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    OrthoConnecticut

    3.1 (39 reviews)
    Open 8:00 am - 6:45 pm
    Updated 1 month ago

    Services - OrthoConnecticut

    Physical therapy

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    Everyone is friendly and helpful. I always feel that they have my best interest at heart in all decisions that are made.

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    Ask the Community - OrthoConnecticut

    Review Highlights - OrthoConnecticut

    I have followed up with Dr Frank every three weeks in the beginning and then monthly, and finally every three months.

    Mentioned in 3 reviews

    Read more highlights

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    ONS - Orthopaedic and Neurosurgery Specialists

    ONS - Orthopaedic and Neurosurgery Specialists

    (24 reviews)

    DR Hefner from ONS diagnose me with a 'severe hip arthritis'. He administer a cortisone shot which…read moreonly provided me with temporary relief. When I asked Dr Hefner to approve me for a handicap placard, he balked. I could not believe it. I am stumbling and limping to perform my daily chores , shopping and going to work and he had the gall to say that the reason was He did not want to perjure himself. I wasn't asking the good Dr to perjured himself. This is a permanent condition that will only get worse. Surgery is for those who can afford it, I should not be obligated or held hostage to getting the surgery. Really really unacceptable. The doctor reluctantly approved me for a temporary placard simply because I fell that day and I literally threaten him with a lawsuit . Unacceptable

    This place is insane. I was mauled by a dog and had horrific injuries. After misdiagnosing me and…read morehaving to go to the surgeon for the proper diagnosis / my gynecologist found my torn l5-s1 disc ; they now had a security data breach, and constant calls, bank scams and texts bombarding me all day. Not only are their portals insecure, they also don't care about their patients at ALL - the physical therapy department is a full blown scam. I reported them to anthem BCBS - I still am in treatment because of their neglect and abuse - they refused to work with me , and kicked me out of their practice when I asked why my insurance was denied , they just left out the part where they scammed my insurance until they couldn't scam it any more - never have I ever met a more low end receptionist who yells at people at their Wilton location. Total disregard for any patient , and if they just want to scam then be honest - .. they left me with a torn l5-s1 annular tear to my lumbar disc region; a torn bicep, torn rotator cuff, aggravated nerve damage to my pelvic region, neck stiffness, posture weakness and mental aggravation. Now I'm aggravated by the fact their portal had a leak and my phone and emails won't stop with scams! What a joke

    Domenick J Masiello, DO - Holistic Family Medicine - Dr. Dom

    Domenick J Masiello, DO - Holistic Family Medicine

    (19 reviews)

    Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

    I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

    OrthoConnecticut - orthopedists - Updated May 2026

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