I cannot say enough good things about this office! Reception was friendly without being fake. The…read morewaiting area was tidy and had just the right amount of toys to keep my daughter busy. We never waited long enough to check my e-mail once we got there. Dr. Hemmers is super knowledgeable and was able to explain things so that I understood (one of my requirements for a Dr). I recommended him to a few of my friends who also loved him.

From the owner: Expert allergy care for children and adults.read more

I rarely write poor reviews, but I want to give fellow moms of young kids with allergies a heads…read moreup. I had an 8:30am Friday appointment for my 2-year-old's skin test, which is what they recommended when I called. They also told me the appointment could take 2 hours, so I took the day off. At 4:30pm the night before our appointment, they called me to cancel because the APRN we were seeing insisted we need a blood test done at a Quest lab and refused to see me before that happened. I've had mixed results with bloodwork at Quest labs, so did NOT feel comfortable walking in with my 2-year-old's tiny arms (during a pandemic). We went to another allergist who kept the appointment, did the skin test, and said bloodwork was optional at her age. At best, this practice is disorganized and inconsiderate. At worst, they give poor care and instructions for pediatric patients. I'd avoid at all costs.

$400 for a zoom consultation, surprise bill after confirming with them "yes you're covered"…read moreThey lie and say "yes, you're covered" when you're really not, and get hit with a surprise $400 bill for a zoom consultation for an allergic reaction. pretty disappointed to be paying a surprise $400 zoom consultation fee after being told "yes you're covered". i gave them all my insurance information on my card, I would assume they could get give me a correct answer on whether I'm covered or not. disappointing

Do not see this dr office ! I cannot urge you enough . They will Not get back to you ever . If you…read morehave a problem they make you wait another month and then charge you for another appt . It's insane . The dr has way too many patients . And you cannot get the care you need . You are told you will get better and yet he doesn't even Remeber you when he talks to you . They charge 240 for 15 min a minute over that it's 440 over a half hour it's 700 ! They do it on purpose . It's horrific . The office manager Brittney is a total bitch , she is so unfriendly right from the start and there is no one to help no np no assistant that is equipt to handle anything . Please I urge you do not go to this office , it's a mess and the dr claims he doesn't know what's going on in his office . He knows . Tara is nice but she's a receptionist , but she is the one to offer her opinions and she is not clinical . Please this was another horrific experience.

Literally the best Doctor I have been to in a while-- I usually get a lot of throat infections,…read morewhich makes me miserable, and I recently went to see Dr. Bouboulis after hearing about him from a friend who has been seeing him for years- Well.. He's amazing. He did a thorough exam and explained everything to me after examining me. I had a lot of questions and he took the time to answer all of them, and he also made me feel comfortable to ask about further action to prevent further infections. It's hard to find a personable doctor who cares and takes the time to take extra steps to make sure they aren't missing anything and that they in fact have everything covered. Dr. Bouboulis is very knowledgeable in his field because he knew right on how to attack my problem. I recommend him to everyone who is looking for a doctor who cares, will be there, and take the extra time to help you anytime you need help!

Other than the doctor - bit later on that, the service is extremely bad. When I need something…read moreurgent, they say the doctor will call back. No call backs ever. Negligence in many fonts. They changed their answering service to an outsourced firm in probably another state which is way more horrible and have no clue of the facility, doctors and operation. But the worst came when the doctor moved away to another location, and they arranged me with another provider 3 months from my requested appointment date. Two days prior, got a phone call that the new provider won't be taking new patients. Fine, left 40 Cross st, and went to the original provider who now works in another location miles away. Even worse experience because of timing/medical record-keeping issues. Now I need my medical records as I want to switch doctors. They have what's on file but the knowledge about my issues with the doctor is completely lost. If you can, avoid this place at all costs. Overall I'd give my primary doctor a four star (after seeing him for several years) - he's fine except when there's more than one problem I see him for, he's overwhelmed or annoyed. I'm ok to visit him twice for two different problems - the issue is timing, appointments etc. suck. I'd rather pay him twice in the same visit. Unfortunately, my primary doctor is not accessible to me anymore.

