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Crumpys Hot Wings Downtown

3.5 (32 reviews)
Open • 10:30 am - 10:00 pm

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Honey hot with lemon pepper sprinkles
Christin W.

My go to anytime I'm craving wings! Great customer service and never too long of a wait.

Dominique W.

They do require customers to wear a mask, but the building is so small and they had way to many people in the building waiting on their food. These were some of the worse wings I've ever had. They failed to seasoned the wings. If tasted like chicken with absolutely no season just floured and fried. I asked for seasoned wings and it didn't have flavor at all. I included a picture of the "seasoned" wings I got. The fries were bland and soggy. I wasted $12 for nothing. I wouldn't go back or recommend this place. Edit: turns out I have Covid and loss my sense of taste and smell. I will give them another try in a few weeks or so. However, I requested seasoned wings and they barely put in of the action seasoned flavor on the wings. Take a look at the photos.

Mohogany G.

Ordered a 20 piece wing (10 lemon pepper, 5 honey hot, and 5 season) was originally quoted a 30 minute wait time. Because I know how wing spots can be, I gave them an extra 20 minutes. Upon arrival my order STILL wasn't ready. The cashier/manager asked me to give them 15 more minutes...15 minutes pass still no food and asking for another 5 minutes. I did not receive my order until close to 7:30 when it was placed at 6:11. Upon getting my food, the dry wings have little to no seasonings on them so I request more. Immediately there was a noticeable change in their attitude (it declined). My family and I make it back home, and When my mother opens the foil she immediately states that the grease smells old and burned. I chunk it up to possibly having half of the wings fried hard. We continue to eat and i notice a spoiled smell coming from a few of my wings. So I stop eating. Everything seems fine until close to mid night. Myself, my mother, and my grandmother are all darting for the restrooms. Projectile vomiting and explosive diarrhea. (Which by the way is still happening at 6:28 pm.) At several points the remains of chicken, fries, and corn nuggets are coming from both ends simultaneously. Around 8am we head to the little clinic where we are ALL diagnosed with food poisoning. And are instructed to stay hydrated. I then wait u til the store opens and give them a call (12:15) requesting to speak with the manager is the owner. The cashier informs me that the Manager will not be in until 3 or 4. I ask her to take my number and request a return call. Minutes later (12:23) the cashier calls back asking the purpose of me wanting to speak with the manager. I provide her with full details and she says she'll have her call me as soon as she gets in. Moments later (12:34 ) I receive an incoming call from Ms.Timica (store manager) w quoting about my experience. After giving her the full details she states that she's never heard anything about food poisoning and basically tries to dismiss my claim. She then asked how did I know we had food poisoning and I inform her that we had ALL seen the doctor. She asked what the symptoms were and I then described them again and told her she could also Google more information about food poisoning. The conversation continues and she states that always changes her grease at least twice a week. She then asks what I would like for her to do. Whether that be a full refund, replaced order, new order, etc. I tell her that we will no longer be visiting their establishment and that I would like a refund. Ms. Tunica then says as soon as she gets to the store she would give me a call to process my refund. I say ok. Mind you throughout this conversation I'm running back and forth to the restroom. 5:27 arrives and I haven't heard back from anyone so I give them a call. They fumble through their questions about us having food poisoning and making statements such as "I've never heard of anything like this". Moments pass and she claims to not see my name, phone number, or card information in their system and asks me to give them a call back at 6 because they were extremely busy. She also says that I can just come up there and get it. I explain to her, again, that do you food poisoning from their establishment I can not leave the house. She responds with "because of diarrhea " so, I say yes, and vomiting. We end the phone call and I give them a few minutes past 6 since they were "so" busy. I call 6 times starting at 6:14 and to no surprise the answering service continues to pick up. I then call Ms.Timica back on the number she called me from earlier, and guess what?! She says the store closed at 6 and no one's there, and that i can come when I feel better to get a refund. So I politely tell her that she asked me to call her at 6 because they were super busy. At no point did she disclose that they would be closed at 6. You're kidding me right? No remorse, no apology, just excuse after excuses. So now here I am...6:49 still running back and forth to the restroom along with my mother and grandmother as a result of food poisoning. No refund, no remorse, no nothing. Please reconsider supporting this establishment until they do better. I've uploaded pictures for supporting evidence. (I've also numbered them in case they get out of order)

Front of the restaurant.
tom h.

Best wings in Memphis. Not the nicest establishment but you don't go for the ambiance but rather the food. 11/10 wings.

Wing flavors
Paige M.

This Crumpy's is awesome! Their wings are delicious, and they have a ton of flavors to choose from. (I'm a creature of habit and typically get their chicken tenders with seasoned fries.). It's on Dunlap, across the street and a little down from St. Jude. The owners are great, and once (when I was waiting on my order) they even threw in a free cheeseburger when I asked how they were there. I'm not gonna lie... I ate that as well, and it was great! There are a lot of wing places around town, but this is quickly becoming one of my favorites. It does get super busy at lunch though, so either don't be in a rush or call ahead.

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5 years ago

Happy Birthday Sheka Triplett, enjoy your day. Thanks for always taking care of me.

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6 years ago

Racist, terrible service. Waited over an hour. Worst "Crumpy's" in Memphis. Might as well be a Chings.

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7 years ago

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7 years ago

Crumpy's is the place for wings! I've only been in memphis for three weeks and have been back several times and will be back for sure.

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Review Highlights - Crumpys Hot Wings Downtown

“Crumpy's is one of the original hot wing joints in Memphis, and they have the best sauces.”

Mentioned in 7 reviews

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Crumpys Hot Wings Downtown - chicken_wings - Updated November 2026

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