This is the best location. The team is always smiling and happy to welcome you in. Very clean

Ordered on the app and went inside to pick up. There was only one person working so it was a little slow to get my order on a Saturday evening when they had a line. When I received my order the box on the bottom was covered in something. The cookies are good and I wouldn't recommend the French toast as it was dry. read more

Crumbl - Brier Creek - Bakeries Near Me - Raleigh, North Carolina

Love this store. Always fast and friendly service and have never had an issue with my order! read more

Crumbl - Brier Creek - Salted caramel cheesecake - Bakeries Near Me - Raleigh, North Carolina

Cute cookie store! I came here because I had a free desert coupon. When I let the staff know I was using a coupon I was assisted immediately and told to order whatever I wanted. I ordered and enjoyed my large free dessert. I got it to go and it lasted me a few days, it was seriously a huge cookie! read more

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This location has always been a good experience! Staff are friendly, and the cookies are always a great quality, from taste to appearance! And who doesn't love a multi gooey chocolate chip cookie? read more

Crumbl - Brier Creek - Bakeries Near Me - Raleigh, North Carolina

Loud music playing, workers texting, no one came to the counter to greet. One worker had a friend come in and was posing for pictures. It took way too long for them to acknowledge that I was there and grab my cookies from the counter that were already boxed and ready to go. Terrible service. read more

After getting a late dinner, my friend and I wanted some dessert. Crumbled was on the way home. I placed an online order at 10:12pm for the 4-pack. We got 2 milk chocolate, 1 molten lava, and 1 chocolate covered strawberry. The 4 pack was $13.95. We arrived about 2-3 minutes after placing the order and it wasn't ready yet. It was clean inside and not busy at all. The wait for receiving the cookies was short. We both only ate 1 cookie that night and one the next morning. They were soft and DELICIOUS. I will say that the cookies weren't hot or warm. I highly enjoyed the icing on the chocolate covered strawberry cookie. Strawberry is my favorite flavor and it did not disappoint! All in all, the cookies fulfilled our desires. The staff were friendly. No complaints, really, besides the appearance on the icing of my chocolate covered strawberry cookie. read more

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Definitely a place to go when you're looking for the occasional sweet treat. I havent been in a long time, but my kids love the mini cookies. read more

Literally all of the cookie flavors this week were on point. I can't even choose a favorite because they were all spectacular and they killed it as far as presentation goes! I will always love crumble read more

great service and cookies are always delicious. Wish this location was open on Sundays

This location is the BEST!! First, Crumbl Cookies is amazing. Their cookies are always amazing and this location pumps out super fresh cookies. I think if people find Crumbl Cookies kind of meh, they must have gone to a location that doesn't get a ton of foot traffic and so the cookies tend to sit. This location rocks! The staff is always so friendly! They take time to be kind even when they are absolutely slammed. The cookies are always amazing and it's only my wallet that limits how often these find their way into my home. 10/10 recommend! read more

Crumbl - Brier Creek - Bad reviews for this place miss the point. Which is giant cookie indulgence with incredible and unique flavors. - Bakeries Near Me - Raleigh, North Carolina

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Great service and delicious cookies! I love giving these cookies out as gifts. It seems to get everyone excited when I drop a box off.

Great customer service! Stopped in to get a gift card for a friend, we all love Crumbl

Cookies are scrumptious definitely will be back. Customers service was top tier. When entering the facility you're greeting with the delectable aroma of sweet treats. Ambiance was great with the Playlist of songs. read more

Great first experience I went into the one in briar Creek and the worker was so nice and helpful explaining all the prices and new flavors and the new mini cookies never had such a great experience in a cookie store read more

Love this location!! It's our favorite! Cookies are always fresh and on time! We can't recommend them enough!

Been to many different crumbles. Really yummy cookies and great customer service as well, also very clean.

