The bakery staff is super friendly and helpful. Cakes, donuts cookies, this place has many options…read moreto feed your sweet tooth. I tried a carrot cake cupcake and it was outstanding! My tip is to purchase multiple items, you will not be disappointed.

We got a cake from here and it was way too good. So delicious, the poor cake didn't last an hour…read more Everyone loved it. Highly recommend!!!

Service was outstanding, super sweet and patient While we were looking at various items. we ended…read moreup getting a banana nut muffin and a chocolate iced custard Bismarck. As travelers it's the best we've had on our trip.

This was my first time coming to Orland Park Bakery, and it was absolutely worth the trip. The…read moreplace was packed when I walked in. There was a lot of energy in the room. People chatting, families picking out pastries, employees moving quickly behind the counter, and the smell of fresh baked goods filling the entire bakery. The staff were super nice and they gave me some good recommendations. Everything looked delicious. But there was one pastry that caught my attention the second I saw it: the Maple Bacon Doughnut. Sitting there with that thick maple glaze dripping over the edges and covered with crispy bacon pieces, it looked almost too good to pass up. The first bite completely lived up to the hype. The doughnut itself was soft and pillowy, while the maple glaze was rich, buttery, and packed with that warm cinnamon-maple flavor. Then the bacon kicked in. Crispy, smoky, salty, and just enough crunch to contrast the softness of the doughnut. The combination was ridiculous. Every bite tasted like someone somehow turned an entire breakfast into a dessert. Sweet maple, savory bacon, hints of cinnamon, and that fluffy dough all working together perfectly. Pure bliss from start to finish.

Tried the hand pies and donuts they were great. Bread with soup was fantastic didn't even need…read morebutter.

While searching for a new birthday cake shop, I stumbled across this on Yelp, and it turned out to…read morebe exactly what we needed. What impressed me right away was the customer service. I called after hours to place a custom order and was surprised to actually reach someone. I expected to just leave a voicemail. From there, the pre-payment process was straightforward and hassle-free. The cake itself was the star. The size was spot-on for our small group, the flavor was outstanding, and it was ready exactly when promised and decorated beautifully. Everyone loved it! If you're looking for a reliable, quality cake shop for your next special occasion, this is the place. I'll definitely be ordering again.

I came here yesterday for the first time and decided to try two different cupcakes. I would give…read morethe cookie butter cupcake a 9/10 rating. The cookie butter Biscoff frosting was really good and flavorful. I loved it. The second cupcake we tried was birthday cake. I would give that a 7/10. I enjoyed it, but I don't think it was better than the cookie butter one. Each cupcake was almost $5. Service was fine, the girl was friendly. The bakery looked clean.

What a wonderful shop! The ladies working were so friendly and inviting. The shop itself was so…read morecute with all their cards and pictures from kids around the community. The donuts were fantastic too! They were just like clouds, fluffy and airy. They weren't too sweet, but still had plenty of frosting. We were also suggested one that had a very delicious filling and some pistachios on top. That was so good!

Best donuts in the burbs are right here! The apple fritters are as big as your head and crispy,…read moresweet, with plenty of icing and apples. We also tried and were big fans of the frosted animal cracker, Boston cream pie, frosted long John, and a kishta donut, a Ramadan special. The coffee was good, they have hot and iced plus flavor options. For 5 donuts and 2 coffees, it was only $24 which I thought was a great deal. The women working were so kind and friendly! I walked in, spotter the apple fritters, and my face showed such excitement that (who I assume was the owner) asked what I saw to make me so excited. She was happy to see my unbridled happy reaction, and I was happy to see such yummy fritters!

