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    Crunch On Snacks

    5.0 (1 review)
    Open 10:00 am - 6:00 pm

    Order Crunch On Snacks Takeout or Delivery

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    1 year ago

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    Country Butcher Shop & Deli

    Country Butcher Shop & Deli

    4.2(54 reviews)
    3.1 mi
    $$

    I was calling around a few days before New Year's, looking for a fresh turkey. Country Butcher was…read morethe only place that had one. Grabbed a 15 lb turkey for our family dinner. Shop is clean and nice, guy working behind the counter was a gentleman. Turkey was absolutely delicious, didn't need anything other than salt and some time in the oven! Everyone loved it!

    I don't usually write reviews like this, but what happened today deserves to be called out…read more I placed an order for 40 pounds of chicken leg quarters for a family Easter gathering--something that requires planning, coordination, and trust. Yesterday, I even called ahead to confirm hours and made it clear I would be picking up my order today. When I arrived, I was met with complete incompetence. My order was scribbled on a yellow Post-it note--already a red flag--and they had written the wrong date (Monday the 7th). Because of their mistake, they had sold out of chicken and had nothing to give me. No backup plan. No accountability. Nothing. So now, on a major holiday weekend, I'm left scrambling to replace 40 pounds of meat for my family. It gets worse. After leaving, I called and spoke with the owner. I expected at least a basic apology or some attempt to make things right. Instead, I got smug indifference. No ownership, no urgency, no concern. His "solution"? Offer me whole chickens cut into quarters at nearly THREE TIMES the price. That's not a solution--that's taking advantage of your own mistake. When I asked how something like this even happens, his response was essentially: "Well, I guess they wrote it down wrong." That was it. No apology. No effort to fix it. Just a shrug wrapped in arrogance. This wasn't a minor inconvenience--this was a complete failure in customer service, communication, and basic professionalism. If you're trusting this business with an important order, don't. They've shown exactly how little they value their customers when it actually matters. I won't be back.

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    Country Butcher Shop & Deli
    Country Butcher Shop & Deli
    Country Butcher Shop & Deli - Country Butcher Shop & Deli in the Virginia Beach Farmer's Market

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    Country Butcher Shop & Deli in the Virginia Beach Farmer's Market

    Crunch On Snacks - gourmet - Updated May 2026

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