I absolutely love this place it's my favorite! STAFF IS AMAZING so sweet and helpful, and also very…read moreknowledgeable on what exactly cryotherapy is. Decor and atmosphere are beautiful! Very spalike and cozy! Would definitely recommend to anyone who wants to do cryo in the new york/ Ct area!!

Yesterday I had spot treatments from Lauren for my ankle which I sprained the day before and was…read morevery swollen today I feel no pain and the swelling is almost gone will definitely go again. Thank you so much. GREAT JOB!

I had an extremely disappointing experience at Restore Hyper Wellness in Mount Kisco…read more Before my service even started, I went to the front desk and clearly explained to both the employee and the manager, Mark, that the card on file would not be able to be charged that day, but that it would be able to be charged the following day. I explained this multiple times to make sure there was no confusion, and I was repeatedly assured that it would not be a problem. After my service was completed, however, I was suddenly told that I had no choice but to pay that same day. I was then made to wait an additional 30 minutes while they dealt with the situation, unnecessarily wasting my time. What made the situation even more uncomfortable was that they contacted my mother, despite the fact that I never provided her phone number, never gave them permission to contact her, and was never asked for permission to do so. I found that extremely inappropriate and concerning. When I tried to address the situation with Mark, his attitude was incredibly rude and unprofessional. He told me, "Next time, don't come to this place if you don't have money." That is an absolutely unacceptable way to speak to a customer, especially after I had clearly communicated the situation beforehand and was told it would be fine. Unfortunately, the entire experience left a very bad impression. Between the poor communication, the unnecessary 30-minute wait, contacting someone I never authorized them to contact, and the way I was spoken to afterward, I cannot recommend this location. There are much better ways to treat customers.

Bad experience with Cancellation Policy!!! Terrible customer service!!!…read moreCant stand when people lie to my face or being rude . Never ever sign in to those membership where your credit cards on file. Million chances you going to have a terrible cancellation end. Thats what happened to me . Worst unpolite woman who have no idea how to talk professionally. Yelled and got kicked out so other clients wont hear me . Trust me soon you going to have more and more cancellations once people realize you nothing but a fraud !

Amanda is the most patient, caring person to give you a Cryo facial and I've seen results…read moreimmediately, Amanda is also wonderful about keeping the conversation going while you are in the tank. I appreciate how clean the place is from the rooms to the robes and the relaxation chairs I had been going for years but during COVID I stopped. I am soooo happy to be back and my body feels so much better.

My husband and I are new to cryotherapy and we happened to be in the building for another…read moreappointment completely unrelated to cryotherapy. We decided to stop in to their office to ask questions. We were not even acknowledged when we walked in and then were rushed out bc the receptionist told us she was preparing for a group of people. I went back in to return my paraphernalia because I had already decided I was no longer interested in working with them and when politely giving her feedback I was told that perhaps instead of stopping in, we should've called. I work in customer service and I wouldn't dare make any client feel as though they are unwanted or a nuisance. It was so rude. Never going back there again.

As a former track and field athlete I have experienced my fair share of ice baths! This is an…read moreexcellent alternative for those who are looking for a full body anti-inflammatory experience in a short amount of time. The staff did an excellent job answering all my questions and going through the whole process before hand! They tailored my first session to my individual needs by adjusting the therapy time and temperature. I would recommend this to any athlete!

From the owner: At CryoPoint, we believe that cryotherapy is one point on the wellness wheel. Our focus is to…read moreintegrate cryotherapy into your recovery plan or as part of your health & wellness regiment.

I'm currently training for my first Ironman and have experienced dozens of injuries and pains, and…read moreBody Beautiful's cryotherapy is my immediate go to whenever I need to heal as fast as possible. Andrew is an incredible guy and makes the cryo experience fun and comforting, which was especially nice during my first few times when I was getting used to it. It's also been a go to when I need to get a great nice of sleep for a big day and always leaves me feeling energized and sharp. If you're into fitness, need to recover from an injury, or want to just feel amazing you NEED to come here

I've been here a bunch of times & have had a great experience each time. I started with a deal on…read moreGroupon. But I recommend calling the place (they may have a better deal outside of Groupon). The owner, Andrew, makes you feel as comfortable as possible during the 3 minutes you're in the frigid cold temperature. Honestly, 3 minutes is nothing compared to the long lasting benefit of reduced inflammation and a great nights sleep! And it kicks in right away. I feel great every time I leave. Highly recommend!

