[[HIGHLIGHT]]Always friendly and clean shop.[[ENDHIGHLIGHT]] Thuy and Jennifer take self care to the next level no matter your budget. read more

Crystal Nails and Spa - Love my Easter set Thuy has been so great!! I show her the designs and she does a perfect job. - Nail Salons Near Me - Houston, Texas

I asked for a full set with tips.... This is what I paid $72 with tip for. I already had one fixed today Monday and now another has popped off. These are press on nails using a gel to attach. 10/10 Do Not recommend! read more

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[[HIGHLIGHT]]Excellent customer service![[ENDHIGHLIGHT]] Top tier nail service! Chi is the best!!!! I've been coming here for years! read more

Crystal Nails and Spa - Nail Salons Near Me - Houston, Texas

I've been a loyal customer for a while and usually see Tracy, but this last visit was so upsetting I left in tears. I brought a simple inspiration photo and clearly explained what I wanted, but she ignored my requests, got frustrated when I asked for small corrections, and the final result looked nothing like the picture. My nails were uneven, crooked, and poorly shaped. The next day, I went to another salon to have them fixed, and even that nail tech said the work was poorly done and understood exactly why I was so disappointed. It's really sad because I've trusted this salon for a long time, but after this experience, I won't be back. read more

I've been a loyal customer for a while and usually see Tracy, but this last visit was so upsetting I left in tears. I brought a simple inspiration photo and clearly explained what I wanted, but she ignored my requests, got frustrated when I asked for small corrections, and the final result looked nothing like the picture. My nails were uneven, crooked, and poorly shaped. The next day, I went to another salon to have them fixed, and even that nail tech said the work was poorly done and understood exactly why I was so disappointed. It's really sad because I've trusted this salon for a long time, but after this experience, I won't be back. read more

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I had an amazing experience at Crystals Nails! My techs, Lee and Tina, were both fast, professional, and did an incredible job. My nails have never looked better I'll definitely be coming back! read more

the service was amazing i loved my nails. [[HIGHLIGHT]]everyone is so friendly and make sure you are well attended[[ENDHIGHLIGHT]]

The service is great ,my girl Kim does an amazing job on my nails.[[HIGHLIGHT]]you're always greeted with a smile[[ENDHIGHLIGHT]]

Dont know how to do nails, they look like shit and [[HIGHLIGHT]]no one spoke english literally so bad[[ENDHIGHLIGHT]]

Ask for the lady #6 she's very sweet, talented and professional. You won't be disappointed . Oh and she sings beautiful :) this nail salon has amazing energy. Everyone is very welcoming read more

Crystal Nails and Spa - Ask for the lady #6 . She's amazing ! She also sings beautiful. So professional. So talented. - Nail Salons Near Me - Houston, Texas

Chose a 43.00 Pedicure Package and received a FAST PEDI AND NO MESSAGE. [[HIGHLIGHT]]I've been coming here for years. Now they're trying so hard to rush the Pedicure just to get to the new customer![[ENDHIGHLIGHT]] Also their chair equipment they sat me in was broken ! All together very disappointed! Looking for a new nail place. read more

I usually come to the this location a lot and they've done pretty good the past few times I've been here but it seems that no matter how much I tell them to not make my toenails short they use alternatives to do it. If I tell them not to use a nail clipper, they use the file to file them down short! It took a while to grow out my toe nails all for them to just be short once again, i clearly don't want my nails short but they just don't care and continue to do it their own way. Gotta wait at least 2 weeks now again to grow them out, UPDAT: It's 09-08 and I'll be posting another review. So I guess it's just depends on the nail tech you get cause the lady that did my feet today was so gentle, and understanding she had no attitude and was very careful. However, this is my last time getting my nails done here. I will come back for my pedicure just for that one lady. read more

Went to the nail salon as a birthday treat to myself after not having my nails and toes done in almost a year (thanks Covid for that). At the time of the visit my pedi and mani felt great. BUT Unfortunately I had to ask for NEW buffers and files to be used on my mani and pedi.... also asked for gloves to be worn while getting my mani. Now down to the worst part ... it's been 8 days and my gel is literally coming off. read more

Crystal Nails and Spa - Gel mani - Nail Salons Near Me - Houston, Texas

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I have been a customer for over 12 years. I love these hard working ladies. My nails always look good. I'm very conservative and do not like anything over the top, they know it and never bug me about extra designs, etc. I have had them do brows, facials and massages. I am always pleased. My manicures and nails last for about 3 weeks before I need fills. About five years ago, my husband started going with me to have clean up manicures and especially pedicures. They always accommodate us by giving us their private room. He has very dry skin on his hands and feet, so they treat him very gently. He doesn't come as frequently as I do but enjoys it a lot. The shop and the equipment is always sterile and clean. Even in the tight economic times, I consider this my best splurge. read more

The worst customer service i've received at a nail salon. They don't take into consideration their customer's time and take people who come in after them before you. Not only 1, but 3! They are very rude and turn around and ignore you when you tell them they are not doing something right. Don't go here! read more

