This review is based on my personal experience at this business on Nov 12, 2025…read more This is a duplicate listing with an incomplete name. The original listing with the correct name is here... https://yelp.to/NOphLv3Qyx Here's how Yelp could improve... Check to make sure there's not already a listing before allowing Yelp users to create a duplicate listing. Check important details like the name, address and map location against reliable sources like the official web site or Google maps.

Zero stars for the front desk at Wilton OrthoConnecticut. After the patient ahead of me completely…read morefinished and walked away, I stepped up to the sliding glass. The receptionist, Kelly, snapped at me to get back with an incredibly rude, bossy attitude. When I called her out on her hostile tone, she doubled down on her power trip. Enforcing privacy rules is fine, but treating patients like cattle is unacceptable. If Kelly hates customer service this much, she shouldn't be the face of the clinic.

This place is an absolute ripoff. It serves as a venue for other doctors to do their procedures, so…read moreessentially, they do nothing other than give you a gown and some socks and charge you $5000. Avoid like the plague.

Came here for minor eye surgery. First of all this is a physicians owns Surgery Center. I can not…read moresay enough about how well they treated me. They took me on time, explained everything to me and got me to the operating room quickly. After the surgery they provided me coffee and muffins. Their on line process made it easy for me to put in all the information they needed before I got to the center. They sent me numerous texts before the surgery to make sure I understood what was happening. Follow up call after surgery. Reserved parking in front of the door, contacted my ride before I was wheeled down, therefore, wheeled down and got right into the car . Conveniently located off the turnpike.

Went in during rush hour for an accident injury as this location still had an x-ray technician on…read moreduty at end of day. Friendly check-in, nice nurse for vitals and details. Xray tech was clear and thorough, providing insights but not advise about the images. Off site Doctor review took a few minutes, but came back with a thorough and accurate assessment and referal for full ER visit on a priority, but nonemergency basis. They shared images, diagnosis, and info with my local ER and I was able to bypass most of the local triage delay when I arrived. Everything Nowalk HH pointed out was on point and my treatment was aligned with their work throughout. Great place to get triaged before committing hours and money to busy Emergency Rooms. My insurance supported Hartford Healthcare urgent care, so one small copay covered all treatment and analysis.

I actually had a pretty good experience here. From being checked in to being seen by the Nurse and…read morethe Dr. There was hardly a wait and the place was very clean and I was in and out in 15 minutes. I am not the kind to visit Clinics and hospitals, so was a bit skeptical going to an Urgent care, but the staff made it pretty pleasant for me, so I really didn't mind this visit.

Accommodations are First Class. Rehab Staff are knowledgeable and very willing. Recreation programs…read moreappeal to diverse interests. All can find something worthwhile.

Still sub standard in every way. My mother died in September 2025. It is now May 2026 and I've…read moregotten four emails from Peter the Director regarding Covid shots. Well, my mother's dead so not much we can do Peter. Pathetic.

Unbelievable experience after many years and many doctors and feeling incredibly defeated I…read morerandomly saw ads for this place and figured what do I have to loose. After one visit with Dr Hefler figured it out. By this point I'd already had 6 MRIs from other doctors meds, injections to no avail. He called me with the news himself not a nurse. I couldn't be more impressed and grateful. I couldn't be more grateful to him after years of debilitating pain someone finally figured it out. He then referred me to Dr Greene for surgery another fantastic experience. All in all I will ONLY ago here for any orthopedic needs and send everyone else here. PT employees are fabulous, nurses and desk staff always made a pleasant experience. Highly recommend.

Beware Dr. Paul Tomaszewski. He is fake all the way through but plays it close to the vest. Even…read morehis scheduler does not know that when telling a patient he will perform shoulder surgeon, he has no such intention but is too (pathologically) scared to reveal this to the patient and tells his well-meaning scheduler to schedule a high radiation CT scan. The only glimpse of the truth the scheduler gets is when asking the patient if Tomaszewski discussed the results of the test and learns he has not. T. strings his patients along when showing up for supposedly pre-surgical visits, maintaining his friendly facade, one of smiles to conceal ill-intent, not being at all specific about the procedure he supposedly is going to perform. When everything coalesces as irregular and the patient asks this provider if everything is okay, not a word is revealed that no surgery will be done. Nothing is okay when complicated shoulder surgery is involved. He comes up with one delay after another. Patient services tries to help the patient but he fakes out patient services too. When trying to make progress and ask if the provider's PA can be present in the appointment, the disingenuous response is that his PA sees his patients by himself. Patient relations called the PA to arrange an appointment with the PA who admitted that he does not meet with any patients independently. Dr. P.T does not want the PA to know that he never explains anything about the procedure or what to expect. When asking to buy equipment sold in company store, Tomaszewski says only he can bring the patient to the store and he sees patients and there's no assistant to fill in when he knows all along that there is an equipment rep that he is supposed to tell the patient about. The equip rep learned of his story and was perturbed. Tomaszewski has no role. He tells patient relations who the patient needs to contact to confirm the culminating pre-surgical visit will occur, because he won't return a patient's phone call, he tells patient relations to tell the patient they do not have to show up. The patient must to learn how to proceed and finally learn details about surgery. Once there, the provider alleges he did not return the call as he knew the patient would show up. He is evasive about his past experience with the procedure in question. In fact he's evasive about his background, having come from a factory-style NYC hospital to work in a holistic environment. He keeps saying surgery will happen so the patient doesn't make other plans but gets worse during the season-long wait until he sends a surgery order replacing visit notes which states to feel free to call before surgery if any questions and then when calling he admits the claims on the order are wrong and he is not performing surgery. The patient learns NOTHING from him. I invested much time making all of the arrangements for surgery, then having to apologize to all my helpers. The only way to talk to him is in an appt. He says he refuses to look at or respond to portal messages but his scheduler reveals he gives him his portal messages daily and he reads them. He won't respond. The secretary confirms he reads them every morning. Recent development: Someone new at ONS. Her name is Barbara Santoro. She's strictly administrative, also having worked in NYC typical impersonal style environment and unfamiliar with what distinguishes ONS in general, save for Tomaszewski and now her. In contravention of patient relations' genuine role of patient advocacy she believes when a provider engages in misconduct, the victim of it should be banned. She learned patient services is trying to intervene in recognition of a problem with this provider. Santoro, totally out of place at this office, acting to change its nature and undermine just moved this provider to a new location, rather than arrange his discharge. This worsens the problem. Now a new group of patients will be subject to his deceptions which are known and about which he has been spoken to. She discharges the victim who lost months, went along with fakery, showed nothing but respect knowing something is wrong. She ensured that he can victimize more because he brings in money at least for 1 appointment, never mind the right provider is there, and providers at the same place recommended others to me who can help. She canceled my appt with one to ensure I am denied help and the problem provider is protected, meaning patients are at risk. She ensures you're denied care, a 1st for this place, and that a problem provider is retained. Don't seek help when you discover any provider's irregularity here. With Dr. T it won't show on the initial visit. Just don't do a CT scan. You won't have surgery. Just see another. No matter how much harm this provider does, Sanoro's agenda is to protect him and remove the insightful patient. Don't be fooled by her asking you about the problem. It's not to help but undermine you.