. They are the Best! The owner and staff made sure we were completely satisfied.

I highly recommend Gentle Giant!!! They recently moved me within the same town. From start to…read morefinish, the company contact I spoke with to the follow up contact person, and the four movers were all diligent, engaging, kind, earnest, and honest. To give context, I had a recent cross-country moving experience with an entirely different moving company that left me pretty traumatized from their level of deceit. This was NOT the case with Gentle Giant. They gave me accurate quotes. I was also able to readjust my list of items to be moved, and was reminded it was based on hours. The movers wrapped, prepped, and loaded my furniture swiftly and carefully, and went above and beyond at my new rental when I needed unexpected extra assistance. If I move again, I will absolutely use Gentle Giant and ONLY Gentle Giant!

My sister called them today. They took information but never called back with quote!! Very sad!…read moreThey could have been honest and said they didn't want to or could not accommodate her!

I never write reviews, but my only regret with this company is I can only leave one! You will not…read morefind a better company to do business with. They have been extremely flexible with us during our move in every possible way. Moves are super stressful, and they understand and accommodate in any way to make it go smoothly for you, and without the added stress and worry of piling on charges. For a business in the moving industry, this is rare. They are locally owned and treat you like family! Going with crates rather than boxes saved us a ton of time and effort (and consumption!). They pick up and drop off with no effort on your part. Pickup was tricky with stairs and multiple trips, but they did it with no complaints or help on our part. I'd recommend Crate Moves a thousand times!

From the owner: We rent, deliver, and pick up our durable plastic moving crates to your home or business as an…read moreeco-friendly alternative to wasteful cardboard boxes. Proudly serving the greater SouthCoast areas of Massachusetts and Rhode Island. Try us as during your next move if you’re looking to save money, time and the environment. Our goal is to provide an easy solution to your moving and storage needs while trying to preserve our limited natural resources. By providing an easy and sustainable solution to your moving and storing needs and to encourage green reusable thinking for our future.

Deceptive. I reserved my move through the Attleboro office but was sent trucks from RI and was…read morecharged a $153 fuel surcharge for coming into MA. Mind you this move was within 5 miles of RI so the whole day couldn't have cost that much in fuel.

To preface this review I will admit, the reviews scared me. I almost canceled after getting in over…read moremy head reading them and the horror stories. However, I am on a time crunch and start school in less than a few days and had to take the risk because I had a pretty big move and only a short time to do it. With that being said, the process was SEAMLESS. Two men arrived - Hez and Louie- to the house bright and early- professional and prompt. Handled my furniture with grace, wrapped it all up, loaded it up carefully, and made their way over to my new home. There was not a single dent or damage to any of my furniture. Extremely polite and hardworking movers that worked diligently from 7-1:30 pm straight. This move was from Providence to MA and they worked in the rain with being wet, slippery floors and quite a few stairs. Now, the cost quoted to us was exactly the same as charged. I have no idea why others state they were misled by charges, that was certainly not the case for me. I seriously had such low expectations going into this move from the reviews and was blown AWAY by these two movers. Also- all my furniture was thoroughly wrapped in blankets and/or wrap. They undid it all for me once inside the house, put everything together, and put it exactly where I wanted it. They worked on basement, ground level, and upstairs with coverage of two bedrooms, full dining room, living room and basement. So as you can imagine, a lot of furniture had to be moved. Management was not a program whatsoever and actually pleasant to deal with. So hopefully whoever is reading, they did an absolutely flawless job at moving me and I am genuinely happy I hired them. I would ask for the two guys who moved me if you are looking for a 10/10 move!

Excellent moving experience. The guys were friendly and helpful with all the details like taping up…read moreboxes at the last-minute and taking apart and then putting the beds together. A stressful day made a bit less stressful by their good cheer. Thanks Jones!

In 2015 I was planning to move abroad. I rented out my house and put all the belongings that I was…read morekeeping in storage with Jones. I was led to believe that my furniture would be in its own little storage compartment and not get disturbed. The furniture that I kept was all mid century collectible furniture in excellent condition. I ended up moving back into my house two years later. Almost every single piece of furniture was damaged or banged up in some way. On one of the larger pieces was a sign indicating it was in a storage room for oversize pieces. For sure my furniture was not in its own little compartment, and it obliviously was carelessly moved around many times. They sent someone to "repair" the damage which basically entailed covering it up with a magic marker. A really disappointing experience. Would not trust them again with anything valuable to me.

Recently moved homes during the summer of 2025. I called around a few places for some quotes and…read moreAOA offered the best price and services. Energy was on point from the start. The receptionist was professonial and responded quickly. She provided all, and additional information that I was looking for. This made the process of moving less stressful for me. The owner made the call to confirm and he is very professional and kind. He relayed all information provided from his receptionist. This crew does not miss a beat. I like how the owner is present and involved with his customers. The crew showed up on time, with the correct sized truck, supplies, and energy to tackle the day. I was hoping to have enough space for all my items. They even had some extra space to spare as well! Their method of moving and packing was superb. The move went smoothly. The guys took their time to carefully move all furniture and boxes in a timely manner. They worked so hard despite the heat of July. I stopped off and got them some coconut water to hydrate. They deserved it for their hard work! I had a fairly sized treadmill as well. This was an additional charge but they made no complaints and went right to helping take it apart and move it carefully for me. They even helped re-assemble once we got to our destination. These guys did not stop, they work very hard and exemplify the perfect team and made the move much easier for me. I made sure to tip them well because it was much deserved for their hard work. Super thankful I found this company ! Thank you again AOA!

My experience reflects many of the one star reviews that I wished I saw before booking them…read more The long story short version: 1. They arrived late and didn't take accountability for arriving late. They were like, "who said we are late?". And they didn't even communicate their ETA to us. 2. No one answered the phone , the morning that our moving service was scheduled and no one reached out to us on when they would arrive. Their contract states that they would reach out with their ETA and no one did. 3. Some of our larger items were bent or broken. 4. Because they were late, they ended late in the day so we weren't able to inspect our items until the next day. 5. Customer service takes ZERO accountability. 6. We agreed with AOA on moving items out of our garage but the day of the moving, their team refused to move it and said that it would void their insurance to move these items (lawn mower, garden supplies, etc). Soooooo we had to hire another moving company the same day and get charged the extra rate for late night and expedited moving services which is expensive. We politely reached out to the company and shared our experience and nothing was done but the company giving us all of these new reasons and excuses for the service. Side note: upon arrival to our house, they were driving fast on our road and damaged our neighbors property.