Beautiful experience! I donated whole blood and Evelyn was amazing! She placed the needle with ease…read moreand it was painless. Just felt the pinch when it went in. I hardly have a mark on my arm. The receptionist and other staff members were very pleasant too. Go donate that blood!

I've been going there for many years. I've donated almost 50 times. Unfortunately, I had an…read moreunqualified person this time. She accidentally yanked the needle out of my left arm and it bled everywhere. She changed arms and couldn't get blood going. After she poked around a few times I asked them to stop and I left without giving blood. It was not a good experience at all, and I don't know if I will go back

I have been coming to this center for awhile but took a break until this week I had come in…read moreWednesday and my fingerstick had a low level so I had to come back, while I was there I was told I had to do a mini physical as well and read the book and watch a video. I did that but left and returned on Friday. I arrived at 9:15 to get things started, scanned in only to sit and wait (lobby was not busy) I was told at about 9:30 I had to rematch the video and read the book by the guy at the front desk. I told him i did it 2 days ago and needed to do the mini physical and finger stick he said I had to rematch the video and read the book again. I told him I wasn't told that the other day i was told I had to bring up a level and do the finger stick again and mini physical he said well you have to re-watch the video and read the book. So I did. I went and scanned in again just in case. I sat down for a few more minutes and now the lobby was full so I asked how long it would be. He said it will be awhile you just scanned in, I said I scanned in earlier he said that didnt count. It started after you watched the video and read the book. I told him he watched me sit there for over 15 minutes and didn't say a word he said well I didnt talk to my supervisor until you saw me leave the front so I didnt know what you had to do til then so no you can wait I said I dont have another 2 hours he said well you cant jump ahead so you can wait your turn. I said I have been waiting you didnt say anything til I had already been here he said well I didnt know like I said. He said so you can wait your turn. At that point I told him I wanted a supervisor and he told me no so I told him I wasn't waiting and left I called from my car and asked for a manager he said I dont have a manager. I said you just talked to one you told me. He said no I didn't I said you talked to someone, he said that was my supervisor so I said let me talk to them. He put me on hold and left me on hold. I called back he answered and didn't say a word and put me back on hold. I held 5 minutes ans called back and a randy answered I called him. After that I called 1-855-myplasma and I decided to go and schedule that night with a different location as I wont go back to the gus thomasson location I refuse to deal with the treatment I got today again and they deferred me! So I guess if you complain they defer you apparently because there is no medical reason to defer me. I was told Wednesday I would return Thursday or Friday!

Hello sir it happened again today sir and I fed my my wife four days in a row she has two biolives…read morea Gatorade and everything so this location is on Gus thomasson and Ferguson I need you to do an internal or something cuz now this is what I I am upset and I'm pissed off this second time because I went to your other ripples and because she was overweight they wouldn't let her donate so either you handle it or I'm going online and I'm going to tell the whole world about ripples and they like to discriminate against people so thank you I need you to get on this expeditiously my number is 469-952-1851 I will be expecting your phone call

Terrible place. Have a bunch of idiots who don't know what to do. If you don't know how to use a…read moreneedle please don't use one on me. This was my first time donating and my last. This girl Jessica did this and if you can't take your time and do it right you shouldn't work at a place because this left my arm so ugly and it hurt so bad the day of and my arm still isn't back to normal

Excellent staff, very professional and kind. Michael did my medical new donor exam. Lari was my…read morephlebotomist and Keisha helped when my machine malfunctioned. Great experience!

With his outgoing demeanor and authentic approach, Mr. Wideman brings energy and sincerity to every…read moredonor interaction."

