Other than the doctor - bit later on that, the service is extremely bad. When I need something…read moreurgent, they say the doctor will call back. No call backs ever. Negligence in many fonts. They changed their answering service to an outsourced firm in probably another state which is way more horrible and have no clue of the facility, doctors and operation. But the worst came when the doctor moved away to another location, and they arranged me with another provider 3 months from my requested appointment date. Two days prior, got a phone call that the new provider won't be taking new patients. Fine, left 40 Cross st, and went to the original provider who now works in another location miles away. Even worse experience because of timing/medical record-keeping issues. Now I need my medical records as I want to switch doctors. They have what's on file but the knowledge about my issues with the doctor is completely lost. If you can, avoid this place at all costs. Overall I'd give my primary doctor a four star (after seeing him for several years) - he's fine except when there's more than one problem I see him for, he's overwhelmed or annoyed. I'm ok to visit him twice for two different problems - the issue is timing, appointments etc. suck. I'd rather pay him twice in the same visit. Unfortunately, my primary doctor is not accessible to me anymore.

My fiancé and I went to the Norwalk Medical Group to take his mother to a first visit with the…read morecardiologist Aparna Srinivasan. When Dr Srinivasan walked into the room she shook my boyfriend's hand that was sitting next to me, skipped me and went across the room to greet my fiancé's mother. After talking for a while to my fiance and his mother, she finally talked to me and her question was: " How long have you been working with her?" And I repeated: working with her? Doing what exactly? My fiance jumped in and explained to her that I was his fiance. Her eye balls came out of their sockets. Then she simply said sorry. Now let us assume that I was the caretaker. Dr. Srinivasan doesn't greet caretakers of any race, or black caretakers. I saw a few patients of color there. Folks you guys need to think twice. It is clear that this ignorant has some deeply rooted issues. Either she is racist or rude or both. Be careful who you trust your health with. Obviously this physician does not understand the meaning of the Hippocratic Oath. She is far from being humble, to say the least she personifies RUDENESS. I hope that the managing entity for Norwalk Medical Group will take this into consideration and will make certain that such attitude is not tolerated in the practice and that the patients, their caretakers, and family are treated with respect during their visit to the center. D. M.

New doctor (Steven Strong) was AWESOME!!!! Very caring and understanding about what's going on in…read moremy life right now. I'm soooooooooo glad I chose him out of the practice. He's young and seems quite intelligent. I'm glad to call him my primary care doctor now. I'm in GOOD hands!!!!!!!!!! And guess what he never said I was morbidly obese. My weight when I got on the scale there was 265 lbs. At one point I was at 289 lbs. So not too bad. They also did bloodwork while I was in the office. I wasn't made to go to a lab to do it....which was another plus. All in all I'd give the doctor: ********** = a 10 star rating . If your are interested in a great doctor and you live in the Fairfield area of Connecticut he in Westport at 333 Post Road West on the second floor.

Dr Singer saved my life. He went the extra miles to uncover the severe blockages I had that would…read moreinevitably result in a heart attack or the like. Then he guided me to a good cardiologist and finally an expert surgeon, Dr Kaplon, who performed quadruple bypass graft surgery. Now nearly 6 weeks out from surgery and doing great!

Dr. Singer is an outstanding, BRILLIANT experienced physician with the rare combo of both knowledge…read morebreadth and expertise depth. He keeps extraordinarily up-to-date and has an excellent, caring "bedside" manner plus a fun sense of humor. He listen exceptionally well and explains issues understandably & in appropriate detail. He is kindly respectful of my preferences, concerns and fears. I 100% trust his care and dedication to the primum non nocere oath. His staff are also fantastic, caring, bright, kind, upbeat and helpful - Ashley, Bibi, Michelle, Patricia & Yuleny (alphabetical!). We are blessed they are in our community caring for us. I am very thankful and grateful to all of them.

Completely disorganized and is potentially dangerous to patients as they are non communicative;…read morewhich is the antithesis of the Hippocratic Oath. PATIENT BE VERY AWARE OF INCOMPETENTLY RUN, and HORRIFIC MANAGEMENT PRACTICES. They were a wonderful practice; but since Hartford Healthcare took over it is a living nightmare for their patients. Is known far and wide to avoid; as you can see from the reviews. Avoid at all costs.

Med asst "R" is mouthy. Should do her job and leave the snide remarks to a sitcom. Also mostly…read moreuninformed of proper and correct information. Don't rely on their receipt of faxes updates & status. It's the twilight zone. Who is hiring these poorly functioning employees?

Nice new location for Summit Health in Norwalk. All the same doctors and services that were…read moreavailable at the old Westmed location on Cross Street in a beautiful new office with a bright spacious waiting room, and pleasant friendly staff. I've always been able to speak with someone in the office directly to answer questions or schedule an appointem. Never directed to an offshore call center.

Called to make an request on behalf of a physician. Worst ever telephone tree, people don't speak…read moreEnglish, would not listen to request. Would never use this practice

I have been battling a sinus infection for a month and finally broke down and called IMA last night…read moreto see if I could get in before Christmas [I generally hate going to the doctor and only go as a last result]. It has been almost three years since I was there and my regular doctor is not even with the practice anymore...leaving me to take whoever had an opening. The person responsible for making appointments got me in first thing this morning and, by default, I ended up with a young doctor named Mario Pinto. Everyone there, from the folks behind the front desk to Dr. Pinto were great...pleasant, helpful, and thorough. Now that I had such a great experience, the next time I won't wait so long to go!

The group is running as a hybrid concierge medical group. If you're not part of the concierge group…read morethey will spend 10 minutes with you ! I get better service from the walk-in clinic.

Dr Charles Miner has been my primary care physician for a number of years. I thoroughly recommend…read morehim and the staff here. Excellent patient relationship from the time you arrive. Charlie is very professional, thoughtful and has an excellent network of specialists to refer you to all in the Stamford hospital system.