I always have a pleasant experience at this Eastgate Firehouse Subs. They offer vegetarian subs which is a plus for me. I enjoy their Veggie subs. The customer service is solid. I went during their lunch rush. The wait time was not too bad. Prices are reasonable. I do feel that since all workers were needed on the prep line during the rush so some minor details were missed. I wished that people who dine in would clean after themselves. If you do not want to clean your table at least throw your own thrash away. read more

Firehouse Subs - Veggie - Sandwiches Near Me - Memphis, Tennessee

Firehouse never disappoints me. Outside of a messy hot sauce bar and a couple of dirty tables at every Firehouse I've been to, I absolutely love their food. I finally got to try their mac n cheese and being the mac n cheese snob that I am, I was pleasantly surprised. While it's not my favorite fast-casual mac n cheese it certainly had a nice cheese pull, and was creamy and fresh. I would order again. Their fries are really good too. Subway, Jersey Mikes, who? Firehouse is way better. read more

Firehouse Subs - Extra Cheesy Mac n Cheese - Sandwiches Near Me - Memphis, Tennessee

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We gow Turkey and hum！！ It was big and tasty！！！ Good subs, but not healthy..,...、、、、、、 read more

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It really sucks that I live near this location but have to drive all the way to the Germantown location to get my sandwiches made correctly. After giving this location a 3rd try today, I give up. I'm only giving 2 stars for the friendly service every time. The first time I went, my Philly cheesesteak was good. So I was excited to keep coming, since it is so close. But the 2nd time I went, the meat was too chunky & dry and the peppers & onions were hardly cut up. They were so chunky I couldn't finish the sandwich. So today, I sent my husband for a hook and ladder for me. Well I'll be damned if they left the cheese off my sandwich. The best part IS the monterrey jack cheese. Super pissed. And money down the drain. It may not seem like a big deal, but I can't eat a sandwich without cheese. Just please be consistent and make the sandwiches like descriptions online... read more

The sandwiches are delicious but it seems everytime I come here, its kinda unkept. Atleast one staff member should be on clean up duty, wiping down tables, sweeping floors, cleaning windows and door,cleaning drink arean mopping floors. I'm too scared to go into the restroom, if it's unclean I would walk out and never return. read more

Firehouse Subs - Using my birthday coupon for a free sandwich!!!! I'm so glad, I'm over having the flu.. I've missed out on sum good eats while sick - Sandwiches Near Me - Memphis, Tennessee

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Always very unprofessional whenever I come in. Employees are more worried about each other than the customers.

the most inconsistent firehouse i've been to. today my sandwich was cold, and they gave me the most absurd amount of mayonnaise i've ever seen. i can heat up my food, but there is so much mayonnaise it's almost funny. this picture is after i wiped all the excess from the outside of the sandwhich... yeah, the OUTSIDE of the sandwich. who eats this much mayo, man? sometimes they nail it, but sometimes it's just insane that they would give that to someone. read more

Firehouse Subs - sandwich - Sandwiches Near Me - Memphis, Tennessee

Always have great service when I visit. They give you a warm welcome to Firehouse greeting read more

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Gave em another chance today. Ordered a large roast beef on white, no onion, no mayo and add black olives. Online order to be picked up at 1:05. Got there. Sandwich waiting. Get home and I got a roast beef on wheat fully dressed with mayo, onions and no black olives. I guess nothing much has changed and am very disappointed. read more

I came in and half the workers on there phone and when I got my sandwich it was covered with bbq sauce like seriously... and then while I was eating there place don't feel clean dirty tables and employees using inappropriate language the whole time I was their just terrible won't be coming back need to get rid of those employees read more

firehouse subs on east gate has a promoton that starts at 6pm. just when 6pm starts the promotion , their website and app orders are both offline suddenly. when i tried ordering at 5:30 pm today,there were no isssues with neither platform. but, since i wanted to take advantage of their 5o% promotion i waited and now i am furious of the scam. this is fraud and false advertisement. i will put this location on blast on several platforms. i called and the phone goes to a answering service after 2nd ring. read more

I might be SLIGHTLY biased for Firehouse Subs since they are from my 2nd hometown of Jacksonville, FL and their headquarters is right down the road from where I grew up. BUT, as far as steamed subs go, there is none better that I've tried. Their portions are generous and their sandwiches are the best. My go-to order is the New York Steamer which has pastrami and corned beef. This location in particular is very fast and friendly. You can't go wrong here and they'll have you saying, "Sub-who?!?" Order the Drew combo: Large NY Steamer with chopped pickle, mayo and Italian dressing with Mrs. Vickie's jalapeño chips. You're welcome. read more

Firehouse Subs - That little extra zip for your sandwich! Hardly any heat but the flavor is great! - Sandwiches Near Me - Memphis, Tennessee

SINGLE. We've eaten at this particular store many times. I love the engineer sub partly because I happen to be an engineer and it's a little corny. However, it always tastes really good. Today, instead of the chips, I decided to go with a side order of the 5-cheese mac-n-cheese. It was TERRIBLE. The cheese wasn't like any I've tasted, and rather than complement the food, the parmesan bread crumbs seemed to make it worse. I guess I will have to go back to the chips for a side item. The store is clean and the service is usually quick and polite. read more

