Just had a procedure done at the Wilton Surgery Center. The staff there are wonderful,…read moreprofessional and efficient. Everyone from the front office staff to the clinical staff were reassuring then followed up with providing me with excellent care. Also, the facility itself is conveniently located. It's clean and provides a personal touch that big hospitals lack. Id like to thank each and everyone that I encountered today for the work that you do with such care. Thank you!

Terrible. They had been requiring unnecessary anesthesia to pad their bills. This had been going on…read morefor years until the insurances caught on and stopped it. That not only caused excess billing, but also made it much worse for the patient. Not only the negatives of excess anesthesia, but, they used that as an excuse to insist on patients having someone give them a ride. They also insisted it not be a taxi or Uber. Who then is left? A company called Care Rides that they were affiliated with, and charged enormous amounts of money. One time a patient couldn't afford Care Rides so he had to drive himself home, which he did with no problem. Then Wilton Surgery Center sent the police to his house, claiming that he was driving under the influence of drugs. Now the insurance companies have caught on to the unnecessary anesthesia, and stopped it. Thus, Care Rides no longer operates. In addition to this aforementioned horror, service is rude and all around terrible. The phone is often not answered. Messages are often not answered. Appointments are cancelled same day. The staff is often rude and insolent. Hours are limited. Forget about anything like going after work. Count on missing a day's work if you go here.

Ran 50 minutes late. Took me to change and left alone with no instruction for 30 minutes. Finally…read morewaved down a technician explained I'm going to be late getting back to work if I don't start the mri soon. Told they'll be done in another 10 minutes. See they laughing and chatting with person before me. Took 20 minutes. I was at the point of having to leave without getting my imaging which needs to be done at a very specific timing a 4-7 days after a certain function in order to get the images needed. Explained that if I don't get done in time to get back to work I have to wait another month to be in the correct time frame to try again. I kept places running late when I asked multiple times and no one will tell me anything and then daughter and have a great time when they know that they've significantly cut into your appointment. It's unacceptable.

Disorganized, rude front desk (what else is new?) No privacy in the waiting room, info can be heard…read moreby people waiting. Deficient final report. Don't use them, they are incompetent. Go somewhere else. Now I have had two bad experiences with ARC. Sorry I went back.

WASTE OF TIME and SPACE! X-rays are advertised all over the building but when I took my fiancé in…read moreto get an X-ray, no one was around. In fact, they told us that the lady who performs the X-rays is only in the office ONCE A WEEK!! Why are you lying to customers and advertising things that aren't true?! Disgusting!! Takes for some people to be in someone else's position for them to understand the magnitude of a situation. We wouldn't have wasted time coming here if you guys don't want to work!! The only thing the girl at the front desk had to say was, "sorry". She couldn't care less, seemed like she was ready to go home. DON'T WASTE YOUR TIME GOING HERE, who knows what else they can't help you with. Go somewhere you can get real help. God bless!

Went in with a very painful situation and even though there were many people ahead of me they put…read moreme in a room where i could be more comfortable waiting I found them to be very compassionate and attentive They seem to really care about their patients

Nice new location for Summit Health in Norwalk. All the same doctors and services that were…read moreavailable at the old Westmed location on Cross Street in a beautiful new office with a bright spacious waiting room, and pleasant friendly staff. I've always been able to speak with someone in the office directly to answer questions or schedule an appointem. Never directed to an offshore call center.

Called to make an request on behalf of a physician. Worst ever telephone tree, people don't speak…read moreEnglish, would not listen to request. Would never use this practice

It's so easy to schedule an appointment here, the office is beautiful and everyone is so nice and…read morehelpful. I highly recommend this practice.

Don't be fooled! This is Amazon with all the corporate greed and lies. A fifteen-minute appt. I…read morewas told would only cost a small co-pay. Amazon/One Medical filed it so that Medicare would not pay and I had to shell out nearly 200 bucks to their direct profits. Amazon shareholder hunger should not bilk senior citizens who are forced into medical treatment. Find a genuine medical CARE alternative.

The staff at the RSC is caring and professional. I felt safe and respected at all times.read more

Long wait times to get in. No feedback for significant periods of time. Just not patient…read morefriendly Doctor seemed capable and nice. Floor nurse had disposition of Nurse Ratchet. Maybe just a bad day for everyone here

At first I didn't love it : but I recently made Dr. Williams my primary care. I had been suffering…read morefrom a long cold / sinus infection I developed bronchitis and have been so used to being prescribed tons of meds to cure diseases but Dr. Williams had a different approach. She spoke with me for a good thirty minutes which was awesome because most walk in clinics never listen to you : we spoke about how antibiotics may be making my body weak and worse - off putting at first because I was stuck in my ways : I chose to listen Took 100% of her advice - it has been two days and I feel SO MUCH BETTER - mucinex and water - with a cough syrup she prescribed - my lungs are 80% better then if i has taken antibiotics - I love her , she's great : definitely made me more optimistic :)

I called here on a weekend looking to have my cauliflower ear (relatively common issue in wrestling…read moreand other combat sports) drained. I had the following (paraphrased) conversation on the phone before driving over. Me: "I just want to make sure that you can do this before I come down. I went to a different clinic yesterday and they didn't know how to do it. Its draining a cauliflower ear." WFH: "Hold on let me check. [pause]. Its just using a syringe and draining it, right?" Me: "Yes" WFH: [pause] "Yes, we can do that." Me: "Great. Driving over now" 20 minute drive, several forms, and 1+ hours in the waiting room later, they see me. The nurse takes my temperature and checks my blood pressure. Asks me about my ear. Then says that she doesn't have experience doing the draining, so is going to check with someone else in the office. She soon comes back. Nope -- no one here knows how to do it. I describe my earlier phone conversation, but it goes no where -- sorry, no can do. We don't know who told you that on the phone. Well, OK, that was a waste of time. BUT THEN, they bill me. And my insurance. (fraud?) I end up calling their billing people who tell me to call their office... ... so I call their office (several times on different days; due to busy signals and hang-ups, I only get through on the third day I try). They tell me to call their billing "person" (who's apparently different than the company)... ...so I call this person. And leave a voicemail. And they never call back. And I'm done with dealing with them -- they can have their co-pay and this one-star review. The End. Place sucks. Would not recommend.

I had a new experience today as I visited my family in Connecticut. My sister and I booked services…read moreat this lovely wellness spa. Starting with the staff at the front desk. They made us feel welcomed and were very knowledgeable about the various services we inquired about. Velvet was so accommodating and attentive with my lymphatic compression. I will be returning to try one of her facials. Overall, I was impressed by the various treatments they offer under one umbrella. I am definitely considering a membership. I am a New Yorker and may just brave the commute!

I've been to the Westport Restore several times for multiple services and I can't recommend it…read moreenough. I love the hydra facials, it's truly amazing, the price is great, my skin looks and feels great for weeks. I get tons of compliments! I love getting the IV drips - the last one I did was the New Meyers which helps boost the immune system. I always feel better after my drips. The Cryo and sauna are great also. Overall I've only ever had positive experiences. The space is clean and well run. The manager and staff are always knowledgeable and happy to help. Can't wait to be back soon!