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    Richard A. Singer, MD

    5.0 (2 reviews)

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    2 years ago

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    Norwalk Medical Group

    Norwalk Medical Group

    1.8(12 reviews)
    1.8 mi

    Other than the doctor - bit later on that, the service is extremely bad. When I need something…read moreurgent, they say the doctor will call back. No call backs ever. Negligence in many fonts. They changed their answering service to an outsourced firm in probably another state which is way more horrible and have no clue of the facility, doctors and operation. But the worst came when the doctor moved away to another location, and they arranged me with another provider 3 months from my requested appointment date. Two days prior, got a phone call that the new provider won't be taking new patients. Fine, left 40 Cross st, and went to the original provider who now works in another location miles away. Even worse experience because of timing/medical record-keeping issues. Now I need my medical records as I want to switch doctors. They have what's on file but the knowledge about my issues with the doctor is completely lost. If you can, avoid this place at all costs. Overall I'd give my primary doctor a four star (after seeing him for several years) - he's fine except when there's more than one problem I see him for, he's overwhelmed or annoyed. I'm ok to visit him twice for two different problems - the issue is timing, appointments etc. suck. I'd rather pay him twice in the same visit. Unfortunately, my primary doctor is not accessible to me anymore.

    My fiancé and I went to the Norwalk Medical Group to take his mother to a first visit with the…read morecardiologist Aparna Srinivasan. When Dr Srinivasan walked into the room she shook my boyfriend's hand that was sitting next to me, skipped me and went across the room to greet my fiancé's mother. After talking for a while to my fiance and his mother, she finally talked to me and her question was: " How long have you been working with her?" And I repeated: working with her? Doing what exactly? My fiance jumped in and explained to her that I was his fiance. Her eye balls came out of their sockets. Then she simply said sorry. Now let us assume that I was the caretaker. Dr. Srinivasan doesn't greet caretakers of any race, or black caretakers. I saw a few patients of color there. Folks you guys need to think twice. It is clear that this ignorant has some deeply rooted issues. Either she is racist or rude or both. Be careful who you trust your health with. Obviously this physician does not understand the meaning of the Hippocratic Oath. She is far from being humble, to say the least she personifies RUDENESS. I hope that the managing entity for Norwalk Medical Group will take this into consideration and will make certain that such attitude is not tolerated in the practice and that the patients, their caretakers, and family are treated with respect during their visit to the center. D. M.

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    Richard A. Singer, MD - internalmed - Updated May 2026

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