We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

Worked with Potomac for my recent move within Hyattsville MD. The support team was helpful in…read moreproviding an estimate and confirming date/arrival window for the moving team. Our movers - Eddie and Eduardo were on time, professional, and incredibly efficient. They had us packed us and moving into our new apartment within 4 hours. Price was within the range of the estimate and worth it for the time and service. Will definitely work with Potomac moving company again in the future. Highly recommend their services. Thanks again Eddie and Eduardo. Truly appreciate your help

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

All in 1 Stop made my move from MD to NYC so seamless! It was a two day move with a two men crew…read more The movers came on time and were ready to go. They were friendly and professional! I believe Stephen was the name of one of the movers. Tanya answered all my questions when I needed to provide proof of COI to my building's super. She was super personable and very responsive. All and all, it was worth every penny.

Recently our office moved. We were extremely satisficed with the quality of the movers, their…read moreprofessionalism and careful attention to detail, carefully moving our equipment and furniture. Our move was very organized, with not a minute wasted. They came prepared with all of the needed moving equipment. I would definitely recommend this company!

Like Johana W. I would give zero stars. I beg you to not use Petra Moving Company. The owner hires…read moreknown criminals, one of whom stole my vehicle following the move. Daniel Petra owns 49% of the company; his wife owns 51%. Mr. Petra states on his website "All team members undergo comprehensive background checks and are fully bonded". Following the theft I asked Mr. Petra if his employees were bonded; his reply was that the company was insured but the employees were not bonded. I agree with Johana and TJ P. Daniel sounds like a great guy at the beginning of the process, told me he would be on site at my home to ensure that all went well, and was a no-show. No follow-up from him - he didn't contact me to check on how things went. When I told him about the theft, his response was basically "that's terrible - let me know if I can do anything". Yes, Mr. Petra, you can reimburse me for having to purchase a new vehicle, and you can vette your employees to ensure that you aren't hiring criminals! Petra Moving Company should not be in business. BEWARE! A different company may be more expensive, but you would not have to be concerned about any employees stealing from you. Cheryl H.

If I Could Give Zero Stars, I Would -- The Definition of Overpromise and Underdeliver…read moreAt first, he seemed trustworthy -- the kind of person who listens, nods, and tells you exactly what you want to hear. He talked a good game, promised everything would be smooth, and convinced me that overestimating time was "better than underestimating." I believed him. That was my first mistake. What followed was nothing short of a nightmare. He overestimated and under-delivered, then had the audacity to pad the final bill with hidden charges, mystery fuel costs, and a travel fee that was never once mentioned beforehand. When I asked for proof of these fees, he couldn't provide a single receipt. Instead, he became defensive, condescending, and downright nasty. The arrogance was unbelievable. While we were trying to settle the outrageous bill, he actually sent selfies of himself -- yes, selfies -- in the middle of a financial dispute, as if that somehow made him look credible. I've dealt with unprofessional people before, but this was on another level. He also made inappropriate comments about items we "might not need," which left me uneasy about what his real intentions were. And when I pushed back, he turned threatening and belligerent, refusing to take any accountability for his inflated prices or broken promises. This man is the walking definition of false confidence and zero integrity. Don't let his friendly tone in the beginning fool you -- it's all an act. Once he has your deposit, the professionalism evaporates. Save yourself the stress, the money, and the regret. Do not hire this mover. He's the kind of person who makes you wish Yelp allowed negative stars.

moved a peloton from the basement to the first floor. Quick, efficient, and careful. Would use…read moreagain.

From the owner: We work hard to make sure your move is easy and simple as 123..leave it to the DMV Prosread more