So, the first time I went here it was good service, but today It was disappointing. 1st the nail Tech was on her phone the whole time I was getting my nails done I felt so unimportant. I was supposed to feel pampered but I wasn't then the worst part is my nails look horrible!!! Never again! read more

Crystal Nails and Spa - Horrible - Nail Salons Near Me - Houston, Texas

Thank you Lilly !! She does a wonderful job! Very attentive and takes her time ! I have been coming here for years!! And always love the atmosphere. read more

I'm a regular here! this is one of the cutest manicures I've gotten here. I did clear solar powder and then blue glitter shellac on top. I also highly recommend the $40 or $60 facials here. The hot stone massage was very relaxing and the whole 1-hour experience was very affordable! read more

Crystal Nails and Spa - Nail Salons Near Me - Houston, Texas

Very nice place! The staff is friendly and professional! I leave this place very satisfied every time! The environment is welcoming and they give good customer service! I can't wait to go back soon! read more

I've gone here for several years and I have always had a good experience!!! The facials are AWESOME, Hannah does my facials and nails! She is fantastic!!! Cindy does my pedicures and she is great!!!! I highly recommend! read more

It was my first time this nail shop, i asked for glitter ombré and Amy was really rough with removing my previous nail color. I told her multiple times it hurt and she refused to soak my nails. I asked for coffin shape and she told me she wasn't able to do it. She did a horrible job and charged me $44. I returned to the nail shop three days later in hopes of someone else fixing the shape and ombré mess. I sat at station #6 and she did change the color and shape but still charged me $28. When she was done I had to request for her to put some oil on my cuticles and she told me that they didn't have any. I'm disappointed and will not return here. read more

I'm never disappointed with Lily's work at Crystal Nails!! I had a surprise meeting and was in desperate need of a refill. I showed up at 7:15 and Lily unlocked the doors to let me in. Instead of what everyone would do, which is rush through the service she took her time and I didn't get out of there till 9 pm and I absolutely love my nails!! I don't know of any other nail shop that will open their doors to you after closing hours! This place doesn't over charge you either...Spa pedicures that include paraffin wax are only $25. I finally found a nail shop that not only does great quality work at an affordable price, but has superior customer service!! read more

Crystal Nails and Spa - Nail Salons Near Me - Houston, Texas

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Worse full set ever ZERO STARS! So rude and very unprofessional. No care or concern for the customer. She just wanted to move on as soon as I sat in the chair. I was very honest told her I don't like the shape and size before she started putting powder on the next hand. I asked her to remove them she refused kept on going so I paid for a full set that's so ugly. read more

Thank You Sue and the other lady who did my pedicure. Both really friendly and ask if I was ok and check nail. First time and I had a good experience. read more

I've been looking for over a year now...and I'm so happy! I finally got a pedicure I'm in love with! I will admit I was not thinking they would come out as beautiful as they are but Tina won my buisness.. can't wait till next time...thank you! read more

Went a few weeks ago for eyelash extensions and a pedicure! The pedicure was fine but the nail tech went a little too deep with the cuticle cutting that there was some pain. It was fine in the end though. On the other hand, the eyelash extensions were BEAUTIFUL! I got the temporary lashes and they were done by Lily. They were supposed to last about 2-3 weeks but they lasted almost a full 4! I was 3 weeks in and still had people asking me where I got my lashes done. The best part is, they were only $30! I really recommend coming here for lash extensions. Nail stuff is decent but lashes are great. read more

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Usually get my eyebrows waxed here but decided on a pedicure! Before sitting down, I was asked if I would like anything to drink and I answered water, but I guess she forgot.... The lady who did my nails didnt have a name tag or anything so I am unsure who did it. Anyways, I speak vietnamese and they were not speaking respectfully towards /about me and my sister. They didnt know I can understand... My water was lukewarm, close to cold but because my feet only soaked for a minute before she took it out, I did not correct it. I am used to going to salons that always ask me if the water is okay. Anyways, I felt like she half-assed my nails. Compared to the many other salons I have been to, I feel like she was rushing through! My cuticles still look gross. The "massage" lasted 2 minutes top. It just felt like she was rubbing my legs softly.... As far as the nails, I mean, it looks amateur and as if I had done it at home (which, mind you, I paint nails horribly). My sister had a french tip pedicure and the tech asked her how she liked the tip, and we had to reiterate that she liked it thin a couple of times because she kept repeating "oh, thick?" and then in vietnamese she goes "i hate doing it thin." Seriously????? I will not be getting my eyebrows done here anymore because of this poor experience. 1/5! I dont understand why is it busy here when service sucks and so does the techs. read more

I received the worst pedicure ever, the tech evidently didn't know what she was doing. I was in the chair for an hour and half as she was trying to fix her work. I been coming here since 2015 and always get the same thing, but I will not be returning. I rather pay more money at another salon for good work. read more

Cheaper than most salons, you get what you pay for. Would not recommend unless your actual nails are uglier than what you'll end up with.

