They have new cookie flavors every week so I'm drawn to Crumbl because the cookies are just so damn yummy and every time I go it's a new experience! Today I selected Sea Salt Toffee and Classic Pink Sugar. I would highly recommend that if this is your first time here, breathe, observe, ask questions and then make your selections. Remember you don't have to buy them all because you can come back week after week and try new flavors. A great spot for a little cookie indulgence. read more

Crumbl - Mokena - They stay open pretty late I am most days till midnight - Bakeries Near Me - Mokena, Illinois

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charged for back to school on line order they didn't have it. On longer in store but still charged for it- cookies looked like crap kot presentable at all. Would not give refund Referred to website for refund read more

The cookies are always way too sweet. Every time I've been to crumbl I've been disappointed. They look good but they're never good.

Had a pick up for my daughter's birthday ! The cookies were HUGE, sweet, soft, chewy and exactly how cookies are meant to be! Yummy! Kid was pretty stoked to have a box of cookies of her own! It's her birthday why not! read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

Ok...I know....I'm late to the game. I have NEVER heard of Crumbl cookie before until my coworkers told me about them. She said every week is different cookies and even though they are a bit pricey, they are the best cookies you will ever encounter. I said..... REALLY huh.....that means I'm going to HAVE to try. Right away, I checked out the place after work even though it was a good 20 mins drive and mind you, gas prices were HIGH. I still went after work and boy oh boy am I in trouble because it was probably the best cookies I've ever had. I got there around 6pm after work and I was the 5th person there. Right after, the line was insane! Once I made it inside, every one of the crew greeted me which was so cute. There is no dining area but you get in line, order and they made sure my order was correct and you get this beautiful box with 4 cookies that I ordered which were warm and smelling like heaven and I took it home to share with the family. I got the pineapple upside down cake cookie, white chocolate macadamia, sea salt toffee and chocolate chip. I cut them into 4th and shared one corner with each of my family members (a total of 4 people including myself) so we each tasted a small corner of each cookie. My favorite was the pineapple upside down cake then the infamous chocolate chip which they have weekly. Oh my....it was heaven in a box! I loved the entire experience and now I look forward to getting them on special occasions because 4 cookies were $16 and some change. Was it expensive.....yes but will I try again....yes also because it was worth it. Mind you, it won't be a weekly thing but definitely a treat once in a while for me and my family. Yum yum! read more

Crumbl - Mokena - Pineapple upside down cake cookie, white chocolate macadamia, sea salt toffee and chocolate chip - Bakeries Near Me - Mokena, Illinois

I came here for the first time today. I had the buttermilk pancake cookie. The cookie was actually pretty good. There was fresh salted butter on top. The cookie comes straight out of the oven and it is warm and delicious. They have tons of workers. You can watch them literally mix the dough and form the cookies. They were busy, the line was long, but moved fast. The girl told me the cookies are different every single week. The only cookie they always have is chocolate chip. I would say my only complaint is I think the cookies are very very overpriced. One single cookie is about $4.38 maybe more. That's crazy to me. I'm not saying I would not return, but it probably will be a while just because of the price. read more

Crumbl - Mokena - Buttermilk pancake cookie - Bakeries Near Me - Mokena, Illinois

My first time at crumbl. They have only been open for a few days. I waited to get in but not too long. They have bean bag games set up so you can play while you wait. Thought that was cool. Cookies are big and soft and made fresh by busy bakers in the back. If you aren't a big eater you may want to share as these cookie prices aren't for those on a budget. This location is doing well with the demand. They were only out of 1 cookie when I arrived. I bought twelve for a birthday. My main complaint would be that they ask for a tip. Give them a try. read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

It was invited to the Crumbl Grand Opening in my home town! There was a long line to get in but worth the wait! You can order a single, 4, 6 or a llarge box of Cookies if the variety you choose. You pay for your cookies then wait a few minutes for them to be boxed up. They are served warm to you in the box. They have different flavor cookies each week. They have large and mini cookies available. They are very rich and delicious! read more

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Ouu so yummy never disappoints mmmm kookie what a delicious sweet treat with so many warm and chill flavas to choose from!! might as well get em all read more

Not a crisp cookie..over priced..went for choc. Chip..they were out of them. So take it or leave it attitude. The flavor wasn't outstanding ..I expected for the price it would be amazing.. read more

This place just opened about 1 weeks ago. A 20 minute wait, so not too bad. 6 cookies...$25!? Yeah, a bit pricey, but I had to try them...lol The pina colada was fantastic! So was the chocolate chip.. read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

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Amazing and fast. Love it there. Words of price of the cookies Add the staff as always super friendly.

Cookies are delicious. I've been eating cookie crumble for the last year weekly. I love the variety of cookies they have.

I love crumbl it has so many yummy cookies and cakes and pies. They are so nice there and are fast the wait for the cookies is like 2 minutes top. the atmosphere is such a calming place it brings me joy when I walk in. I do wish that crumbl was a sit down place like Starbucks where I can study and get stuff done. read more

Writing this review to let anyone know that when you order here definitely expect your cookies to never look like what's displayed they always go too easy on icing and frosting on the cookies read more

Service is always efficient & friendly. Cookies are obviously delish. Nice to have locations in both Tinley and Orland now along with Frankfort (or is it Mokena?) Either way, it's now way too wasy to grab a chocolate chip cookie (or 3 others, depending on week's menu). Always "a hit" to bring to a party or into the office. read more

