I finally got a chance to try this place after it was talked about so much and highly suggested by a group of friends. So, to start, the parking is not great and they do not have a drive thru (which I am ok with). Walking in there was not much directions or clear signs on where to place your order and the employees did not try to help at all. Once I placed my order the process was pretty smooth. I order the bacon cheeseburger. It was made fresh along with the fries. The burger had a good amount of American-style cheese and crispy applewood smoked bacon. Choose as many toppings as you want. I had tomatoes, pickles, lettuce, and mayo. The buns were toasted. The burger was delicious. I hear a lot about the price, but I must say it was worth it. The fries are plentiful! I mean it's like they give you a whole bag to yourself and I ain't complaining..lol! The store itself is not a place I would want to sit and it. It wasn't clean and the staff are not friendly. I found a clean little corner and sat and ate, but it isn't a place I would choose to frequent. Cool spot. Good food! read more

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"Great!" I was told. So we went. Burgers: okay. Fries: cold. Price: lunatic. Service: pedestrian, slow, disinterested. Ambiance: on this particular day, less meticulously kept than you'd expect one of the allegedly better burger joints to be. Poor signage--it was less than clear where to order, where to pick up. We saw no reason to return. read more

I finally did it! I am so happy ! The best hamburger joint on Union Ave, by far the best fast food restaurant on Union Ave. Period! Hands down! A bit pricey, but well worth the bucks. The hamburger was real meat, I could tell because the meat crumbled when bitten, not unnecessarily, but at the appropriate time which alerted me to know that we were eating real meat. Another rarity on Union Avenue. When I desire a real hamburger, I do know where to go. The burger was very filling, and the fries were incredibly fresh, filling and delicious. read more

I love Five Guys and this location was great! Although I do wish they had given me more Cajun fries. I ordered a regular (medium) and normally they give you a scoop and cupful but I only had the cup and a few at the bottom of the bag. They also didn't put Cajun on my fries and I am glad I checked before I left. I asked for a side and added the seasoning myself. The burger was yummy as always and I love all the toppings you can get at no extra charge. With everything going on right now they were efficient in taking your order and bringing your food out to you. I highly recommended Five Guys for your next burger craving. read more

I claim another local burger chain (that shall remain nameless) as my favorite burger spot. I'll have to say Five Guys did not top them, but I thoroughly enjoyed my burger [with 8 toppings], fries and drink. As a midtown resident it does my heart good to see that dilapidated/ugly title loan store replaced with this modern/ hip restaurant. They made the most out of that little plot of land. The store is pretty spacious but the parking spaces are limited. The Overton Square Parking Garage going up behind the store will help ease parking woes when it's completed. Random thought: For some reason this place reminds me of Johnny Rockets [Redux!]?!? I 'get' the schtick of hollaring/barking orders and "4 at the door" as 5G character, and I'm not a prude but after dining in for thirty minutes or so it can become annoying - though not enough to sway me from returning....and I was alone, so had I been with company I probably wouldn't have noticed it as much. The burger (the "main attraction") was pretty good, but I most enjoyed the fries. A small is akin to an XXL order! Nothing beats fresh cut and fresh-fried-fries. They have potato sacks stacked in random spots around the restauratnt to seemingly remind you the potatoes are fresh (or maybe there's no room in the back?) and they also have a sign that tells you from where they were grown. The nerd in me thought the coolest thing about the whole place was the space age coke machine and watching clueless patrons trying to operate it. read more

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Here is another example of doing one thing and doing it well. I speak of the food here in this particular part of the review (more on why three stars later). It is simple! Do one thing and do it well! I love places like this! The burgers here are fabulous. They are cooked to order and served up hot and fresh. All toppings are free and can be added to any burger. I do wish they would cook it medium for me though. Even though they are well done they still have a bunch of flavor and are very juicy. The fries are homemade and are very good. They list the farm that they came from that day on the wall. Be careful what size you order because they give you a ridiculous amount of them. A little is more than one person can eat, regular is for like three and a large will feed all of a small island in the Caribbean. Now, three stars come from the crappy employees that are rampant in this particular store. Terrible Terrible Terrible Almost every time I go here, I am astonished on how they employ so many absolutely awful customer service people. Most of the time they make zero eye contact and never even speak until they are spoken to. I kid you not, one time I was standing at a register on the left and the girl walked by me, never looked at me or spoke, and went to the register around the corner and just stood there looking out into the store. I was so blown away I actually laughed in her face. She was about 15 months pregnant with tattoos all over face and neck and the worst attitude ever. You can imagine the look I received when I laughed in her face and asked her if she was sure she was supposed to be here. Ridiculous! Hire better or fail!!!! read more

Five Guys - Burgers Near Me - Memphis, Tennessee

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This restaurant's hamburger and potetos are really smashing！！！！！But, unfortunately PEANUTS aren't providing now for Covid19........ read more

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to the dude that cooked my dog to perfection on 4/21/20. I came in right before you closed. (my apologies). That dog was the best I've had in literally two decades! I'll never go anywhere else for it. I asked him to make it his way and he did not disappoint! Thanks again! read more

I couldn't believe my eyes when I opened my bag and saw my fries. This has never happened to us and we buy there all the time read more

Five Guys - a person holding a bowl of food - Burgers Near Me - Memphis, Tennessee

I had the pleasure of eating at Five Guys this afternoon. They are normally very pleasant in my previous experience but today was different. The crew was exceptional! They were encouraging each other, laughing, greeting people as they walked through the door, saying have a great day when they left. Even doing the wave, when it temporarily slowed down. You could hear thank you and your welcome, when talks were completed. Manners do matter I loved seeing the smiles and hearing consistent laughter. It was refreshing! Other places should follow this crew's their model! read more

Nothing like being turned away prior to closing time. Only order was for a single burger. Big middle finger to you.