I would give this no stars if I could. I'm beyond angry! Took my daughter to get her nails removed and ripped off the nail instead of soaking in acetone first. They ripped off the first and only nail along with an eight of the tip of her actual nail too. Trying to be quick to make a fast buck and injuring people. read more

Crystal Nails and Spa - Ripped of my daughters finger nail when removing her nails. Improper procedure to do so. I'm livid!!! - Nail Salons Near Me - Houston, Texas

This place is absolutely unprofessional, rude, and do not care about their customers. I went in for a manicure and sat down for an hour patiently waiting for someone to assist me. Someone came by three times to ask what color and i kept telling her but no one would come. Eventually I got up and left and that's when they finally cared and asked me again what color. I kept walking away and said no thank you. One of the workers even followed me outside. I was over it by then. Will never come back again. Wouldn't recommend it at all. read more

I've been coming here for years. Last time I came the lady doing my nails had trouble understanding what I wanted done. She started doing my nails and I kept asking her if the color was gonna turn pink because it looked white, she immediately took her mask off and raised her voice and said you keep telling me you're confusing me. As if i know what the turnout product will be! I ignored it and let her finish. I came back the next day the manager immediately spots me and asks me why I'm back. I go ahead and tell her I wasn't happy with the color. I don't mind repaying and she responds with, well why would you let her finish if you don't like it? Well first of all how it starts and how it finishes are two completely different colors! She offers to help, I refuse to sit in her chair. Her being the manager is all over the place. She's up and down doesn't pay full attention to her clients and does a messy job. If you're coming for a pedi you should be fine, the pedi ladies are wonderful, but not for a nail tech! read more

I went on a Monday afternoon to get a set and two days later two broke off so I called and they said come back in and I went to get them fixed but they charged me ten bucks to fix them and then three days later three more had broken off and I called to get a refund and they told me they wouldn't do that and that I just need to come back in to get them fixed again but why would I pay another 20 to get them fixed after paying 70 already? read more

This experience was terrible I was there from 2:30 and did not leave until 5:45. The customer service was trash the lady told me she can do a certain set of nails and she did. It DID NOT meet the expectations. They promote false advertising. There was a nail there I wanted and she gave me the complete opposite.When I told her I did not like them she this is not what I asked for she caught an attitude. She had me sitting there for 45 mins while she took other customers. I continuously asked for help but no one helped me until I started getting livid. This nail shop is not what I recommend anyone to go to. Please save your coins read more

Crystal Nails and Spa - Nail Salons Near Me - Houston, Texas

This place really disappointed me today. I was loyal to this place for about 4 weeks and today I got someone who had never attended me before. I had shellac previously on my nails & instead of soaking it off she took the machine to my nail at a very high speed & starting cutting up all my cuticles. Not only did she cut my fingers she ate all my nail beds up! After two fingers in I asked for another woman who could do my nails, they must've been speaking about me because she rushed my entire manicure & left my cuticles so dry, she had & attitude and made it very clear that this was "my fault." Today they lost my loyalty & I will not be returning! Do yourself a favor and head on over to the next nearest nail salon! read more

Crystal Nails and Spa - Nail Salons Near Me - Houston, Texas

Do not come here! I used to come here all the time. The service has definitely went down. I got my nails done on a Thursday and one broke the following Tuesday. I go back in to get it fixed because it hasn't been a week and she tells me it's going to be $4.. For what?! Your poor quality of work?! Normally it wouldn't cost anything if you came back within a week. I will not be coming back, they are rude and does not care about customer service. read more

I have been coming here for a few years, and suddenly stopped due to the staff making demands on what services I should get, and kept mentioning the cost of an additional two dollars, or five dollars. After that experience I left the saloon feeling guilty over the money spent, because it wasn't what I was looking for. Years later out of pure desperation I returned. Nothing has changed. My daughter (9 years old) wanted polish, they suggested chelac, then powder dip, and powder nails. At this point my daughter didn't feel comfortable, and it not only made me irate I was uncomfortable. read more

I just left there, I walked in and told them that I needed a pedicure and sat there for 15 minutes, they told me it was a wait. Someone just walked in and they sat her down and no one left, bad service will not go there again. Thank you for no service read more

This was my first time visiting this salon and I won't be back. I got shellac manicure, pedicure and eye brow wax. They only thing I was satisfied with was my eye brow wax. I felt like I could have done a better job on my mani and pedi than they did. read more

This was my first visit. I like the look of the salon. But, the service is questionable and I didn't get what I wanted. I won't be returning. I wanted a refill and she (Thao) just gave me a clear gel as a refill. She argued with me; wanting to give me a whole new full set. I didn't need a full set and stood my ground on a refill. Then, I get the gel and no white tip powder. She was very short and rude to me after that. As for the pedicure from Tina; she did a great job there. The complaints there is that she was distracted and didn't concentrate solely on me. The massage was laughable. And, she was very, very pushy about nail art. I don't like nail art and if I have to say no more than 5 times - that's an issue. The next pet peeve I is that I made it very clear that I wanted them (the mani and pedi) done separately - not together as you don't get to enjoy a pedicure if your having someone deal with your hands the whole time. My final complaint; I was NEVER offered a drink - even after asking several times. POOR CUSTOMER SERVICE!!!!!! read more