This business is practicing Discriminatory procedures…read more I entered the Kedrion Plasma center, Address 8989 sut#100 Dallas,Tx 75243, on July 22, 2021 between the hours of 9:00a.m. and 11:00a.m. I provided them with two forms of I.D. and proof of residence. The KedPlasma personnel then instructed me to thoroughly review the information in a Binder with health facts and other basic deferral knowledge. In this Binder it states "A recent tattoo may affect your eligibility to donate for a period of 4 months up to 12 months, depending on the state in which the tattoo was applied. You may be eligible to donate if your tattoos are older." After reviewing the information in the binder I was instructed to watch a 20 minute video that basically reiterated the information given in the Health Binder. After the video then came a 50+ questionnaire that I accurately completed. Then came the Health screening that was given to me by an impeccably courteous staff member by the name of Aseel. After passing the Screening I met with the Physician, a very colorful woman by the name of Brandi, with a tattoo of a Caterpillar on one ear and a Butterfly on the other. As a part of the physical she had to log all of my tattoos in detail so they would be able to tell if I ever received any new tattoos in the future. Which makes complete sense because hepatitis can be received through dirty needles that could possibly come from a tattoo, but my tattoos are 8 years old and healthy. After logging the tattoos on my forearms we came to the one on my left pectoral and then Brandi the Physician stated "It is the Policy of KedPlasma to deny anyone with a gang tattoo." I am a 27 year old black male that has been denied an opportunity to donate plasma at their facility not because of my health but because my tattoo is GANG RELATED. I have donated at the CSL Plasma and Octapharma Plasma centers with these same tattoos and was not denied. What my tattoo says should not determine the value of the person that who is donating. This is the clearest practice of discrimination I have ever endured and I deeply believe that "Justice will not be served until those who are unaffected are as outraged as those who are." -Benjamin Franklin

Much cleaner than a couple of other donation centers I have used that were run by other companies…read more Friendly staff. No long lines, no ridiculous wait times for getting in to make a donation. Only thing I can think of that needs attention is that the center staff needs to be paying more attention to how people are wearing their masks. At my donation yesterday I watched a donor come in with their mask under their chin, both mouth and nose exposed. They just stood there waiting to be called to make their donation. When they were called the person who leads people to where they will lie down to make their donation was completely oblivious to the guys mouth and nose being totally exposed and brought him into the area where we were already donating. On my visit prior to that, while I donated, I noted six donors wearing their masks below their nose that I could see from my vantage point. There may have been others. When a staff member came to check on my progress I mentioned it, she went around telling them to pull their masks up over their nose. I know the staff works hard all day managing all the donations as they occur but we shouldn't have to point out the obvious.

I'm not sure what's going on at this GRIFOLS-Biomat location but the customer service has gone…read moresouth suddenly. I'm not new to this group and I can confirm there's been a shift in the past few months. The management is micro managing the employees and they have become robotic, inefficient and RUDE. From the front staff to management something's gone south! Management walks around like they are Gods making smirky reprimands to staff right in front of clients. That's me. I'm the client and I'm about 10 seconds from walking away and never returning. In addition to the negative environment I've experienced, I recently noticed staff/phlebotomist's with 1-1.5 inch fake nails. This is just gross. I don't want someone who wipes their butt with fake nails that could easily break the protective gloves exposing my blood stream to the disgusting crap hiding under their fake nails. How is this even allowed? Studies show that human nails are an incubator for germs and viruses. Add the fakes that trap more and you have a breeding ground for bacteria. You people need to rethink your management choices and heads need to roll. You are overwhelming your staff while the management are basically worthless and not only NOT contributing to the basic flow of business but are a huge detriment. DO BETTER!

I love coming to this donation center the staff is friendly courteous and fast…read more The payout is great I love having a couple extra bucks in my pocket and donating feels great thank you Octapharma...come and donate guys it's fun easy and the payouts are great thanks

Almost would give 5! Please is older and run down a little…read morebit but the staff is on top of their stuff! They may not be the friendliest (not all of them) but they do this all day long 7 days a week so I get how enthusiasm is not at the top list of priorities. They want to get people in and out and that's exactly what they do. I'm a new donor to this place but I notice lots of people are regulars here and know the staff by their names so that says something. I love that they don't require appointments and are open 7 days a week to fit people's schedules. I recommend giving this place a try!