Super good! Great service and the food was actually exceptional for five guys, awesome amount of fries...and this was after seeing a not so great review...so I felt obligated to share our experience. read more

I'm a pretty healthy eater who prides himself on taking his vitamins, drinking loads of H2O and getting my workout on BUT there comes a time where you have to just throw caution to the wind!! * Run On Sentence Alert* I passed this place time and time again and decided to stop to see why people were standing in long lines to get these burgers and what not. It's a simple staple - Burger, Fries, Drinks, Shakes yada yada etc. The decor is simple and RED. If you like any other color?! You out of luck but it's ok! The burgers are cooked as you wait and the fries are dropped in that grease that really isn't good for you but taste soooo good. Anyhow - I ordered the basic burger and fries and got a nice ice cold drink of H2O. I know I know I could have gotten a coke but a brotha gotta live healthy right!?? read more

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Never get bigger than a Small fry. They fill the bag. Five guys does a reasonable facsimile of In N Out but will never replace my true burger love. read more

Five Guys - It's not In N Out, but it'll do. - Burgers Near Me - Memphis, Tennessee

Nasty burger ever and too high my burger taste like fish with mushrooms and it was cold never again for me on Ridgeway

Over priced and the Cajun fries aren't anything special. I feel like I could have went to Dixie queen paid a fourth of the price and my fries would have at least tasted good. read more

They have GREAT SERVICE here! The manager name is Chris and he works just as hard as his employees! He convinced me to try the veggie burger so "here goes nothing" read more

Five Guys - Menu at the top - Burgers Near Me - Memphis, Tennessee

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I ordered cheeseburgers and fries for 2 online. I like the fact they give many options for toppings for the burgers. The burgers were very good and juicy and flavorful. One of the best ones I have had in a while. The fries are good too, a bit pricey but it was like they dumped an entire large order of fries in the bag along with the cups of fries that were ordered. So we had plenty of those. My only knock on the Union location is the parking. You have to park way in the back of the restaurant, or park next door. read more

Little bacon cheeseburger plus grilled$raw onions.mustard.a1.grilledjalapenochilipeps=TaStYbUrGeR Love this place give it a shot similar to inout cali style read more

The staff that work here are always very friendly when I come to this location. Everyone always has a great attitude and are personable. I will always come to this location just the customer service is so great. read more

I'm new to Five Guys, so even though it's a chain, I'm gonna be rebellious and review it anyway. First of all, the location is great if you're in midtown and not feeling Huey's. The service was quick and the burger was yummy. I ordered the little cheeseburger and a little cajun fry; both fresh and filling. Don't let the "little" thing discourage you. I'm scared to know how big the large burger is. The best part about Five Guys is the service. The servers yell out your orders and just listening to them is downright entertaining. I was served with a smile. What's better than that? It's worth a trip if you're wanting a quick bite! read more

I LOVE FIVE GUYS. I live on Union, so I'm so glad that they finally opened one up and I don't have to make the trek all the way down to Poplar for the closest Five Guys. What's special about THIS location in particular is that they have **LITTLE FRIES** (cup size, not fry size). The smallest denomination cup size you can usually So get it if you're like me and you can never finish your fries! And you feel bad wasting them. You can't go wrong with Five Guys. BEST BURGERS East of In-N-Out territory. GO! read more

$15 for one hamburger, fries and drink seems a little high. The fries were very good & the quantity was equal to more than two large McDonalds orders. I love peanuts, so I like that they are complimentary. They have one of those *coke machines that serves over 300 different types of *cokes. *(drink machine with a wide variety of soft drinks) The burgers were as good as Wendys, but not really worth nine bucks. See my tips that show how this place can be somewhere where you would want to eat there more than once read more

Always enjoy the occasional Five Guys experience, and today was no different. Staff was courteous and friendly, and my to-go order was prepared quickly. Today I ventured towards their bacon & cheese hotdog, and let me tell you, it was perhaps the best hot dog I've enjoyed in decades! I combined American cheese, thick smoked bacon, sauteed shrooms, mustard, pickles and grilled onions on a beef dog that was simply sublime. Who'da thunk it would be so tasty?! :) read more

