Mike and his team did a great job remodeling our bathroom in Carmichael. We are very happy with…read morehis work and would highly recommend him. Mike was involved with the whole project; demo, waterproofing, tile installation, installing a toilet, and fixtures. He is easy to work with and provides good recommendations for options or improvements that can be made. I ask a lot of questions, and he was happy to answer them all and explain patiently. He has a good eye and pays attention to small details that make the final product come out really nice. Other parts of the project like plumbing, electrical and stone countertops Mike has people he works with to complete the job seamlessly. They cut, polished, and installed a quartzite countertop and sink, added plumbing for the shower, and installed a glass shower door. Overall, the project was completed quickly. Mike was a pleasure to work with and we look forward to future tile projects.

Mike did an amazing job on my bathroom tiling! The attention to detail is great. I had my bathroom…read moresitting unfinished for a couple of years and during the consultation he provided suggestions and his level of expertise was evident. He worked really hard for three days, and was even able to finish one day early, and my bathroom turned out better than I could have ever hoped for. Mike provided amazing service at a great price and I appreciated his professionalism and dedication to detail. I would suggest him to anyone who needs a remodel or tiling!

We're happy with our new floors. It wasn't the smoothest process as it was described to us but we…read moreare happy overall now that the process is over.

Came in with my daughter and was looking for a beige tile. They found an almost perfect match and…read morewere super friendly! Very impressed and will definitely return.

Rafael was top notch, a true artist and artisan. He exceeded my expectations and I learned to…read moreappreciate tile installation watching him work.

Let me save you some time and give you the low down in my first paragraph of this review. If you…read moreare looking for a tile contractor that you can trust with your dream tile project, look no further, and contact Rafael! Looking for a highly skilled craftsman in the tile trade, someone that takes the time to listen to your thoughts on your dream tile project and then bring them to fruition? Believe me, you need to stop reading right now and call Rafael! Read further for a more detailed review, but be forewarned, it's a long one! Now that you have set up a meeting with Rafael to discuss your tile project, read further to see why I recommend him so highly! Believe it or not my initial meeting with Rafael left me somewhat disappointed. Not with Rafael himself, but with the realization that my project as I initially dreamed up, would not be able to be completed as easily and as timely as I had thought. Rafael spent a good amount of time on our first meeting. Listening to my ideas of what we wanted, which was a new tile entry and a feature tile wall. Due to some construction issues of my home's entryway, and the large 48"x48" large format tile that we wanted to have installed there, Rafael was very upfront with me and said that he would unfortunately have to pass on our project. Even though he felt that he could not complete my project as I had imagined, he continued to take measurements of the entryway and tile wall area so he could pass along the measurements to other possible contractors/contacts that he knew and possibly refer me to. I know what you are thinking....he did what? Yes, he did continue to ask about our project and continued with taking measurements! Who would do that once they determined that they were going to defer the project to possibly another contractor? That right there should give you a picture of what type of person Rafael is! I thanked Rafael for the time he took with me (he spent over an hour with me this day) listening to what I wanted and for being so upfront with me. He said he would email me with some possible contractors/contacts that could help me. I got an email a few days later with an explanation that he was unable to find any of his contacts that would be able to help with my project, but gave me a few recommendations where I might try looking to find a business who could help. Fast forward, days later, I asked Rafael to come back and discuss an alternative project vision. Rafael came and spent over an hour discussing a repair of the entryway tile area, a new fireplace surround and also the feature wall tile. Before he left that day, Rafael took off some floor tile so another contractor who was going to do our wood flooring project could start. He volunteered to do this without us contracting with him, we were just voicing our concerns, and he said that he could remove the tiles right then and there! Again, who does that? This guy Rafael is some kind of a special person! Let me tell you, it was then and there that we decided that we wanted Rafael to do our project, and we are so happy that he did! I will end my review now. Sorry it was so long, but I just wanted to convey just how awesome of a person Rafael truly is. Rafael is a true craftsman, striving for perfection and gives his all to create your vision. He will not stop until he is satisfied and you are satisfied with the outcome. He is a good communicator and really listens to you and is very up- front with details on what may or may not be possible. At the conclusion of our project, I felt that we had really bonded. Rafael is a genuinely nice person, hard working, very knowledgeable, detailed, and truly cares about his work and his clientele. He is one of a kind, an amazing person! I'll end it there and let the before and after pictures of our living room feature wall tile, fireplace surround, and entryway tile repair speak for itself. Thank you, Rafael!

