Took my friend visiting from out of town to Firehouse subs. I had a hook and ladder. The sandwich was very good. Service was pleasant as well. I was a little disappointed that I didn't get a pickle when ordering a medium sub. Also missing the hot sauces, I always would use the mango habanero one on the hook and ladder and it was delicious. read more

I clearly, again, put no cheese and what did your uneducated workers do that obviously cannot read..... they put fn cheese on my order. Three times! F this place and their idiot workers I'll never eat here again! $15 for yall to F up my order. 3 separate times!!! Do Not Go Here only illiterates work here! read more

Everything was made exactly as requested. Since it is part of a chain, it has the same firehouse theming with a little touch of the town it's in. Cafeteria/ deli seating. We typically get hook and ladder or the engineer. Their deli mustard is my favorite! Their cherry limeade is delicious too! They are also famously known for their hot sauce selection. read more

Firehouse Subs - Engineer no tomato - Sandwiches Near Me - Collierville, Tennessee

Enjoyed sandwiches that we have gotten there. My husband and I have gone twice and the service was quick, order correct and liked the choices of bread. Good Sandwiches Tricia M. read more

Not bad. Steamer is pretty good tasting and unique mix of meat vs other places. But...looked like 1/2 the meat vs subway, Jimmy John's and others. I know it is prob a standard amount for all stores but for $14 combo. Probably won't go here again for a long time. read more

Went to the Collierville Firehouse Subs (8/24/25)to get my wife's birthday sandwich, was not greeted upon entering the store. There were the six customers in line. My wife asks a question about the new sandwich's advertised. The lady behind the register did not know the ingredients in the sandwiches, so she asked another employee about the sandwiches. The employee said she did not know and that they did not have any coleslaw, end of discussion. The lady asked if we were paying cash or with a card, and we said with a credit card. She said the credit card reader was not working. Five other people left the store without purchasing anything. The employees never smiled and were not very friendly. They appeared to be bothered by our presents, not a good business situation. We will not be going back to Firehouse again. There are plenty of other sub sandwich stores in our town. Will not recommend Firehouse to our friends. read more

This is the slowest service that I have ever experienced. I placed an online order at approximately 1:20 with a pick up time of 1:55. My order was not ready for pick up until 2:15. Most of the patrons inside of the business expressed displeasure with the timeliness of their orders also. Upon entry to the business, I was not acknowledged at all. This is not the service that I would expect from any establishment. read more

Went in for lunch. I had the Cajun grilled chicken sandwich. The sandwich was really good. It was quite messy though. Once I organized the contents of the sandwich, I ate a very tasty meal. The restaurant is incredibly smoky inside. I would not want to sit in there and then go back to work. The workers were very nice and courteous, talkative and engaging. I will frequent for a good sandwich. read more

Firehouse Subs - Cajun Chicken sandwich - Sandwiches Near Me - Collierville, Tennessee

The subs are good but it takes a long time for them to prepare the subs. A good selection on the menu.

Had placed order on line to be ready at noon I was outside and thought I would wait inside for order. Girl asked if she could help and told her I'm early for an order at noon and really didn't want it before them. One of workers came up to me at 11:40 and asked if could take early as they had already dropped in steamers. Told him what I told earlier to worker and really didn't want before requested time. 11:45 same gentleman came up with order and said his boss said if it's ready give it to customer as we're not remaking order. Manager didn't have the nerve to tell me face to face. Last time ever order at this location as they don't take customers request to heart. read more

The Italian Sub here is the best ever anywhere and you can't convince me otherwise. I love to get the large on white but my wife keeps insisting we eat healthy so I'll tolerate the wheat bun instead. Love it here. They're fast, the drinks are yummy, and I always feel satisfied. This is a meal best eaten immediately as the leftovers aren't that great the next day (we tried it only once). read more

This Firehouse is pretty terrible. No "Welcome to Firehouse!" I asked for two of the same sandwich, got two different sandwiches. Shame on me for not checking before I left. This is a month after my wife went up there 30 minutes before closing and was met with locked doors and employees that couldn't care less. read more

