Mike is a true professional. We could not be happier with our tile he installed in our kitchen. He…read morewas extremely helpful throughout the process and helping us understand the project. He also had to replace some drywall behind our sink that was in bad shape. He insisted on making sure the job was done right. He is very meticulous and detail oriented. He was very communicative during the process and completed the whole job in a timely fashion. We are certainly going to hire him back to do the tile in our bathrooms.

I ultimately decided not to move forward with Mike, so I can't comment on the quality of his…read moreworkmanship. However, I can speak to my experience with the estimate process. I was looking to have a relatively small 4x3 shower waterproofed and tiled. I explained that I was interested in a curbless entry or low-profile curb. Rather than discussing options, Mike seemed to focus on explaining why curbless would be too much work and why going with a curb would be easier. His overall demeanor also came across as somewhat unpersonable and not particularly interested in working through what I was looking for. After taking measurements, he provided a quote of $10,000 for waterproofing and tiling the shower alone, not including tile or any of the necessary materials. The estimate wasn't itemized, which made it difficult to understand how the cost was broken down. I understand that quality work comes at a cost and that construction isn't inexpensive these days. However, I received three additional quotes for the same scope of work, all ranging between $4,000 and $6,000. That was a pretty significant difference. Ultimately, I got the impression that Mike wasn't particularly interested in taking on the project. The experience felt like a waste of time for both parties. I wish the interaction had been more personable and the estimate more transparent.

Great customer service! Prices are a bit on the expensive side but you're truly paying for their…read morewonderful service! Totally recommend them and will come back in the future! I love my new flooring!

We're happy with our new floors. It wasn't the smoothest process as it was described to us but we…read moreare happy overall now that the process is over.

I'm a little embarrassed to write this review, as Rafael did the work on my house in June of 2022…read moreand I'm only writing this review now. BUT, alas, here I am. 5 stars, but you knew that already, given the non-stop 5 star reviews that he has. And let me tell you, he earns every single one of those 5 stars in every single 5 star review, including this 5 star review. Rafael is professional, meticulous, friendly, respectful, and really does go above and beyond. It's great when you find someone that is a masterclass of their craft. It's good when you find someone that is competitively priced. It's nice when you find someone that genuinely CARES about their clientele and want their clientele to be 110% satisfied. It's AMAZING when you find a combination of all three. Seriously, you need tile work? Please, don't look anymore. You won't get better than Rafael. Book him. Be prepared to have your socks knocked off. If you don't believe me, well, then, believe my pictures. They speak for themselves. We got counter to ceiling herringbone in a ceramic 2x8 tile - not exactly a walk in the park, and a skill that definitely takes years to master.

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

The estimator, John, came to the house twice. Once to take measurements and another to introduce…read morethe carpenter doing the job, Brian. Brian's supervisor came out three times as well to start the job, monitor progress, and check the completed project. Brian did an excellent job. This was a replacement of a floor placed as part of an addition. He pulled out the old and replaced in-kind, but with marked improvements. They layout was much improved, the boards were tight even before nailing, and he nailed them at a slightly tighter schedule. These should last 50 years. I'm extremely impressed with their work!

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

Chris helped me out on short notice after a scheduling blunder with a different handyman. He…read morearrived on time and was friendly, efficient and took care of everything I requested. The pricing seemed a little high but his availability on short notice made it worthwhile. He provided an invoice for my records. I would definitely consider using his services again.

Chris was fantastic! He installed a chandelier and fixed a faulty kitchen light fixture. Very…read moreprofessional, easily navigated a few problems that arose that would have thrown me for a loop, and efficiently and effectively did a great job. Everything was working perfectly by the time he was done! Was so impressed, am hoping to have him do some ceiling drywall work soon. I highly recommend All American Handyman!

After having such a stressful experience with my two previous contractors, working with Gregory was…read morehonestly a huge relief. He came in, fixed issues that were left behind, and finally helped get my pool project completed after dealing with contractor issues for the past 2-3 years. Throughout the entire process, he was communicative, patient, and always willing to answer my questions and explain everything to me. You can tell he genuinely cares about doing things the right way and making sure his customers feel comfortable and informed. Him and his team were professional, hardworking, and reliable, which meant a lot after everything I had already been through with this project. I'm really thankful for all of his help and would absolutely recommend him to anyone looking for a trustworthy pool contractor!

Greg is a true artist who blessed our pool with his magic touch. The quality of his tile work is…read moreunmatched. We discussed our vision with him and our pool tile turned out better than I imagined. He is a true professional who produces high caliber work at a great price. Clean, timely, easy to communicate with- we recommend this company without hesitation. Thank you Greg

I had a super quick project to patch some tile after a waterline broke behind my wall. I called VL…read moretile, and despite his busy schedule, he made time to come over to see the project, and then fit me in just a day or so later. He was done in under an hour, and the tile looks spectacular, like nothing ever happened to it. Super happy with his work! Would recommend in a heartbeat.

Fireplace remodel. Excellent work. The fireplace was remodeled from the original 25 year old tile…read more I googled, researched, read reviews and received bids from 3 contractors. Vitaly was the last and best bid. My husband and I were so impressed with his work. Our fireplace is gorgeous. Top quality materials were used. He went over and above showing us samples to help us pick the perfect stone and porcelain. They were careful and considerate of our home and cleaned up everything. His bid was very detailed. The job was done in one day. The price was amazing. He is very reliable, honest, personable, listens and explains the job in detail. We would recommend him and will definitely be using his services for a bathroom remodel.

Have these guys a shot at doing a bathroom and kitchen as their bid was higher than others but they…read moregot in and got it all done very fast and good quality work for sure!! I dealt with Carlos the son and we worked well together 5 stars my man Quality outfit!! Hope to work together again n hopefully return customers get better pricing ;)

David and I were impressed with the work you did on the House it turned out beautiful and ! Thank…read moreyou

Kyle, Sam, and Josh, did an amazing job replacing cracked tiles. re-grouting our tub and shower…read moreareas and then sealing them all. Honestly it looks better than when we moved into our brand new build, and that's after 12 years of living here. Besides being timely, honest and professional they are all really good people! Highly recommended them.

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

Amazing job! They stayed in good communication the whole time and did an excellent job leveling our…read moretransition between wood and cement foundations, resulting in a very flat and beautiful floor.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.