O. M. G. I just saw one their vans on the 50 freeway with nice graphics and a professional layout,…read moreso I thought that I would call and see what services they offered and what counties they service. When I called the toll free number, a young Latina answered and while pleasant, had NO idea what her company's service area was! She proceeded to place me on hold, to "check with her manager" and after a couple of minutes - came back to the line and said she had spoken to her manager and that she would leave a message for someone to call me back... In disbelief, I reiterated my [very simple] question; "Do you service the El Dorado county area?" She said she didn't know (having JUST spoken with her "manager") and that she'd have to leave a message. Unbelievable. Who hires someone to answer the phones for a service-based business and doesn't train them in the basics of their company and the services they offer? To the owner of this seemingly professional company: Please take the time to train (or re-train) your staff so they can properly and professionally represent the business you have worked so hard to build. Needless to say, I told the young lady, "never mind, I'm not interested." Guess I'll be going to the next flooring company on Yelp who IS interested in my business.

UPDATE: The following day after I made my review somebody reached out to me. I must say the…read morecustomer service and timely responses of this place are phenomenal. Turns out that we had a bit of a miscommunication, and the company took full responsibility for that. They have addressed my issues and have offered to fix them. Also, the owner of the company personally reached out to me to make sure everything was good. I can't tell you how much I appreciate that. Pro floors definitely values their customers and I would definitely give them my business again. Thanks again guys, you rock. This is honestly the most unprofessional company I have ever dealt with. I was so excited to get new floors, I emptied my entire apartment onto my patio, they said they would be here around one. At three I began calling, A bit concerned that they were way past the window, they assured me they were coming. It wasn't until 6 o'clock at night they told me that they were not coming. I had to move all of my belongings back inside of my apartment as I cannot leave them outside on my open patio. They assured me they would come the next day with the manager, buy me some lunch and also give me a gift card for my troubles in addition to moving all of my belongings back outside for me. The manager came the next day, I do not remember his name he apologized, did not give me the gift card I was promised nor the lunch. It was raining that day so they were unable to move my stuff outside as it would get wet, but they assured me they could do the job by just moving my stuff from one side of the room to the other. They did, but did not cover anything, I spent weeks cleaning up sawdust. They also broke one of my picture frames and chipped one of my pots. Terrible experience, I am still waiting on my gift card, and to be compensated for the day of work I missed, And the hotel I had to stay in because I could not sleep in my oapartment. Do yourself a favor, and hire professionals.

I had a great experience with All American Handyman. Chris installed a GFCI outlet in my garage,…read moreand the pricing was competitive with an accurate quote and no surprises. He showed up early, got straight to work, and the whole job took about 2 hours. The service was professional and efficient from start to finish. What I really appreciated was that Chris took the time to answer my questions and even pointed out some safety issues he noticed in the attic, which was genuinely helpful and not something he had to do. Solid workmanship, great communication, and someone I would feel comfortable hiring again and recommending to others.

I'm a little late on this review, but wanted to share our great experience with Chris. We needed a…read moreceiling repaired in a spare room we're turning into a nursery. Chris did an inspection for a small fee that would go toward the repair, and he clearly explained what he found and how he'd fix it. He showed up on time, was respectful of our home, and was very honest. He actually recommended we wait to repair the ceiling until after our roof was fixed so the work wouldn't be ruined if it rained, and I really appreciated that transparency. Once the roofing was done, he got us scheduled right away, knowing I was close to my due date. One of his teammates completed the repair, and Chris still came by to check on the work. Everything turned out great. Chris is responsive, professional, and clearly cares about the quality of his work. I'd absolutely use him again.