My wife and I have been patients of Dr. Den for years. We actually live farther north now, but…read morestill head to Norwalk to see him for whatever needs looking over. He's fair, funny and I believe genuinely concerned about our well-being. What more do you need..? Comments about mean staff or that they have too many patients, etc. are sour grapes as far as I'm concerned. It's a medical facility folks - pop in and pop out. If you're records are that big of a concern - swing by and pick them up...or ask someone to do it for you...You should be judging your care by how you feel - not if you feel like someone is being mean to you...also, it's a two way street - you get what you give and no I don't work for them...just calling it like I see it.

Showed up for my appointment to be told it's virtual. What's the point of going to an urgicare for…read morea virtual appointment? Why wouldn't they make that known when the appointment is made rather than when you show up? What if it had been an emergency?

I've seen two doctors here who were fantastic in regard to listening and providing information BUT…read morethe staff is incapable of doing basic office work. I have given two samples to be sent to a lab and both times something has gone wrong and I haven't received my results for a contagious disease! They never even called me to tell me my samples never made it to the lab, I have had to call them each and every time, and on the most recent occasion after being told I would receive a call back in " minutes" I ended up having to physically to go the location so they wouldn't continue ignoring me by phone. Long wait times are fine. Having good doctors is fantastic. But if they mess up the paperwork consistently then what's the point of coming in? If you go here YOU WILL NOT RECEIVE TEST RESULTS. Go elsewhere. Your health is not in good hands.

Westmed Medical group on the fourth floor at 40 cross street need to get some better receptionist…read morethis one lady Arielen McCoy I guess that's how you spell it. She was rude they need to do a better job of background checking of their employees

They pressure you to get nasal surgery. They say they will only charge the ins company and you will…read moreNOT be charged what ins doesn't pay. Sounds like a no risk surgery. You get the surgery and you only see the Dr for the 5 minutes it takes him to shove the metal tube cutter up your nose. I fell victim to this. I had an infection sometime after the surgery in 2024. Now I'm being billed $600 for something ins didn't pay.... Two years later they want me to pay $600. I never got a bill for this until now. What a scam this place is. The ins companies should look into the fraud they're doing.

I have been to a lot of ENT specialist in the area Let me…read moretell you from the time I walked in until I walked out I have never been treated so well at any other doctors office I highly recommend Dr Weiss and his staff Thank you for being there when I need you

We recently moved to Norwalk, and our insurance policy gave us this office as a pediatrician…read moreoption. I called multiple times to ask basic questions--how to register and what documents to bring--but no one ever answered. I left several voicemails and never received a callback. I decided to go in person, filled out all the paperwork, and left my son's medical records as requested. I was told they would call me within two weeks to schedule an appointment after uploading everything into their system. I waited, but after two weeks--nothing. I called again, left more voicemails, still no response. I went back to the office, and the front desk gave me a card with a specific contact person. I called that number with the extension, left voicemails, and even sent an email--again, no response at all. It felt like we were completely ignored. After waiting about a month with no communication, I went back to retrieve my son's medical records so I could find another provider. Instead of trying to resolve the issue or help move things forward, they seemed more than happy to hand the papers back and move on. That was very disappointing. I then found a different office, and the experience was completely opposite--they called me back the same day and scheduled both pediatric and dental appointments for the following week, quickly and easily. This office has been one of the worst experiences I've had in terms of communication. The lack of response from the front desk and staff made it impossible to get even basic care started. I would not recommend this place to anyone looking for reliable and responsive pediatric care.

Tried to do "Zero" for star rating. I am so sad to see how this practice has steadily declined…read moreover the recent years. Daughter and I just checked in for a well visit and nurse was so rude and abrasive. So bizarre and unlike anything I've ever experienced. In addition to the poor treatment, the place looks like a war-zone. Office is in the midst of construction (This is the third location change in ten years mind you), dirty floors, holes in walls, I feel like i'm in a clinic in a third world country. Glad we have aged out but having had all three of my kids here since birth for over 21 years it's pretty shocking and hopefully not the norm. I can't imagine being a new parent here with so many regular visits. If you are considering this practice definitely look around before settling here. There has to be better options out there. I really hope so.