1. Crystal Makeup Studio

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Santa Ana, CA

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Crystal Makeup Studio

4.3 (3 reviews)
Closed • 10:00 am - 7:00 pm

Services - Crystal Makeup Studio

Makeovers

Makeup application

Manicure

Crystal Makeup Studio Photos

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Planet Beauty

Planet Beauty

3.9(63 reviews)
1.9 mi
•$$

I come to this location a once maybe every 2 or 3 months for my Jane Iredale foundation powder. I…read morelove Jane Iredale products and this place is the only business that carries her products other than her online store. Usually this place has good guest service, but on a rare occasion, maybe you get an associate that is overwhelmed and kinda gives you a little problem. I wont name names as I have had good service from her in the past but this time around, I showed her a coupon promotion (on my phone) that also gives me a free OPI nail polish. She gave me the coupon but said I had to mention that I wanted the OPI nail polish. Usually, they just give me the promotion complete with free product but for some reason she said I should let her know. I still managed to get my nail polish as I did show her the email I received. Again, she usually gives me good service but this time around (maybe she was having an overwhelming day/maybe she was just didn't realize it included the polish/maybe I didn't look up to par as I was without make up and you'd be surprised as to how many businesses give you crappy service if you don't look the part)...who knows but it was one out of many visits I have had here that I wont consider it anything but a fault day. I will still frequent this location as it is near my job.

As others have stated, the staff is extremely condescending, rude and nasty. Someone needs to teach…read morethem manners. I can't believe they're still acting the same way after years, and I can't even believe the place is still open. They stood around the register, laughing and giggling, and when I asked them for help, they acted like I was interrupting them. And then one of them called me "honey." By the way, this is the second time I've had this experience at this place. So it is not an isolated incident, and the last time was years ago. Great Response from Danielle ... as you can clearly see they are doing absolutely nothing to try to remedy their customer service issue.

Photos
Planet Beauty - Planet Beauty on March 22, 2014 by David Dorris, using Too Faced Cosmetics

Planet Beauty on March 22, 2014 by David Dorris, using Too Faced Cosmetics

Planet Beauty - My counter full of stuff

My counter full of stuff

Planet Beauty - Cheat sheets, rockkkkkk

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Cheat sheets, rockkkkkk

Crystal Makeup Studio - makeupartists - Updated October 2026

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