Just literally left out. I didn't know the cookies were not the same as I was just informed to go and try this place. After finally getting to the register. I rudely get cut off mid sentence by the guy at the register who seemed annoyed. Couldn't help but notice I was the only person of color and he didn't talk to no other customer as he did me. Not too sure I'm willing to give them another chance. Poor customer service usually turns me off especially after waiting quite a while before getting to the register only to leave with nothing. read more

Rude lady working in the front that can't manage a cookie store. I waited 30 minutes for an online order that should have been ready. For the price of the cookies I should get what I ordered and never for frosting on the Oreo cookies. Will not be going back. read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

This is my second time visiting this store the first time the cookies were on point, which caused me to visit a second time. However, upon trying the chocolate chip cookies from this visit. I saw a long piece of hair baked into the cookie. I instantly lost my appetite and threw out the box of cookie. I doubt I'll try this location again. May I suggest workers wear hair nets in the kitchen. read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

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First time there. I waited behind someone who was struggling with her order. It wasn't until someone else walked in and used the kiosk to order and then they gestered to me. I would think with all the people working there, someone could have told me I could order on the kiosk. Got milk chocolate chip cookies that are raw on the inside and bland. Waste of time and money. I'll get go to Panera next time! read more

The staff was super friendly, this has nothing to do with service. We went to the Crumbl grand opening in Mokena and waited in a super long line in the rain, to be absolutely disappointed by the cookies we got. They were flavorless, dense, heavy, and all around disappointing. Not worth the money, the line, or the hype. :/ read more

This location is not comparable to Northbrook. My cookies were smaller and the presentation wasn't that great. Northbrook location is outstanding so I will be sticking to them. read more

Crumbl - Mokena - Salted Caramel Cheesecake - Bakeries Near Me - Mokena, Illinois

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Staff is always pleasant and store is clean. Cookies sometimes not fully baked and seem raw which obviously causes some concern though.

Oh my soul. These cookies remind me of the soft warm cookies we'd get at lunch in high school--the chocolate chip ones. I liked the cookies. I bought six. Expensive I will say but they are fresh. They are about $5 per cookie but they are thick and really filling. I gave one of the cookies to a co-worker and he said he got diabetes from eating one and that's a compliment coming from him. Give this place a try. I didn't have the ice cream but I understand that it's good too. You can see the bakers and decorators making the cookies behind the counter that's how fresh they are! read more

There quality has dropped cookies stale not made correctly I've been loyal since day one no more

My kids love Crumbl Cookies. We come here once a week. The employees are always pleasant.

Super quick, super fresh, super yummy! I got chocolate chip and oatmeal both were fantastic! Very warm fresh out of the oven! read more

Crumbl - Mokena - Bakeries Near Me - Mokena, Illinois

Good service wonderful product glad they came to our area I wish them years and years of success

Every time I stop in there it's something. Either they r out of half the flavors or there are a million kids working but no one taking orders so it takes forever. They should have an adult manager to keep things moving. They sell 1 item so I don't understand the lack of efficiency. The cookies cost a fortune so I expect a top notch experience. I'm yet to have a smooth experience. read more

So not worth $10 bucks for 2 cookies. Then they request that you add a tip as well. This is a walk up counter where no real service is given other than to bag your cookie. It amazes me that the establishment trains their staff to ask you to augment thier income. I can appreciate the fact that it probably reduces the operating expenses to have customers foot the bill of making it is desirable place to work but at $5 bucks a cookie, I would think they would be profitable enough to pay thier own employees wages. read more

We do not like them at all. Too much sugar and too doughy. Very disappointing and expensive.

Not worth the $$$$. Not even sure what all the hype is about this place. Undercooked and over priced. Won't go back.

Went to the new Crumbl in Mokena. Spent 34.49 for 2(4) pack of cookies. Now I'm not new to crumbl, just new to the Mokena location. The cookies were raw inside!! The French toast cookie and the pink iced almond cookie were underbaked! So disappointing! Won't be back! read more

Are they selling cookies or undercooked cookie dough? We did NOT care for these cookies. They tasted like raw cookie dough. Disgustingly sweet. Plus, about 50 people working to churn out manufactured, undercooked cookie dough!? Lol!! Why so many workers!? I have two kids who love anything sweet. They'd eat cookies all day long... even THEY would not eat these cookies. What a huge disappointment! To each's own, but we will not be back. read more

Very disappointed in the customer service at the Mokena crumbl. Placed an order half an hour before they were supposed to close, only to wait in the virtual queue for 20-25 minutes, and then was told by a girl in the car next to us that they were "out of cookies". We proceeded to walk up to the locked door, where we needed to ask to be let in and then we were told only after we inquired about our order that they ran out. (All of this happening while my card had already been charged). We didn't even receive so much as an apology for the inconvenience and had to ask for a refund- we were never offered one outright. It's so upsetting to see the large chains with so many paying customers neglect their clientele and disregard them with no remorse or regard for our time or money. read more

Ordered online. We sat in parking lot for 20 minutes. No urgency on their part. Ridiculous wait time. Won't be back.

Maybe this place would make profit if they didn't only hire children. Everytime I'm here it's a hot fucking mess. Lol good luck

Great service & delicious cookies!!! The owner and staff are just as sweet as the cookies!!!

My family and I love coming to Crumbl Cookies. The cookies are freshly baked. The employees are always friendly. Tips are optional. Which I don't mind tipping at all. The employees are always busy. I don't know why people say they demand a tip. read more

This is a new location (3 weeks since opening) and it's easy to see why they are so busy! The cookies are unique and delicious, and the flavors change each week. Sometimes they temporarily run out of a flavor because the demand has been so high, but there are several to choose from. If you like a handmade soft cookie, this is the place to go! read more