I love love love love looooooove the Italian here. I admit I have tried a few other things before I joined Yelp so I cannot remember what they were but I did not find them to be as appealing. But the Italian is always good. I try to get mine on whole wheat without mustard (and gotta have that pickle!) I literally devour that thing. It tastes wonderful from the moment you start until the moment you finish. I am super impressed with the flavor as well as the drink machine. It literally has a ton of main choices, most of which have alternative options when you select them. I didn't even know they made Raspberry Coke! And this machine lets you even get Diet Caffeine Free Raspberry Coke (an option I saw and was surprised by). It's cool. The Cherry Limeade with extra lime juice squeezed in (they have limes) is my fav. I am still bummed that the subs taste terrible reheated (so leftovers is a nogo) and the subs are rather expensive so I'm disinclined to waste money experimenting. but they've recently come out with some smaller sandwiches. Some are the same as the larger ones while others are new creations altogether. I wouldn't mind trying those... assuming I can pull myself away from the Italian! PS Don't waste your money on the brownies- they aren't a dessert place for a reason! Favorites: - Cherry Limeade - Italian (wheat, no mustard) - Lays Kettle Cooked Jalapeno Cheddar Chips Nah: - Brownies - Meatball Sub - Steak and Cheese sub (Mom liked) read more

Firehouse Subs - Sandwiches Near Me - Collierville, Tennessee

Turkey bacon ranch... Sallimsayin. Easy 5 star but they keep forgetting my pickle. Absolute tears. 4 stars:( read more

Firehouse Subs - Turkey Bacon Ranch - Sandwiches Near Me - Collierville, Tennessee

We got a catered lunch at work from here but the order got messed up and no veggie for me, so instead I removed the ham and ate a cheese plus salad sandwich, which I was really happy overall. However the honey baked ham was really sweet (according to my co-worker, who I gave the meat too). Their bread tasted fresh, good slice of cheese and decent amount of meat, so everyone was happy. The cookies were pretty good too. The one thing stopping it from being a 5-star was the cherry lemonade drink option - urgh! This was too sweet and syrupy for my taste. Note: #207 of Yelp 100 challenge for 2016 read more

Firehouse Subs - Delivery @ work - Sandwiches Near Me - Collierville, Tennessee

No one was wearing a apron. The person cutting bread also used knife to cut the boxes and then when I told the manager he didn't even care. I work at a firehouse subs and this place was not up to standard read more

Here's the 411 for a sandwich 911. Hey Collierville, we finally got a Firehouse! First day in business today, June 25. The Mykleboys and I checked it out on training day, yesterday. I had the #1 no 'mater. The boys had a turkey-bacon-ranch and a cheese steak. All reviews thumbs-up. Firehouse is conveniently located on the main drag next to the AT&T store. read more

If you haven't been to Firehouse, don't walk, run. As soon as you walk into Firehouse Subs you're greeting with some kind hellos and a delicious smell! You easily order at the counter and can customize whatever sandwich, salad, or sides you want. My personal favorite is a turkey & cheese with "less bread" (thinned out bread), but I've never regretted ordering anything from here! They also have a Coca-Cola Freestyle machine which includes an array of soft drinks, sports drinks, and juices. No other sandwich shop beats the fresh taste (and smell) of Firehouse Subs!!!! read more

I love love this place. They are always so busy but have such fast service! They have a variety of sandwiches and you can even create your own! I love that they have salads and sides since not many sandwich places like this do. Cheap prices! read more

The district manager has great customer service and got our to go order made to perfection!

Stopped in today before a soccer tournament and had a great lunch. Our subs were very good and cookies hit the spot. I made a stupid move and left without my purse and was blessed that a worker kept it safe until I returned. read more

The service here is terrible. I placed an order online and received something completely different than what I ordered. When I called to talk to someone about it, I was told it was my fault since I did not place my order right online. My email confirmation says exactly what i wanted, but that is not what I got. I ordered an Italian with no ham or tomatoes, add mayo and spicy mustard. The sandwich I got was just mayo and turkey. My other sandwich was a cheddar brisket as it comes. There was no cheddar on it. It was just brisket and bread. I can't believe that with the high reviews this place has, that I received such poor customer service. read more

I have been going here fo a long time and have never gotten my order messed up but the last couple of times Ive gone here I noticed a staff change and ever since then I have not gotten my order right read more

