Service here is very fast and very friendly! The shop was absolutely immaculate, shining and sparkly at every corner. Confirmed that their cookies still taste delicious 3-4 days after buying them. I need to stop hiding treats from my kids and then forgetting where I left them! Thankfully this time, no harm done. read more

My wife's boss had a half dozen of the small cookies delivered to our house on a weeknight. Uber Eats was the delivery company. Sadly, some reviewers don't understand that they are not connected to Crumbl. I'm reviewing Crumbl and not Uber Eats who was slow and late. The cookies were very nice! Tasty and good. It would be super if they could include a little card that identifies each cookie like chocolatiers do. That would be helpful. Some of them we don't know. But enjoyed all of them. A nice treat. read more

great serves and cookies the place is nice and the worker are cool and gave me a discount

Quick easy visit! There are options to see what the cookies look like before you get them, and checking out is easy, whether you do self checkout or need assistance. My order was ready 30 seconds after I checked out. The staff was friendly and the store was nice and clean! read more

Crumbl - Lee's Summit - Bakeries Near Me - Lee's Summit, Missouri

See all

I am writing to address a concerning issue with my recent order placed through the Crumbl app at 7:14 PM. The app notified me that my order was picked up at 7:43 PM, and the estimated delivery time was 8:08 PM. However, upon contacting the delivery driver at 8:15 PM regarding my order, the call abruptly dropped after a brief exchange. To complicate matters, I received a notification at 8:22 PM stating that my order was "handed to me," which is impossible as I was waiting in my doorway for the delivery. By 8:46 PM, I attempted to reach the DoorDash number for the driver, but my calls went unanswered. I then contacted your Lee's Summit location, where I spoke with Sidny, a manager. Unfortunately, her response implied that using a third-party service like DoorDash may have led to my order being mishandled. This left me frustrated, especially after being assured that my order was picked up. I have not received a refund or my cookies... AITA for purchasing four cookies for $40? Probably so. read more

I always go to this location because it's the closest one to me and they're pretty good. When I go, they're always stocked with their flavors, the ones I want at least. There are more days where I am greeted than not, but I don't really mind. The cookies always come out tasting great :) read more

Crumbl - Lee's Summit - Bakeries Near Me - Lee's Summit, Missouri

Listen, I am a cookie connoisseur if I do say so myself. I have been interested in trying Crumbl Cookies since they hit the KC scene on the Kansas side..... But your girl wasn't about to stand in no line outside! When I saw that Lee's Summit got a new location I had to try! The cookie itself is a nice size for the price. I can't say the cookie did it for me though. I had the milk chocolate chip cookie and the chocolate chip wasn't chocolate chippin' . It was missing something y'all. Like it needs some more chocolate and less flour tasting.... It's not a horrible cookie just not one that would make me go back often. I must say it is super cute and clean inside. They have online ordering, self checkout, and a counter. There were many people working at once like at-least 20. They make the cookies fresh in house and you can watch them do it. Basically what I am saying... it's a Boujee cookie shop y'all. read more

See all

Crumbl is hit or miss on the flavors but the staff at this location is good and everything is always prepared well

Went in for a couple of cookies before the thurs night football game. This place is super creative and always has a different lineup weekly. Todays options didn't disappoint. Be sure to run in and grab some of these treats. read more

Crumbl - Lee's Summit - Nutter butter cookie, and the lemon bar served warm - Bakeries Near Me - Lee's Summit, Missouri

We visited for the first time yesterday to pick up some treats for Father's Day. Crumbl didn't disappoint! They were quite busy but we were in and out. I ordered on the app and it was very easy. When we arrived, everyone working greeted each customer. We purchased 18 cookies and they were a hit! The cookies were thick, rich, and baked perfectly (gooey in the middle with plenty of the good stuff). I didn't see them there BUT (word on the street) is that they sell cookie cutters to slide each cookie in to 4 pieces. I think this is fantastic and will definitely look for that next time. That would be wonderful for sharing or just to have a taste. Check them out! read more

Normally pretty good product and service We have been waiting for the pecan cookies to hit the menu again and when they did we grabbed them! Very disappointed to see how few pecans were on the cookies and they were mostly just the syrup Very soupy. We have had these before and it wasn't anything like this. read more

Crumbl - Lee's Summit - Pecan cookies where's the pecans ? - Bakeries Near Me - Lee's Summit, Missouri