I was honestly really nervous to come here because I saw so many awful reviews, but I'm so glad I…read moregave this location a chance! The facility is very clean, and the staff has been incredibly friendly, attentive, and helpful every time I've been there. Everyone has made me feel comfortable and taken care of throughout the whole process. They've genuinely gone above and beyond what I expected based on the reviews I read. I know people are more likely to leave a review when they have a bad experience, so I wanted to share a positive one because this location deserves it! I've had a great experience here and would definitely recommend giving them a chance. The first time is definitely a lengthy process since the location is so busy and is first come first serve but after that I'm in an out within the hour

I've been going to the location in Mesquite for several months, never once have I had an issue with…read moreanything. It is a busy location. All employees have been super nice! Location is clean. Employees are always watching people on the machines, & anytime I've seen someone have an issue they are quick to take care of it.

The staff was so nice & made me feel very comfortable. They Provided waters to stay hydrated,…read morechecked my arm to make sure no pain and I was there just a little over an hour. I highly recommend and will be going back the next time I need to donate.

I really do not understand these low stars. The lady who runs this blood bank is one of the nicest…read morepeople I have met in Dallas and makes a point to get to know everyone who walks in the door. you can tell the staff all respect her and love working there. I have been donating blood at Gaston Carter now for nearly 4 years and love going there. The staff are always happy to see me and ai love catching up with what's new with them or meeting new memebers who are being trained. They make it not only a pleasant experience but they have always been highly professional great at seriously no pain sticks and I feel like they want me there. Thank you for being amazing consistently! you all work so well together and I can tell you really enjoy your careers

It's Women's History Month! So I'm excited to write a review about a beloved woman-owned biz. It's…read morebeen a couple of years since I worked with NDDA to assist me with our first born daughter born in 2021. Melissa at NDDA was incredible from start to finish. When I originally called to ask some general questions about what exactly a doula does, she was kind, patient, and so freaking educated about the process of childbirth. We were offered a tour of Baylor hospital (virtual due to COVID), newborn classes, and tons of educational resources after booking with NDDA. What stood out to me most was the fact that the all female team there just made you feel like you were so seen, every step of the way. As a Black woman, childbirth can be an extremely scary experience, just look up the statistics of mistreatment in the healthcare space for minorities. Melissa and team advocated for my husband and I. We felt taken care of every step of the way. Thank you NDDA!

I've worked with North Dallas Doula Associates for both of my pregnancies. Specifically for my post…read morepartum care with getting placenta encapsulation. My primary reason too for picking this place was the fact they offer a beautiful placenta art print. I wanted to honor my placenta because it's such an incredible and powerful organ, and I'm obsessed with the art prints. They're both framed and are hanging up in my daughters' room. I've worked with Meredith L. and Madison Prez for the placenta encapsulation. They were both very easy to contact and responded promptly over text. I worked with Madison most recently, and she picked up the placenta and quickly processed it and delivered it to my home. I got placenta pills, a tincture, the keepsake cord, and the art print. I love the packaging and branding too- very alice in wonderland. I highly recommend this service and would work with Madison again. The art print she made was stunning!

2 stars because the staff was mostly friendly and it was very clean. But really minus those two…read morethings I'd be giving a 1 star. The website gives you minimal information so you go in not knowing what to expect. They move you from waiting area to waiting area where you sit for 30-45 mins. No one explains what you're waiting for or what's coming next. The technology they have you take a test one is so slow and unresponsive half the time. This was a really miserable experience. I wish they just gave you more info upfront so at least you know the misery to expect lol. Sighhh

The "nurse" on duty is an idiot. She doesnt listen to the PT. I repeated what i told her to the…read morephlebotomist and she said "oh really?" I JUST TOLD YOU!!! SMH Ive never met a nurse that couldnt check a vein either Definitely questioning the credentials. BTW ive been in the medical field for over 20 yrs. I know what im talking about.