I've been a regular customer at this bakery for a long time -- my son loves their cookies, and I've…read morespent hundreds of dollars here over time. But my recent experience ordering a custom cake for my husband's 40th birthday was so disappointing that I feel obligated to warn others. I ordered a two-tier custom cake for nearly $400, plus two dozen mini cupcakes for $110, bringing my total close to $500. For comparison: * Most privately owned bakeries charge around $200-$350 for a two-tier custom cake depending on complexity. * Mini cupcakes typically cost $20-$50 per 24, even from gourmet bakeries. So I paid premium pricing, and I expected premium quality. Unfortunately, that's not what I received. Design Issues The cake did not resemble the inspiration photos we discussed. I asked for a deep, elegant green with blended transitions -- something fitting for an adult's 40th birthday theme. Instead, the cake looked more like a Minecraft or Ninja Turtle cake with bright neon green, flat colors, and no blending. When I brought up the design issue, the owner blamed me, saying the buttercream "needs to sit out for 4-5 hours to darken." The cake did sit out for almost 5 hours, and the color never changed. It wasn't even close to the shade I requested. The explanation didn't make sense, and it felt like I was being blamed for something that was simply a design mistake. Quality Issues: Undercooked Cake When we cut the top tier at the party, we discovered: * an unusually thick 2-inch layer of frosting in the middle, * and a raw, floury, undercooked interior. The texture and aftertaste confirmed it wasn't baked through. We ended up throwing away the entire top tier and whatever was left over at the end of the night. This is more than disappointing -- it's a food safety concern. Customer Service & Tone This was honestly the most frustrating part. When I reached out to discuss what went wrong, the owner's tone was polite on the surface, but the conversation felt passive-aggressive, full of constant rebuttals, and completely lacking in accountability. Every single concern I raised was met with: * an excuse, * a deflection, * or a technical explanation that didn't match my actual experience. There was zero acknowledgment that anything might have been done incorrectly. She repeatedly mentioned things like: * "I didn't charge you for the little decorative balls -- those were free," * "I didn't charge you for the cake topper, it was $3.99," which felt unnecessarily frugal and honestly strange considering I spent almost $500 there. Mentioning $3.99 repeatedly after charging me hundreds of dollars made the whole interaction feel awkward and unprofessional. She also offered me a few free cookies -- but only if I used them this year because she "couldn't move the gift card into the next year due to accounting." I didn't want cookies. I wanted a partial refund, which was the only fair resolution. She immediately shut that down and said she "couldn't do that because of policy," even though she is the owner who sets the policies. There was no room for discussion, no willingness to listen, and no genuine concern for the customer experience. Overall For nearly $500, I received: * a cake that didn't match the design, * colors that were incorrect, * an undercooked top tier, * and a customer service experience that was rigid, dismissive, and full of excuses. I don't post negative reviews lightly, but this was extremely poor value for the price, and the lack of accountability afterward made the situation far worse. I hope this bakery takes this feedback seriously and improves both quality control and how they handle issues when they arise.

The girl working the counter was very friendly and outgoing. Great personality and welcoming…read more I loved the birthday cake funfetti cupcake. The buttercream was not sweet at all, which I really enjoyed. The cake itself was moist and cooked perfectly. My fiancé also enjoyed it. We also tried the m&m cookie and that had a lot of m&m's inside and was sweeter than the cupcake but also very good. It's a cute store and very clean.

All ways on point. I have been going here for over 50 years…read more Great quality. I just bought a birthday cake for my grandson and he loved it.

I went into this paczki situation thinking, "Okay, cute, festive, probably good." What I was NOT…read moreprepared for... was emotional damage. Because this Samoa-flavored paczki didn't just meet expectations it absolutely body slammed them. First of all, shoutout to my amazing husband, who casually stopped and brought this home like it was just a normal Thursday and not a life-altering act of love. Sir. You didn't bring me a paczki. You brought me trust issues with every other dessert. Imagine the love child of a Samoa Girl Scout cookie and a cloud. The caramel? Aggressive in the best possible way. The coconut? Perfectly toasted like it knew it had something to prove. The chocolate? Just enough to remind you that life can still surprise you in beautiful ways. And the dough itself? So soft it felt illegal. I took one bite and immediately understood why people line up in the cold for paczki like it's a survival situation. This wasn't a donut. This was an experience. A personality trait. A reminder that I married the right man. 10/10. Would ruin my diet, my dignity, and my emotional stability for another one.