See all

Very good cookies th monster cookie is the best one on the menu I always look forward to it

Good cookies but how do you have a cake with no forks how does that work y'all need to step it up read more

Crumbl - Lee's Summit - Cookie - Bakeries Near Me - Lee's Summit, Missouri

Came for a visit and chose to try Crumbl Cookies good that there's one in town. Walked in you can smell the goodness in the air. Walked right up placed our order on the self checkout tablet and with in a few minutes the famous pink box was in our hands. It also appeared everyone else had the same idea as customers were coming and going. Plus it doesn't hurt that they were open until Midnight on this day. If you haven't tried them go ahead and do it you'll be happy you did. read more

See all

Unpopular opinion but here we go. I don't know if Crumble is the hype because they are thick and super cookies but for me they were pretty. The boxes were pretty, the cookies are pretty but it's like a wedding cake are we purchasing it to look at it or to eat it??? Crazy me, I wanted to eat them and after all the hype and the lines and social media and all I wanted honestly was a solid soft sugar cookie. It was overwhelming in presentation and underperforming in taste. It was so expensive I need it to be pretty AND taste good. Epic fail for me. Every cookie looked good and tasted dry and just meh, at best. I'd go to Insomnia over this place everyday if the week, or Mrs Fields, or make rice krispy treats at home. Sorry, forever a hard pass for me. read more

Crumbl - Lee's Summit - Cookies - Bakeries Near Me - Lee's Summit, Missouri

See all

I tried to resist this place for the longest time. I thought it was all hype, but I was wrong. The cookies are not your typical, traditional kind...but bougier. They're so good. I'm so sad the pink frosted one is leaving the menu but the cookies & cream was delicious. Our other favorites include the red velvet white chocolate and Boston cream pie. read more

Crumbl - Lee's Summit - Carrot cake x2, PB Muddy Buddy, iced sugar, lemon bar & cookies & cream - Bakeries Near Me - Lee's Summit, Missouri

Maybe I'm basic, but a friend introduced me to this place and I adore it. The cookies are large and nicely decorated. Employees have always been friendly. I like that they open the box to make sure you're happy with it before leaving the store. The only thing I don't like is that sometimes when the line gets long it feels like us customers are jam packed at the entrance waiting for our cookies. read more

Finally got a chance to visit the Lees Summit location. I hadn't been to Crumbl before but had heard a lot about it and was excited to try it! When we went in we were greeted right away and the girl running the register helped walk me through the ordering process. I ordered a box of 6 so that we could try them. They had peanut butter cup, Twix, cosmic brownie, honey bun, chocolate chip, and a m&ms cookie. No one in my family had tried Crumbl before either so we did a fun cookie tasting by cutting them up into 6 pieces so everyone got to try the different flavors! They were all delicious but the Twix was out of this world good! Love that Crumbl's menu changes every week. Can't wait to try more flavors! read more

Crumbl - Lee's Summit - Crumbl box - Bakeries Near Me - Lee's Summit, Missouri

See all

Their not very constant with what their display shows and what they actually give you! Tell me why some of my cookies are smaller than the others Their all different sizes . I won't be coming back here every week! read more

Crumbl - Lee's Summit - Crumble cookies - Bakeries Near Me - Lee's Summit, Missouri

Appearance, size, and flavor are so-so. Really these are convenient when stopping by a specific shop every once in a while. I don't frequent for the reason of preference or brand support. read more

These cookies are decadent! Grab a box to split for the weekend, because you can never settle for just one. The flavors rotate weekly, and so far the Key Lime has been our favorite! read more

Crumbl - Lee's Summit - Key Lime, Peanut Butter with Snickers, Triple Chocolate, Iced Oatmeal (top to bottom) - Bakeries Near Me - Lee's Summit, Missouri

Sometimes - most always - it hits the spot. No way can you be sad & eat a Crumbl cookie at the same time!

