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    CubeSmart Self Storage

    3.2 (5 reviews)
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    Updated 2 months ago

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    Oz Moving & Storage - Upper West Side

    Oz Moving & Storage - Upper West Side

    4.1
    (123 reviews)

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    West Side Movers

    West Side Movers

    3.9
    (70 reviews)

    Okay, move number 3 with West Side Movers!…read more After a "financial eviction" from my COVID deal apartment it was time to move yet again. This time around I didn't price shop- I have had good experiences in the past with West Side Movers and wanted to stick with a company I have come to trust. Matt easily generated a quote based on a list of my items. COIs for my current and new building were generated within hours of booking my move. Vadim, Stevo, and the driver showed up on time just before 0800. Over the past two moves I have accumulated way too much crap...but they kept good humor throughout. Stevo masterfully disassembled and reassembled a horrific ikea bed like it was nothing! They handled my bulky sectional with ease. They got my monstrous 8 foot long credenza in the perfect spot. They took better care of my trash picked furniture than I do! Not a single item was damaged. We did end up going into overtime, but I think it was reasonable considering the sheer mass of boxes and other items...not to mention taking apart and putting back together the giant storage bed and a glass dining table. Vadim and Stevo made a stressful experience secure, efficient, and pleasant. I feel confident in my decision to stay with WestSide Movers (and Stevo!) for move # 3.

    I have used Westside Movers to move three times and the are in a class by themselves. The…read moreoperation itself is extremely organized, efficient and responsive. But beyond that the movers themselves are not only completely professional, but also skilled and helpful in assisting you with all the difficulties that come up during a move, I wouldn't use anyone else, Joel W.

    Piece of Cake Moving & Storage

    Piece of Cake Moving & Storage

    4.6
    (2.7k reviews)
    $

    This is the 3rd time I have used Piece of Cake. They completed my move from lower Manhattan to…read moreCenter City Philadelphia this past week. They had seamlessly loaded the contents of my 650 square foot apartment including large/heavy fragile furniture with glass (8 foot tall dresser with mirror weighing 250 lbs, and 50 galloon reptile tank) in about 1 hour. We promptly left via car to meet them at our new address in Philly, and they arrived at exactly the same time as we did. They unloaded the truck in about an hour again, and helped partially unpack and put items in the proper places, especially the furniture that would have been hard for me to move on my own later. I will continue to use Piece of Cake, and have recommended to several friends over the years that I have been using them. It was quick working with the customer support team initially to quote the move, make payment, and on COIs and confirmation. When we move again in a couple years Piece of Cake will be the only mover I call. My recommendation to others considering the service, be transparent and honest about the contents of your move, especially items requiring extra protection even if there is an additional fee involved. There were no surprise add-ons in my move because we carefully selected every single item that would be included in our move early on in the process, and made sure to reply in detail to the follow up emails regarding insurance, access to the apartments (stairs vs elevator, reserved elevator, etc.), and so on move-in day everything went off without a hitch. Piece of Cake are professionals and we love the service.

    So- since my last post, POC has reached out and been in search of my missing items but also…read morereimbursed me for the loss. Thank you for taking care of this POC. Pro-tip when moving cross country- Number your items so you can make sure all you boxes are accounted for. I might have been able to catch this earlier had I realized what was missing at drop off.

    Redline Moving

    Redline Moving

    4.7
    (56 reviews)

    I had a fantastic experience with Kieran and his team during my recent move! I was moving a 1…read morebedroom sized amount of stuff within the same neighborhood. The quote was very reasonable compared to others I got and Kieran was very upfront about pricing. I appreciated that he didn't hold me to an exact number of boxes when I wasn't fully packed, like some other companies I had gotten quotes from. We were able to stay in communication about any updates to my inventory list. He even gave me a wonderful surprise when the move took less time than expected so he told me the total cost was less than the estimate! (Such a nice and unexpected surprise!) His team is filled with rockstars and they worked so efficiently and well together as a team. Not only were they careful with my things (including some more fragile things like instruments), they also worked quickly, and had great attitudes the whole time. This made an otherwise stressful moving day much more enjoyable and I felt like I was in great hands during the whole process. The team really was a delight and I appreciated everything they did to make the move as smooth as possible! I highly recommend them if you're looking for honest, reliable, and skilled movers!

    Redline moving company has been a Godsend for both of our personal moves. I would recommend them to…read moreanyone and they were highly recommended by my husband's NYC based company. They are true Pros and you could not find a group that is more professional, kind, and efficient. Moving esp in the NY area is stressful period but they truly remove all the stress! Thank you Mike, Alan, and Ramone! We are so grateful for you and Redline during our life transitions!

    Supplies For Moving

    Supplies For Moving

    3.4
    (19 reviews)

    I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

    Moishe's Moving & Storage

    Moishe's Moving & Storage

    3.1
    (663 reviews)

    Moved everything out of my old apartment in Long Island City and into my new apartment in Jersey…read moreCity swiftly and soundly (~3 hours)! More affordable than most other moving companies to Jersey City. They carefully taped and secured every box, and everything arrived in perfect condition. Not a single item broke!

    I will add more to this review later. Moises moved some…read morestandard stuff (dishes, furniture of multiple types, misc. from ny to Indiana. A about 3 foot x 2 foot x 1 foot (approx) ceramic and metal sculpture was included in the move as they had appropriately and successfully moved the piece before with NY. As appropriate, the contract included foam encasement of the rather delicate sculpture that only has a few attachment sites to the metal frame (a bike) and multiple ceramic figures with arms, legs, hands, and a sun for a head. Moises packers used about 6-10 loosely folded pieces of paper (newsprint sized - daily NY post not NY times sized paper) around the sculpture, and another 2 ish pieces sort of crumpled around the top (see photo of just opened box w top and top packaging visible.) deliverers took same photo, I assume, since they snapped shots at the same time. In addition, the "box" was folded around the top of the sculpture, which (originally) had sun rays poking through DURING SHIPMENT. As is visible in a photo, some of the sun rays broke off (big surprise), and the rest suffered obvious damage and chipping. Of the 3 ceramic pieces originally attached to the bike frame, two broke off completely and suffered major damage. All figures lost some body parts, most lost fingers and parts of / damage to feet. Notice severe breakage in photo of the broken off figures in photo. Other items also came out damaged, just less valuable and more like cracks, stress fractures, and broken shelving / separators in , for example, a large lucite unit (2ftx3ishftx4ft). Also packing was clearly more intended to create chargeable packing volume than protection. Dishes that were already in smaller manageable boxes were repacked into a huge (now super heavy) box putting the dishes together (still have to check breakage at bottom of huge triple box) with about a foot of mostly open space at top (chargeable space!!!) and a few barely folded (literally 2 or 3) pieces of newsprint on top to "protect" against vertical movement during transport. And an echo dot was the ONLY item contained in a regular 1ft x 1ft x 2ft box - with a little folded paper again for company. And boxes going to 3 locations were supposed to be dropped off at ups, where ups repackaged (at our cost) and shipped (at our cost. Because from ups they went to 3 separate locations, but all went together from starting point to ups, we were charged $500 base charge for each final location - even though moishe's only took a single trip to ups to drop off the about 8 pre-marked for location boxes. DO NOT TRUST MOISHE's - AND THEY WONT EVEN REVERSE SHIPPING CHARGES AFTER ALL THE DAMAGE, INAPPROPRIATE PACKING TO OVERCHARGE SPACE, OVER CHARGE TO UPS... THEY ARE NEITHER RELIABLE NOR RESPONSIVE TO CONCERNS.

    CubeSmart Self Storage - selfstorage - Updated June 2026

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