Alan and Barbara were a team that is second to none! Barbara helped me book my reservation and…read moreAlan greeted me onsite. His overwhelming kindness and attention to detail ensures me that I made the right choice for my storage needs. Thank you both!

Initially I was super happy with this facility. Great area. Clean. Nice manager. Super great move…read morein deal. I let them know I would be pro rating August which is allowed up to 10 days. When life happened and we needed more than 10 days, I tried calling several times during business hours to let them know. Well on 8/12 I got a bill with a nice $50 late fee. Again I tried calling with no answer. Went down there in person to talk to the manager I originally worked with. Turns out she no longer works there. $430 was how much I had to pay since they wouldn't waive the late fee. Will not use this place again or recommend.

Manager Tamika is truly a lifesaver. I lost the key to my unit, and she went above and beyond on…read moreSunday to help by popping my lock so I could get inside. I'm incredibly appreciative of her. Thank you, Tamika, for assisting me during my emergency and supporting me in my time of need.

They raise the rent every six months which is ridiculous. They had rats and roaches only thing they…read morecould say is sorry. Didn't grove any discounts for rat droppings all over your stuff and urine. The insurance didn't want to pay. A waste and they make you use their company. I do not like this place can't wait to move

I was in storage smart today. And I was really impressed with the people there, the people were…read morevery friendly and kind and I really appreciate that I don't get that all the time I went in there to see how much their 5 / 5 storage unit was. And they've been most kind to the whole thing. They even showed me the 5 / 5 to the employees over there. Thank you very much for your kindness.Your kindness will go far always tree.People with respect , and it'll come back to you in some way

Just a warm place and warm person Madie is in today's cold world and other people. Even I mistake…read moreit as a small market, Madie greet us and give us great help, even this is not her duty.

I appreciate the heads up.I will definitely check it out.If it's $59 a month, and that's all I have…read moreto pay.This sounds good to me.I'll be coming for a visit

Tanya was so accommodating and friendly. I had a unit here for a little over two years and never…read morehad any problems or complaints. The units were clean and easily accessible.

The lady was pleasant to deal with and the office area is relatively clean. The storage area we got…read morewas clean as well and is in good condition. She gave us a price deal for 6momths which helped allot.

I was helped by Laura she does the most amazing job she deserves a raise!!…read more She is extremely helpful and kind.

So far so good! I'm new to using this storage establishment. I've been a customer for a couple of…read moremonths now. I'm happy with the customer service I have received. Very friendly, helpful and informative. If I call and don't get an answer. I get a return call shortly after. I've noticed the area near my storage space has rodent traps. So I'm glad there is an exterminator service being provided. The only downside for me are the hours allowed to enter the storage areas. I personally feel 9am - 5pm doesn't allow me enough time. Before or after work if i need to enter my storage space.

So far no issues. However the hours are unlike any storage unit place. Not easy to access with…read morethose hours. I need to be able to access before or after work.

Public Storage calls their units "an extension of your home." That might be true if your home…read moreleaks, damages your furniture, and sends debt collectors after you. We rented a 10x20ft unit and moved in many of our belongings, trusting that the space would be dry and secure. In February, we discovered clear signs of water intrusion. The floor was scattered with leaves, debris, and mineral stains from runoff. Large chunks of dirt and grime had washed in, and several storage boxes were visibly affected. Two expensive chairs were permanently stained from rainwater dripping down from pressure treated beams above. This caused about $400 in damage. The onsite manager was nowhere to be found, which was typical. Repeated calls went unanswered. With more rain expected, we had to act quickly and move everything to another facility. When I finally reached the manager on March 3, I explained the situation. Their only response was, "Talk to your insurance." No apology. No refund for February, even though the unit was not usable as promised. That same day, I received an email confirming that my balance was zero. Four hours later, they charged my credit card another $261 for March, even though I had already moved out. I disputed both charges with my credit card company: one for the month when the unit leaked, and another for the month I never used. I won both disputes. Now, Public Storage has sent the matter to collections, trying to strong-arm me into paying for a service they failed to deliver. They are threatening to damage my credit over a situation that was their fault from the start. Even before the water intrusion, the unit had a strong, foul odor. At one point, we noticed what appeared to be rodent droppings. Between the smell and the mess, the unit clearly was not being maintained properly. Bonus warning: Do not be fooled by the hundreds of glowing Google reviews. When we posted this same honest review with photos on Google Maps, it was visible for a few minutes, then disappeared. It looks like Public Storage or its supporters actively flag critical reviews to make them vanish. If their rating seems too good to be true, it probably is. There are plenty of storage companies that care about their customers and actually maintain their facilities. This is not one of them. Avoid Public Storage.

I would like to thank Rosetta for helping me out she was very helpful and im satisfied with the…read moreresult thank you very much Rosetta and to the public storage company A+

Raised rent twice within 6 months. Financially raping their customers. This is a basic facility and…read morewas already over charging for rent.

What a great storage unit. Super clean and well maintained. Very secure with fantastic customer…read moreservice. If you need a great storage unit for a great price look no further! Very military friendly!!

We have with Waldo Rose Storage for well over 10 years. Their rates are very competitive and the…read moreunits are extremely clean. Never have had any issues and Chris is always on site with a wave and friendly hello. We highly recommend Waldo Rose Storage to anyone looking for Storage. Chris & Lisa Lewis

Friendly , helpful staff , clean storages no issues with facility nor storage . Highly recommend .read more

Absolutely horrible experience. We reserved a truck a week in advance, only to arrive and be told…read moreit had a flat tire. (Umm hello you don't check your trucks?) Instead of honoring our reservation by providing another truck, they refused, claiming they "didn't trust my husband to bring it back." We were shocked by how we were treated!!! When we became understandably frustrated after they failed to provide the truck we had reserved, they called the police instead of trying to resolve the situation. The responding officers were professional and told us they had received numerous complaints about this location before, but explained there was nothing they could do because it's a private business. The entire experience felt extremely dishonest and misleading. We lost valuable time, our moving plans were disrupted, and we were treated with complete disrespect. We are opening a case regarding what happened and we believe this place is fraudulent!!! Please do yourself a favor and avoid this location. Based on our experience, I would not trust this business with another reservation!

If I could give negative stars I would…read more I contacted this U-Haul location today because our refrigerator broke unexpectedly and I needed quick, basic guidance on which vehicle in their fleet would be suitable to move it. The employee who answered the phone demonstrated zero knowledge of the services or vehicles this business provides. Even more concerning, he abruptly hung up on me mid-conversation. When I attempted to call back to clarify or resolve the issue, my calls were repeatedly answered and immediately disconnected. This was not a dropped call--it was intentional. This level of unprofessionalism is unacceptable, especially for a business that people rely on during stressful, time-sensitive situations like unexpected appliance failures or moves. If you work for a company, you should at minimum understand what it offers and how to treat customers with basic respect. Hanging up on customers is not a mistake--it's a choice. Management should be aware that this location reflects poorly on the U-Haul brand. The lack of professionalism, accountability, and basic customer service here is astounding. I will not be returning, and I strongly caution others to think twice before relying on this location for anything time-sensitive or important.