Customer service was great, the mood was also nice, very clean. Once I ate my cookie it tasted delicious, but soon after I got pretty bad heart burn and had to use the restroom. Would not recommend getting the extra peanut butter cookie from here. read more

Trash. Three weeks in a row, 3 orders where the cookie has been unlike the picture or a complete disaster. I ordered the waffle cookie and what was pictured was a cookie with syrup and a butter icing on it. What I got was a plain cookie with a hard lump of something, and a grade school cafeteria package of syrup. This place is too expensive to be this bad. $4 for a trash cookie not even made right. These little girls they have working in this place don't care. The cookie was nasty too. A flavorless circle of baked dough with the nastiest off brand syrup I've ever tasted in my life. I literally turned around and took the nasty thing back and let them dispose of it. I can't imagine what that rock of "butter frosting" would have tasted like. read more

Crumbl - Lee's Summit - What is advertised. - Bakeries Near Me - Lee's Summit, Missouri

See all

Cookies are delicious and service is excellent. Can't beat a warm chocolate chip cookie

I love the semi sweet chocolate chip cookie with the salt! It's so yummy and it's my favorite thing to get here, no matter what other flavors come and go it's just the best! read more

This staff at this store seems undertrained. Super slow. Ordered ahead half an hour, and when I clicked the "I'm here" button on the app, it took another 30 minutes of waiting, then another 15 minutes because they said they were still working on one of my cookies. I only ordered 4 cookies. So many cars lined up in the lot, and people waiting inside. Just go to the one in KC or be prepared to wait an hour AT LEAST after ordering. At least they gave me free cookie cards. Rocky Road Cookie kind of fell apart. read more

These cookies changed my life. I have never had a cookie that tasted better than a donut but here we are. I got the blueberry cheesecake and honey bun cookie and WOW!!!! The cookies were dense, soft and incredibly flavorful! I am usually more of a savory food fan instead of sweet but my wife wanted to stop by here and insisted I try one, I'm so glad I did! Now I find myself on their website every Monday morning looking to see what their flavors are that week. Give them a try! read more

Awesome cookies awesome worker attitudes. They love their job. Always friendly Buy for clients all the time and they love them

These cookies are so freaking good. I don't know who is rating anything but a 5! But for real, the smell as you walk in is so overwhelmingly delicious... there are 4 stations to order cookies and they box them up within a couple of minutes. The cinnamon role / bun cookie was melt in your mouth and a favorite in our household. The classic chocolate chip cookie as soo good as well. The concept of rotating the flavors is great IMO and I look forward to trying a sprinkles / birthday cake like one. I looked online and downloaded the app - you can actually check what the weekly cookies will be! I have only been once and for a first time experience, it was really pleasant. The customer service and cookie chefs were so nice and answered the questions I had. read more

My biggest complaint is that a majority of my paycheck goes to Crumbl Cookie. As a thrifty health junkie, I will add a 5 mile run and work overtime to justify my Crumbl Cookie habit. It's truly unfair to my children as I now spend more time at the gym and at work. Thank you for bringing back the sugar cookie, or not I lost 10 lbs and saved hundreds of $ in the time you didn't offer it. read more

Cool concept, quick service. The weekly rotating cookies is fun. We have been here twice now, gotten 4 cookies each time. On each visit, 1-2 cookies were really good, the Gooey Butter Cake, Honey Bun, and some sort of chocolate with whipped cream and Heath. The classic chocolate chip....meh. Some of the chocolate cookies we've had have actually been TOO rich. For the price, I'd want the classic recipes to be home runs, and they were just singles, but some of the more unique flavors have been delectable. read more

Order for pick up arrived said I was #2 in line. Went in and stood there for over five minutes. Employees walked by me as I waited at the counter. Finally after no one said anything I asked if mine was ready. She said I'll get it. Keep in mind no real line and I was just ignored. No one said hello when entered like before. Just not great service read more

I used to drive to Overland Park to get these cookies, and I was so happy when they came here. I would say this store is better than the one there. Everyone is so friendly and fast! If you haven't tried it, I highly recommend it. read more

Great place people just need to go when they open for better service it's just a nice play to go and also has nice service

Why not salt no flover ‍‍‍‍‍‍I can't beleave restaurant not have salt can you tell me why not have salt and the service horrível

Finally got to go try these cookies everyone is going crazy for! I'll keep this nice and short. Taste is good but not a fan of how raw they feel in the middle. Was expecting a soft not raw cookie. Everyone had stomach aches later on that night. Will not be buying again. read more

I wanted to see what the hype was all about and it definitely didn't disappoint! Every single cookie we tried was perfectly made! The presentation, the taste- omg! New Crumbl fan here! read more

Other than the banana cream pie cookies (SO GOOD), these are just ok for the price. Always seem to need to be cooked a bit more.