I had a new experience today as I visited my family in Connecticut. My sister and I booked services…read moreat this lovely wellness spa. Starting with the staff at the front desk. They made us feel welcomed and were very knowledgeable about the various services we inquired about. Velvet was so accommodating and attentive with my lymphatic compression. I will be returning to try one of her facials. Overall, I was impressed by the various treatments they offer under one umbrella. I am definitely considering a membership. I am a New Yorker and may just brave the commute!

I've been to the Westport Restore several times for multiple services and I can't recommend it…read moreenough. I love the hydra facials, it's truly amazing, the price is great, my skin looks and feels great for weeks. I get tons of compliments! I love getting the IV drips - the last one I did was the New Meyers which helps boost the immune system. I always feel better after my drips. The Cryo and sauna are great also. Overall I've only ever had positive experiences. The space is clean and well run. The manager and staff are always knowledgeable and happy to help. Can't wait to be back soon!

Passed this place and decided to get some information- joined on the spot after the tour. Great…read morestaff and technology is top with state of the art equipment. Tried the cryotherapy- ufffff shit that was cold but felt great especially on my shoulder which was killing me. Will return for other sessions. My sports junkies- let's go! Come and check it out especially my first responders- great staff to make you feel at home with no judgement;) Lockers in house. By the way- is super clean!!!! That's important.

Had a great time here at iCryo today. I tried the cryotherapy and sauna, I have to say it was…read moreFREEZING in the cryotherapy room!!!! There was literally frost in the room! I suggest starting off slow at 2 minutes and working your way up. The nurses have all been super sweet! My favorite so far is the sauna though!

Came here for a sauna session. Very friendly and professional staff, and we were cheerfully…read moregreeted as we walked in. The place was nice and clean, nicely lit, and the rooms were quite private. The sauna was already hot, and although our session was only for 30 minutes, I don't think we could have stayed for much longer than that. We've been to other places for 45-minute sessions and the temp had to ramp up for about 30 minutes before I broke a sweat. A nice bonus is that it's only a short walk to a number of some good places to grab a bite afterwards. We'll definitely be back.

Cryology is very serene, calming and clean. The staff were very friendly and helpful. I booked…read morethe salt cave with a friend and before beginning we had to sign a waiver digitally. The staff were very sweet and patient in helping us do so. The salt cave was a little underwhelming however. The room itself is beautiful and tranquil and you will definitely fall asleep if you allow yourself. Salt is pumped into the air so much that you can taste it, which is kind of neat. However, after a few minutes my nose started to burn a little. Overall, I thought it was an okay experience but it felt more like a very expensive nap lol. I would return to this establishment to try other services, they are lovely.

From day one, even before my first appointment, the experience was unprofessional. There was no…read morecompassion, no respect, and no concern for the customer. Manager Bobby refused to refund my money, claiming I used the free trial. That is simply not true. I never completed or benefited from it because of the way I was treated. they want free money from me for nothing. I never ever used the facilities, and tried many times to cancel the membership. What happened to treating people like human beings? Customers deserve respect, honesty, and compassion. Instead, I was charged for a service I never wanted to use after such a terrible experience. I would not recommend iCRYO.

The red light therapy, cryo and compression therapies are great relaxation procedures. I think the…read morecryo for reducing inflammation works well. The staff was very helpful and they offer iv therapies as well but I didn't have the opportunity to use this yet .......I will be back!

Great experience and customer service was fantastic. They were able to get me in quickly when…read moretraveling to NYC and feeling under the weather.

Update: the manager reached out to me and did her best to make this right. She assured me that they…read moremet about implementing measures to ensure appointments where timed to ensure they can honor treatments. I went back, had a seamless experience. Hopeful that it won't happen again, because I do love my drips!