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    CubeSmart Self Storage

    3.6 (16 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    Being that I moved across country I decided to get rid of my storage and Dorothy was a great help and really understanding.

    Mentioned in 5 reviews

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    FedEx Office Print & Ship Center - The extremely time-consuming and unprofessional add-on that I had to draw and write out for all 10 posters.

    FedEx Office Print & Ship Center

    (66 reviews)

    Harlem

    I've always considered FedEx one of the top tier couriers. Reliable, efficient, and usually in and…read moreout with zero drama. That's why this location feels like the alternate universe version where time moves a little differently. The staff is courteous and clearly working hard, but the branch seems overwhelmed by the neighborhood traffic. There are usually only two, sometimes three employees, and once four or five customers walk in, the line basically becomes part of the entrance décor. You get about 6 to 8 feet of standing room before you are suddenly at the counter whether you are ready or not. The space itself is nice and open, but the workflow could use reinforcements. More hands or better coordination would go a long way. Compared to other FedEx and Kinko's locations that run like a well oiled machine, this one feels stretched thin most days. I am still glad it is here and open consistently. Just budget a little extra time and patience when you visit.

    Disgusting behavior from an employee named TEE ! Dare I say…read moreI believe she has a leadership roll. Her attitude is horrible, the eye rolling I could have done without. On my QR code return it clearly states no box or label needed. She insisted I needed to pay for a box. I said no I'll bring my own. Packed it came back she said you can't use that box ! Are you kidding me! So I left ! I'll just go to another fed ex. I've never had a problem with UPS, I don't know why I chose FedEx. Never using Fed Ex again and for the love of god remove Tee from working at any of your locations that is required in having human interactions ! It's not something she's even remotely good at. Karma will come around & treat Tee with poor customer service as she did me today. Avoid this location

    Oz Moving & Storage - Upper West Side - Stacking a job into our warehouse.

    Oz Moving & Storage - Upper West Side

    (125 reviews)

    Upper West Side

    I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

    I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

    Supplies For Moving - Supplies For Moving Boxes

    Supplies For Moving

    (19 reviews)

    Red Hook

    I have been using them for the past 2 years and I can say all around great…read more Prices, service, on time delivery SoI am definitely will recomandvthem to all

    I have to move in a couple weeks. I need boxes in which to put stuff so I can have my stuff at my…read morenew place. I can't get these boxes by going by supermarkets, I need real boxes that have never been used. It's not me, it's my stuff - none of my things like to be anywhere where food, livestock or various sundries have been first. I have ordered from U-line in the past, but their shipping is outrageous, almost as much as the whole order. I did a little Google search and found suppliesformoving.com. At the time of the order, I had no idea they were in Brooklyn. The site is clean and all the information is readily accessible. One can guarantee that this website did not cost a lot of money, but it works. One of the best things about this company is that they have pre-prepared packages of boxes, tape, etc. divided by room and/or rooms which makes it a little easier. They have boxes for junk, boxes for tvs, boxes for lamps - are you following me here? They have supplies for moving - tape, blankets, plastic wrap, paper. So I go online and make my order (FREE shipping by the way on everything!) and expect it to come in a couple days according to the site. After the confirmation of sale is where it gets good. 30 minutes pass and I get a call from the company saying they can deliver today, the same day, in the late afternoon. OK. One hour later I get another call that they can deliver right now. Yes please. Approximately three hours after I ordered many, many boxes, they arrived in perfect shape. Having no idea this company was in Brooklyn, I guess I should consider myself lucky. The customer service was fantastic and the boxes have been working just fine. If you want quick, efficient service and if you want to get your supplies to pack and move in an instant, go to suppliesformoving.com.* ________________________ * If all of the bottoms of the boxes break while moving, damaging all of my kids' toys and my valuable possessions, I reserve the right to come back and be extremely agitated.

    West Side Movers

    West Side Movers

    (69 reviews)

    Upper West Side

    I have used Westside Movers to move three times and the are in a class by themselves. The…read moreoperation itself is extremely organized, efficient and responsive. But beyond that the movers themselves are not only completely professional, but also skilled and helpful in assisting you with all the difficulties that come up during a move, I wouldn't use anyone else, Joel W.

    Okay, move number 3 with West Side Movers!…read more After a "financial eviction" from my COVID deal apartment it was time to move yet again. This time around I didn't price shop- I have had good experiences in the past with West Side Movers and wanted to stick with a company I have come to trust. Matt easily generated a quote based on a list of my items. COIs for my current and new building were generated within hours of booking my move. Vadim, Stevo, and the driver showed up on time just before 0800. Over the past two moves I have accumulated way too much crap...but they kept good humor throughout. Stevo masterfully disassembled and reassembled a horrific ikea bed like it was nothing! They handled my bulky sectional with ease. They got my monstrous 8 foot long credenza in the perfect spot. They took better care of my trash picked furniture than I do! Not a single item was damaged. We did end up going into overtime, but I think it was reasonable considering the sheer mass of boxes and other items...not to mention taking apart and putting back together the giant storage bed and a glass dining table. Vadim and Stevo made a stressful experience secure, efficient, and pleasant. I feel confident in my decision to stay with WestSide Movers (and Stevo!) for move # 3.

    CubeSmart Self Storage - selfstorage - Updated May 2026

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