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    CubeSmart Self Storage

    2.3 (10 reviews)
    Open 9:30 am - 6:00 pm

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    Mouse droppings inside unit.

    DO NOT under any circumstances rent at this location. MICE INFESTED!! The manager could care less. Poorly lit, dirty parking lot, broken door and not enough carts per floor. As of February 2023, this location has evidence of an active mouse infestation, including a dead mouse in the hallway that remained there until closing, although I immediately notified management about it when I arrived. When I left four hours later, I had to walk past the same dead mouse. Mouse droppings are on everything! Rent continues to increase, the additional rental insurance I pay monthly declined my claim for financial assistance and reimbursement for items loss due to rodents, although RODENTS is listed on their claim as a cause for complaint. I am devastated at the loss of my things, the anxiety of having to clean up copious amounts of mouse droppings that are covering my things inside my unit and having to relocate to another storage facility is traumatic. Do not believe the ratings and reviews on their website, the only highlight the outdated, positive reviews and try to silence the negative reviews by having Google pull them.

    Dawn showed no respect to me as a customer during my recent visit to CubeSmart in Capitol Heights, Md.

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.2
    (69 reviews)

    I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

    All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

    Potomac Moving Company

    Potomac Moving Company

    4.9
    (103 reviews)

    It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

    Worked with Potomac for my recent move within Hyattsville MD. The support team was helpful in…read moreproviding an estimate and confirming date/arrival window for the moving team. Our movers - Eddie and Eduardo were on time, professional, and incredibly efficient. They had us packed us and moving into our new apartment within 4 hours. Price was within the range of the estimate and worth it for the time and service. Will definitely work with Potomac moving company again in the future. Highly recommend their services. Thanks again Eddie and Eduardo. Truly appreciate your help

    Petra Moving Company

    Petra Moving Company

    3.4
    (8 reviews)

    Like Johana W. I would give zero stars. I beg you to not use Petra Moving Company. The owner hires…read moreknown criminals, one of whom stole my vehicle following the move. Daniel Petra owns 49% of the company; his wife owns 51%. Mr. Petra states on his website "All team members undergo comprehensive background checks and are fully bonded". Following the theft I asked Mr. Petra if his employees were bonded; his reply was that the company was insured but the employees were not bonded. I agree with Johana and TJ P. Daniel sounds like a great guy at the beginning of the process, told me he would be on site at my home to ensure that all went well, and was a no-show. No follow-up from him - he didn't contact me to check on how things went. When I told him about the theft, his response was basically "that's terrible - let me know if I can do anything". Yes, Mr. Petra, you can reimburse me for having to purchase a new vehicle, and you can vette your employees to ensure that you aren't hiring criminals! Petra Moving Company should not be in business. BEWARE! A different company may be more expensive, but you would not have to be concerned about any employees stealing from you. Cheryl H.

    I called Petra on Thursday for a Saturday morning move. They cane through. Hands down the best move…read moreI've ever had! Coming from someone who moves a lot! Calvin, Davon and Cj provided a seamless prof experience. Will definitely recommend this company to others

    CubeSmart Self Storage - selfstorage - Updated August 2026

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