First time trying firehouse subs. It was the most I've ever spent for a sandwich but it was worth it. I ordered the cheese and steak with wheat bread. If you love mushroom make sure to add them. Great service and staff. read more

In the pecking order of subs and deli restaurants, I'm not sure what places beat Firehouse, but I know they are better than Subway and Quiznos, and I would take them over McAlister's Deli, as well. Why my family likes going there: They have the 100s of options Coke Machine. The combo option is chips or cookie or a brownie. The firestation atmosphere & fireman's hat. They like the food. I like it for the New York Steamer. As of this writing, they have Kids Eat Free on Saturday night, and I believe on Sunday night as well. That, of course, is another reason why I'm a fan. read more

Very very slow service. Everyone there seemed to not know what was going on or how to make the food. No greeting when anyone walked in the door and poor safety measures behind the counter. I think every person who works there or manages needs a lot of training. 0/10 would not recommend this place. read more

You can not go wrong here when getting a sub sandwich. The staff are super friendly and welcoming! I've gone here many times and have had no issues. I'd much rather go here than any Subway! read more

Firehouse Subs - I can't wait for my food! - Sandwiches Near Me - Collierville, Tennessee

Come on guys! Pay attention! It's not that hard when the customer says they don't want pickles read more

Firehouse Subs - Sandwiches Near Me - Collierville, Tennessee

Normally I like firehouse, but today I got a sandwich with more mayo than I've ever seen on it. The philly had so little cheese and so much mayo that I had to throw it away because all I tasted was mayo. Waited way too long to be that disappointed. read more

After having a not-so-good meal at Firehouse Subs in Wolfchase area a few years ago I had not been back. The guys at work have tried to get me to go to the Collierville location several times. Today I broke down and went and was pleasantly surprised. They kept telling me to get the Italian but I opted for one of the sandwiches on the less than 500 calorie board. FYI--not the place to go if you are closely counting calories. My sandwich and chips were a total of 630 calories. I only allow myself 1200-1300 a day. The Italian meal the guys had 1500 calories. Calories aside, the sandwich was really good. Will definitely go back. Thanks to my guys at work for talking me into going! read more

I used to go here at least once a week with my family, but the last few times the manager that works at night (a slightly heavyset stocky guy) has been extremely rude. He screams and is just very unfriendly. Last time I was in there with my family and a few friends he was yelling at the rest of the staff when we came in and gave me a dirty look. We walked out, walked to Tropical Smoothie Cafe next store, and will never come back. His attitude was just very unwelcoming and I feel like I cannot trust him, as I am worried that he will spit in my food. read more

Try the Club on a Sub or the Hook and Ladder here. Very flavorful bites and good for what you receive. We order to-go here a few times. Rarely bad, but it doesn't need to be that soggy. They have a Coke freestyle here. read more

Hot steak and cheese is tasty with all the fixing and they have a cool Coke machine with so many choices. Get the add ons and eat it there so you can enjoy the steaming hot philly before it gets soggy. read more

Excellent friendly service, well prepared and delicious sandwich. I had the New York Steamer and my wife had the Hook and Ladder. Both were perfect. Will be back to this location again and again. read more

This is a great local sub shop! The sandwiches are amazing and the staff is so friendly. One of my favorite things is the drink foundation you can mix up to 100 soda flavors its awesome and there is nothing else in town like it!! read more

The best sub food place to eat at food always good and I love there different sauces you can choose from

If I could give zero stars I would. This is overpriced cold cuts with poor service from employees that don't care. I literally had two of the role their eyes at my family asking questions. Won't be back. read more

I love the sandwiches. But recently I've gotten a cookie instead of chips (twice). And they obviously don't sell many of these as it tasted exactly like the plastic it was wrapped in! Need to make less cookies at once if they you don't sell that many and maybe throw away after the 2nd day??? Not sure, but plastic tasting chocolate chip cookies aren't that great read more

There isn't much to say about Firehouse Subs, every location I go to is consistently good, this one was no different. Their sandwiches are made fresh to order, so they are warm but your bread is not soggy. read more

The brisket sub is very good for chain restaurant brisket.