Was looking around for something to eat and I happen upon Firehouse Subs. Firehouse Subs is a sandwich shop specializing in hot american sandwiches. Upon walking in have to say I was impressed. The place was nice and clean with lots of firefighter memorabilia all over the place but done in a nice fashion without being obnoxious about it. Their menu is fairly simple and offer about 10 specialty sandwiches and about another 10 regular sandwiches. All of their sandwiches have some sort of firefighter related name such the Hook and Ladder or the Engine Company. Sandwiches here are big. You can either get a "medium" which is 8 or a Large which is 12. Pricing here is either $5.25 for a medium or $7.25 for a large. They do offer other items such as soups and salads. Place was busy but I manage to walk up to the counter and place my order. I ended up getting an Engineer which is a Smoked Turkey Breast with Swiss and Mushrooms. The girl taking my order did have an attitude. Was put off by it and looked around and noticed a lot of horse play going around at this location that the people were more interested in just messing around than making sandwiches even thought the place was busy. I probably waited about 10 minutes to get my sandwich to go which IMO seemed a bit to long to get a sandwich. Several employees where sitting around and only seemed like 1 or 2 people working when they must have had a staff of about 8 just BSing. I got my sandwich headed off to my hotel and dug in. I have to admit, it was a damn good sandwich. Even for the medium there was plenty of turkey on it along with a nice topping of swiss, mushrooms, and everything else. The wheat bread was nice and soft and tasted like it was freshly baked. As to ratings, I'm torn here, it was a really good sandwich and I can see why this place is gets busy and people wait for one, but they wait for a sandwich at the expense of having someone with an attitude take your order, witnessing horseplay going on with the employees while people are waiting for the food, and lets be honest here, 10 minutes to wait for a sandwich when you have a staff of about 8 there, is just way to long especially when they are not doing anything. So overall food gets 4 stars the service here gets 2 stars, so in the end Firehouse gets 3 star rating and if you can catch the staff on a good day, well worth looking into. read more

I often work out in this area, and love stopping in over at Firehouse subs. Awesome subs and huge selection of hot sauces. Service is generally pretty quick, even during the busy lunch hour. This is probably one of my favorite shops for hot subs. On top of a delicious assortment of subs, they have a wide array of hot sauces, including the Captain Sorensons sauce which is unique to their stores and can be purchased from them as well. I usually keep a bottle of it in the refrigerator at home. The sauce is not especially spicy but has a great flavor to it. This location does get busy at lunch, and can sometimes take a little while to get your food, but the wait usually isn't that bad. If your sitting in to eat, they will take your name and bring your sandwich out to you. I've never waited more than 10 minutes, which is acceptable to me as these are hot sandwiches, not cold subs. read more

As far as the sandwiches go I recommend trying a hot or specialty sandwich. My favorite is the smokehouse beef and cheddar brisket. I have also had the hook and ladder and the firehouse meatball and both are excellent! I will say the steak and cheese sandwich is average The Decor is Fun, with lots or red and a mural of firefighters fighting a fire painted on the wall. Also they have a large collection of various different hot sauces available for you to try. The service has been friendly when I have been there and has been relatively quick even with a line of people. Expect to pay about $10 a person for the sandwich and combo. Firehouse Subs is growing to be one of my favorite sandwich shops. It can be a little more pricey than others but I believe you get what you pay for here. read more

I love Firehouse but evidently I've been spoiled by the Collierville location because this location sux! My wife asked that she not receive a pickle because she can't stand pickles, pickle juice, pickle anything. We repeated this three times when we placed the order. I ordered the New York Steamer without mayo. My wife received a pickle in all it's glory! I received the Steamer with no mayo but also no mustard, no dressing, just meat and cheese. We were not greeted like we are at the Collierville location and this place was filthy. This entire staff needs to go through training at the Collierville location because they do it right. For a $20 lunch for two people you should do it right. I won't be back here EVER! read more

Ordered online. It was ready no waiting and delicious! It was a large Italian and loaded with meat. Man was it good. Thanks.

I visited this place for the first time yesterday. I did so because it was my birthday & they advertise a free sub with your ID. Unfortunately, they changed their policy, so I opted to do the online sign-up(thank goodness I had my phone!), which fetched me a coupon immediately. I paid for chips, a drink, & 2 oatmeal raisin cookies. Everything was EXCELLENT. It was by far the BEST sub I've ever had. I couldn't finish it. I shared it with my son. I will go there again. Don't pass up this place in Eastgate Shopping Center. If not for the technical stuff, I'd given then 5 stars. read more

Firehouse subs is super yummy. I'm actually on my way there now to grab a warm and delicious sandwich. They are efficient and delicious. The best way to be! read more

This place is delicious! Try their #10 beef brisket! You will slap yo mama! The BBQ sauce is heaven! The customer service was pleasant as well! A blonde young lady that was cleaning the front opened the door for me as I left and each employee, although busy, greeted me with a smile. I'll be back for sure. read more

I love the food there!!! They put all the other sub shops to shame!! I go at least once a week..

Good food, but tried to buy a homeless man a sandwich and the manager refused. Very disappointed in management and lack of humanity.

I frequent this location, coming here about once a week for lunch as it is close to my workplace. Service is almost always very good, and the food is always of high quality. I like the portion sizes, I feel like they are fair for the price. Lately, though, I've encountered a few cashiers who are unfamiliar with how to use the sub reward program. Basically, you use your phone number each time you come in, and after so many purchases, you earn a free sub or salad. Some of the cashiers seem stumped when I ask to redeem my free sub, but the manager is almost always visible at the store and is happy to assist. read more

I've eaten there twice now and every other sub shop pales in comparison! The first time I got the meatball sub and I thought I had died and gone to heaven. The second time I went, I ordered the turkey bacon ranch. I couldn't stop raving about it even as I was eating it. They have really good bread and high quality ingredients. The shop is clean and the service is fast and friendly.I'm not a hot sauce fan but for those that a this is definitely a place to try- they must 50 or so kinds lined up for their customers to use- all in order of hotness. read more