I moved to Brier creek last year and can honestly say I come to crumble cookie quite often. I always get the 4 count large cookies and share them with friends. I love the variety of flavors and also the option to have the cookies delivered right to my door step. I take advantage of the delivery quite often when the late night sweet treat cravings kick in. read more

My niece lives in Brier Creek, so I have had the cookies. After the movie, the store was in line of sight. I could not resist. Very cute location and I love all the punk boxes. The cookies all looked divine. I considered the mystery cookie but ended up with the Chocolate Peanut Butter Chip. I meant to get them to cut it, but forgot. They have a special cookie cutter to cut in to 6 pieces. I had a 1/4 for my dessert. Delicious! Glad I don't live closer... that could be dangerous for my hips. read more

Crumbl - Brier Creek - Mural - Bakeries Near Me - Raleigh, North Carolina

I love the rotating menu idea, it keeps it fresh and wanting to go back. I got the strawberry shortcake and it tasted just like the Kellogg's strawberry cereal. Which I like so I loved it. The cornbread was a little dry and not a ton of flavor. Their cream cheese frosting is pretty heavy. I recommend going here when you see a awesome looking flavor and really want to try it. It can be expensive when you get a lot of them. Their staff is very friendly which earns bonus points. Definitely the best cookie place in town! I hope they bring back their apple pie cookie soon! read more

Crumbl - Brier Creek - Cookies! - Bakeries Near Me - Raleigh, North Carolina

Good enough cookies but $14 for 4 cookies is ridiculous Had the pumpkin chocolate chip. The cookie is more like a cake than a thick or chewy cookie. Not really worth the price. Insomnia is a bit better in my opinion especially for variety of flavors read more

Crumbl - Brier Creek - Chocolate chip, pumpkin chocolate chip, double choco and sugar - Bakeries Near Me - Raleigh, North Carolina

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Very overpriced but my kids love them, so we continue to buy. Their favorite is anything with caramel and cookie dough

My daughter finally convinced me to take her to Crumbl Cookies. She has been watching all the hype on Tik Tok and found a cookie that caught her eye on the weekly menu. The Minions themed Dirt Cake Cookie. When we arrived, there was a short line which quickly grew with customers pouring in to sample this week's new creations. The staff were mixing and assembling dough for cookies just like the minions. The kitchen is open so you see all the magic happen. There are samples of the menu at the cashier's kiosk to help make a well informed decision. We decided on a 4 pack box. My daughter chose the dirt cake, chocolate chip, banana cream and I wanted to try the moon cake. $15 for 4 cookies is a splurge. I would not indulge like this again. My daughter was anxious to try her cookie and we sat outside. All the tables were full of you guessed it. Cookie crumbles. My daughter boasted that the cookie was warm. She enjoyed it. It was super soft and the chocolate chips melted down nicely. I enjoyed the moon cake cookie at home. It was flavorful, moist and the creme filling was excellent. I did not enjoy the banana cream. It tasted like chemicals. The cookie batter wasn't tasty and the cookies are way too soft and cake like. If they had some crunch to them or crisp, I might have enjoyed them more. I can't say I would come here again. The value doesn't match the price. The concept is cool and the pink boxes are beautiful but that's about it. read more

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Great service, also always another delicious cookie to try, and melt in your mouth warm out of the oven.

LOVE THE COOKIES my cookies was fresh and the milk i had to go with them was delicious

Service is fast and easy. I love to see what new cookies and cakes are on the menu each week!

Updating my review since Crumbl cookies has gone down hill since it opened. We used to love the cookies served here, but they have changed. The size has shrunk, the prices increased, and many of them now taste the same and are way too sweet. I understand that offering new flavors each week comes with challenges. Some of the flavors are bound to taste the same. However, more and more it seems that the base vanilla cookie is the same with differences in toppings or frosting color/flavor. Similar with the chocolate base cookies. All of the dough has a good cake texture. Minimal toppings and ample sweet frosting lays on top of the cookies. They are best eaten with a fork rather than picking them up. Occasionally they have a flavorful cookie, like the pina colada one. Typically though they just taste like sugar and are overpoweringly sweet. Most recently we wanted to try the wedding cake flavor. When we think wedding cake, we think of a delicate vanilla cake with an almond flavor. The wedding cake cookie here was their basic cookie covered in raspberry frosting. We unfortunately bought several of them and did not like them. I wish they clarified on the website that they were raspberry cookies not wedding cake. Overall, we still like some of their cookies, but only for an occasional treat due to their hit or miss flavors and high prices. read more

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Absolutely best delicious cookies and I love they have new flavors each week. Worth every calorie.

