I LOVE my Doctor but I HATE Westmed, summit, village or whatever it's called today. I have been a PT since Norwalk Medical Group and every time they get bought out the new corporation implements changes that make PT experience worse... I used to be able to call and talk to the person sitting at the doctor's office. Why do I now have to talk to someone who barely speaks English in India to contact my doctor?! Also if you miss the office call back, they only leave the call center number. So when you call them back you have to speak to India again and then play the phone tag game. Why can't I just call my Doctors office directly for this?! Please go back to US based call centers and fix the portal so it works - its been down all day! read more