Imagine my excitement when I found that one of my favorite burger chains was coming to Memphis just down the street from where I live! woohoo I love this chain in general for the following reasons: 1. Free peanuts while you wait 2. Customizable burgers!! Extra tomatoes? sure! Grilled onions and regular onions? ok! Btw, little burger = 1 patty; regular burger = 2 patties 3. Delicious cajun fries!!! Um total shock and jealousy that people are full from the small fries - I always need to get large haha 4. Sometimes I just order online and by the time I drive there, my order is already ready for pick up Enjoy!!!! read more

Absolute disaster, waited over 40 minutes for my order while I watched over 7 uber drivers come in and pick up to go orders. When I asked the employees I was at first ignored then told to go orders take priority. Terrible that customers in the store are put to the back of the line. Store was dirty, trash on the floors and tables. read more

I was so excited when they came to Memphis and then even more excited that they came walking distance to my apartment. The burgers and fries have never let me down and I love the peanuts while I wait. The only thing that sucks is there is no drive thru but I'm not sure if any FIVE GUYS have a drive thru. I wish they did though. Oh and that soda machine is awesome. read more

Seems this place is hit or miss. As we ordered our food the employee never told us they were out of lettuce. It didn't matter to me because I had a burger. My friend in the other hand ordered a BLT. Where we got our food he had a BT. After bringing it to their attention, they offed to put mustard on it for him??? I went up and asked for the manager and informed him I was unhappy. The employee who waited on us tried to tell the manager he told us about the lettuce. Well the manager replaced the BT with whatever he wanted. I will return but will always check my food before I leave! read more

As documented elsewhere, I'm a big Five Guys fan, so I was happy to see this location going in just up the street from me. We stopped by for dinner tonight, and the food was excellent, as always, and I was impressed to see two people on cleaning duty, keeping the restaurant tidy despite the crowd. The cashier was definitely new -- he somehow added an extra burger onto our order, which he refunded back immediately, but that message somehow didn't get to the kitchen, so we ended up with an extra burger. However, the employee at the next table (who appeared to be on break), asked us twice if everything was ok and if we had enough fries. That's an impressive level of service and initiative, especially here in Midtown! The parking situation is definitely a problem, with only about 8 spaces in the back. I'm sure many others will join us in parking next door at Burger King and walking over. Also, though there is a front door off of Union, the door in the back, from the parking lot, leads into the waiting area where food is delivered, making it a little awkward to walk all the way around to the cash register. However, growing pains aside, I think this is a great new Midtown spot! read more

My favorite last minute no-hassle burger fast food joint. Always get the little bacon burger with regular Cajun fries and a drink. The Cajun fries are the bomb, and they fill your whole bag with them. Great location. read more

Food is good enough if costly, but the service is slower than Stephen Hawkins doing the hundred yard dash.

Great burgers and fries! Coke freestyle with lots of choices for drinks. Hamburgers are grilled fresh and come with your choice of toppings. Fries are hand cut from fresh potatoes. read more

Five Guys - Burgers Near Me - Memphis, Tennessee

Nothing is wrong with this place. The employees are really nice to me and the food is not good, IT'S GREAT! You should go to this Five Guys the customer service is a 5 stars! I'll be coming back here soon! read more

Not a fan of the fries but their burgers are realllllly good, especially for "fast food."

I love Huey's, so let me just say that now. We eat it all the time. But sometimes, these burgers are simply all I crave. The atmosphere is really interesting. The restaurant is always really clean, and there are peanuts and potatoes stacked up in the middle of the restaurant. The person taking your order can be heard yelling how many patties, which gives it a kind of old school vibe. Everything is very fresh, and the burgers are HUGE. Do not be deceived by the term 'little burger.' There is nothing little about it. My favorite thing about this place is the futuristic coke machines. Every drink flavor and mix you could ever imagine comes out of these big machines with a touch screen. Service can be a little slow, but that's fine with me because I know what I'm getting is fresh. read more

First time going to 5guys and I was not impressed. I'd just like to state that I'm a vegetarian. But I went here with some coworkers for lunch and the only thing I could order off the menu was either a veggie sandwich or a grilled cheese. So I went with the grilled cheese & when I got it it was two bottom halves of a hamburger bun with some not so melted cheese on it. Was not worth the $4.50 I paid for it. I also tried the Cajun fries and they good. Way too much grease for my liking tho. Just wish this place would offer a salad on their menu. read more

The food is always good and always consistent. The convenience is unbeatable. Whenever I'm staying late and school and studying, I just put in an online order for exactly when I want to eat and then pick it up and I can be back to school in under 10 mins. read more

This particular Five Guys is not my favorite. The staff took quite awhile to greet and take my order. They did not adhere to proper health standards nor their own procedures for cooking the burgers or the fries. The freestyle machine was out of syrup. At least the bathroom and dining area were clean. read more

Food is good. Fries are more than you can eat. It takes a little longer to get your food because it's fresh. The only problem with this location is lack of parking. I ended up having to park in a lot a block away. That sucks when it's raining. read more

The minute I walked in I was acknowledged. The manager was behind the counter helping and motivating his employees. I love when I see management stepping up and working with the crew rather than just nagging or bossing. My food was right and delicious as always. I'll definitely be back! read more