Excellent Cookies!!!! I always enjoy the different varieties they offer and so does my kids!!!

Staff are always polite and the cookies are fresh and delicious. Cookies are big enough to share if you dare.

Went to Crumbl on one of their grand opening nights; it was super busy and the wait was about 20 minutes but we returned again the following weekend, ordered for curbside, and saw there was no line inside. We have tried multiple cookies - peanut butter, chocolate chip, Neapolitan, cinnamon fry bread, caramel apple, and classic sugar. Our favorites are always the ones served warm, the Neapolitan and Cinnamon Fry Bread have been my top two so far. There's another chain that serves warm cookies that are good when warm but aren't always great as leftovers. These still hold up the next couple days, so the warmth isn't hiding the quality. They are very thick cookies - some flavors taste and have the texture of a scone/cookie mix. The boxes they serve the cookies in are super cute, nice for gifting as well. Give it a try! read more

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Great customer service. I love the cookies. Don't come often because I'm watching my sugar intake.

Love these cookies. My local shop cooks them fresh all day long. I have my favorites, but you can't wrong with any of them.

Wonderful service awesome cookies! I Really like the filled cookies my absolute favorite is the sea salt Carmel read more

Crumbl - Brier Creek - Cookies of the week - Bakeries Near Me - Raleigh, North Carolina

I've seen this place for a while and decided to finally check it out. We tried a chocolate chip, cookies & cream, and dulche de leche. They were amazing! They were perfectly warm and fresh. The cashier was fast and friendly. These are obviously far from healthy but a good once in a while treat. They might be the best cookies I've ever had!! I'm kind of shocked the reviews aren't better but I loved them! read more

Crumbl - Brier Creek - Milk chocolate, dulche de leche, and cookie & cream - Bakeries Near Me - Raleigh, North Carolina

So good, and so quick! Love the drive up feature in the app. The rotating cookies each week keep you coming back.

I decided to treat myself to Crumbl Cookie in Brier Creek. Places my order online and went inside to pick it up. The Sundae cookie is outstanding! I like it bc it's not too sweet. However the blonde young lady who was working today didn't seem to be having a great day. She didn't great me as I stood at the counter and just wasn't the friendliest no matter how kind I was to her. Additionally, I felt rushed as if there was something more important she needed to do. And though the cookie was good, yet at the cost people are paying for these cookies, the customer service could definitely be better. read more

1000/10. This past weeks cookies, which included the tres leches flavor..... I'm hooked. read more

Crumbl - Brier Creek - 100/10. The tres leches made me a returning customer for sure! - Bakeries Near Me - Raleigh, North Carolina

I received amazing customer service on Saturday February 24th. I placed a drive up order for 6 tres leches for my family. First let me say the cookies or should I say cake is delicious. So much so my family shared 2 earlier in the week but everyone was requesting more before the menu changed. Anyway my order was delayed a few minutes because they had sold out and only had half of my order and promptly offered substitutions. No big deal I had to wait ten minutes and manager was so apologetic and even thorough in an extra cookie. I am so appreciative of good customer service because post covid it is becoming more and more rare. read more

Right upfront: I did NOT try the cookies. I wanted to order a half dozen, but they only have SIX flavors at a time?????? And two of this weeks flavors sounded incredibly sweet (birthday cake with sprinkles?) - not at all what an adult would typically enjoy. WTH? read more