I've been on a cookie RAVE lately, and have been on the search for the BEST cookies in town. Crumbl…read moreon Ward Pkwy is definitely UP there on the list. Their choco chip cookie is the perfect mix of crumbly and moist, and I'm craving it ALL over again even though we just had it a couple days ago. Be sure to sign up for their royalty program! You get a free cookie on your bday!

Crumbl is great! I started off getting a birthday cookie for FREE when you add your birthdate on…read morethe Crumbl app. Then I would get certain cookies like Benson Boone's Moonbeam Ice Cream Cookie. Go to one of the kiosks to order. Don't forget to add your cell number to earn FREE reward crumbs for every purchase. Then they let you see your order before closing the box & handing it to you.

service was great and the cookies were so yummy too. great experience! can't wait to come backread more

Walked in the other day to three workers laughing and talking. When they turned toward me no one…read moregreeted me. They just looked at me. I think one of the young women could see the expression on my face and she rolled her eyes to another staff member. I know customer service is a lost art, but do better.

The cookies are always fresh and delicious. Friendly and helpful staff. Easy app to pre-orderread more

Tried and was recommended by friends to come try for birthday:…read more Food: 1/5 Was unable to try due to unwelcoming behavior of workers. I however have tried their cookies from a party of a friend. Atmosphere: 1/5 Free parking. I went after my Pilates at Pilates of KC at 8am on a Friday. I think I waited to make sure they are open. I had asked about the birthday cookie/reward, which was not even explained to me. I kind of regretted that I even walked in because I didn't feel welcome at all. Service: 1/5 Only heard a "well, happy birthday" and it sounded like a sarcastic comment with an interpretation of "you thought you'd get one cookie, well not here." I was displeased because I always like supporting and if I was not getting a free for my birthday, she could have still offered me something else so I can start a set of order of perhaps a dozen or half of cookies. I wonder if they have a biased against those people who only come for birthday rewards. If they didn't like that, they should surely not advertise it everywhere as if they are easy to get. Matcha: N/A

Quick and friendly staff always turn out cookies that look as advertised and the girls are so kind…read moreto my 10 year old daughter. This great experience keeps us coming back!

Ordered a set of the minis. They look just like the pictures online. They got my cookies pretty…read morefast. The stores smelled so good and the staff were friendly.

I love the variety and stable baked goods offered. We stopped in for my mom's birthday freebie and…read moreI end up leaving with a 3pack: snickerdoodle skillet cookie, chocolate strawberry cheesecake and peanut butter crisp cookie with butter finger atop! Why did I think I was not going to buy something. It's laughable. Every one of those fresh cookies has been devoured this weekend! So chewy, flavor spot on, simply delicious! I really loved the snickerdoodle cinnamon mousse on top.. creamy and delicious! I'm not a fan of cookies in cream crust for the cheesecake but the ganache and cheesecake were way more prominent so I still like it. And the cookie baker that helped us was so informative and patient.

The workers were very rude there were 3 girls working the closing shift on 6/22/26. They tried to…read moregive me a Dubai cup worth $12 and it was basically empty and when I asked for a little more chocolate she said no and rolled her eyes. We also heard them talking about as we walked out.

Service here is very fast and very friendly!…read more The shop was absolutely immaculate, shining and sparkly at every corner. Confirmed that their cookies still taste delicious 3-4 days after buying them. I need to stop hiding treats from my kids and then forgetting where I left them! Thankfully this time, no harm done.

My wife's boss had a half dozen of the small cookies delivered to our house on a weeknight…read more Uber Eats was the delivery company. Sadly, some reviewers don't understand that they are not connected to Crumbl. I'm reviewing Crumbl and not Uber Eats who was slow and late. The cookies were very nice! Tasty and good. It would be super if they could include a little card that identifies each cookie like chocolatiers do. That would be helpful. Some of them we don't know. But enjoyed all of them. A nice treat.

Can cookies REALLY be THIS good?!…read more My mind (and tastebuds) were completely BLOWN away by just how moist and flavorful these cookies were. I had the true privilege of visiting their South KC location, hedged right in between the Starbucks and Chipotle on Stateline Rd, and was warmly greeted by their front staff. I brought the cookies home to share with my family and they were an instant hit! Tip: We heated them up slightly in the microwave (8 seconds per cookie) and had them with cold milk! ABSOLUTELY MOUTWATERINGLY DELICIOUS!

I liked the cheerful, helpful service and the delicious chocolate chip cookie at this new location…read moreduring my opening week takeout visit. They offer six cookie varieties, three of which change weekly and are announced on social media. They weren't yet ready with all six of their different flavors at opening time, but they did have my favorite. The chocolate chip cookie ($4) was generously sized at 4" x 1" with plenty of chocolate chips. I noticed a merchandise sales area but no inside seating, no patio and no background music. Overall, not too bad.

I love this place so much! I already really like local spots, and this one genuinely has delicious…read moreice cream. They switch up their options regularly, so it's always different and interesting. The interior is cute and fun too. They have some outdoor seating, and they even have a little party room. I've never tried their sandwiches or any other food, but would like to sometime. The staff is always helpful and friendly.

My girlfriend's family really enjoys coming here, so I've been here a good amount now. The people…read moreworking are always friendly in my experience. They let you try any flavor you want so you can make sure you pick the right one. I really liked the brownie and ice cream thing, you get two scoops with a warm brownie. Although the plastic carrier leaves a little to be desired, it was still really good. They also have these cards you can stamp to get free ice-cream every certain amount of visits. The inside is pretty cramped for seating but there's some additional outside.