After having such a stressful experience with my two previous contractors, working with Gregory was…read morehonestly a huge relief. He came in, fixed issues that were left behind, and finally helped get my pool project completed after dealing with contractor issues for the past 2-3 years. Throughout the entire process, he was communicative, patient, and always willing to answer my questions and explain everything to me. You can tell he genuinely cares about doing things the right way and making sure his customers feel comfortable and informed. Him and his team were professional, hardworking, and reliable, which meant a lot after everything I had already been through with this project. I'm really thankful for all of his help and would absolutely recommend him to anyone looking for a trustworthy pool contractor!

Gregory retiled our pool and spa and did a beautiful job! He has a good eye for design and is a…read moreperfectionist with an amazing work ethic. He is also friendly, professional and clean. I love his work and feel so grateful to have all new tile! :)

Vitali did a full master bathroom remodel for us and he was fantastic to work with from beginning…read moreto end. I had contacted a few contractors for quotes and felt that most were unclear about what would be done and what we were actually paying for. When I called Vitali he was able to come out the following morning, his quote was clear and reasonable, and he laid out of schedule of what would be done each day. He was able to give suggestions about what we might want consider (Ive never remodeled a bathroom before) which was very helpful and he was able to start very quickly. He was even accommodating and took my calls from the store where I was buying materials and helped guide my purchases. When the work started, he and his people arrived promptly every morning, were very courteous, and cleaned up at the end of every day. In order to stay on schedule, which they finished the job in 8 days, he even stayed late, with permission, working until after 8:00 multiple times. He checked in with me regularly as the work was going on, not just about the major things but even the little things that I would have really considered. For example, I'm tall and he made a point to make sure that the shower heads were a bit higher than normal. He made the niches larger to accommodate the height of the shampoo bottles. Little things like that really go a long way. And he also took care of some bigger issues. We did not realize that apparently our prior toilet was installed very poorly and was leaking under the floor. I know this created a lot of extra work but he simply handled it without a fuss. I cannot recommend VL Tile enough! For me, one of the worst parts of trying to get stuff done on my house was finding a trustworthy and reliable person to work with and I'm so glad that someone recommended Vitali to us. I will absolutely be calling again soon for our next project. Thank you, Vitali!

Highly recommend! We're so happy with the way our bathroom remodel turned out. The crew was also on…read moretime everyday, and the process was great. Highly recommend for any remodel and tile work.

David and I were impressed with the work you did on the House it turned out beautiful and ! Thank…read moreyou

True craftsmen. Turned a complete disaster of a bed/bath into a custom work of art, zen-like space…read more No attention to detail spared. Carlos worked tirelessly to meet all of my demanding needs and when the scope expanded, he even coordinated outside contractors with seamless execution from reframing to electrical to finish work. The tile skill of the team is second to none. Johnny is a master of his trade. Wouldn't pick any other team.

Had Simply Restored out in December to deep clean our master shower and repair the grout and…read morecaulking. Josh was the tech who did the work and he was great. Explained the entire process step-by-step and then did really high quality work. Our grout and caulking looks like new and all soap scum was completely removed from the tiles. He also extended our grout to cover our separate tub, which was a nice plus. Josh was very friendly and efficient. Also, Kyle was very responsive in getting us the estimate, very easy to work with. Would definitely recommend them for any grout or caulking work and would definitely use them again when repairs are needed.

They were able to quote the job based on photos I sent. They came, cranked it out, and left…read moreeverything very clean. Would definitely recommend!

Family Floors & More truly lives up to its name by taking excellent care of local families. They…read morefirst renovated our kitchen and master bedroom during COVID about six years ago under the previous owner, and we had a great experience then. More recently, we had an upstairs bedroom leak that required removing both the floor and subfloor. Their team handled the repairs beautifully, installing new flooring and even adding a smart toilet. We also had them remodel our downstairs bathroom, and both projects were completed with outstanding workmanship--on time and with a high level of professionalism. Alex, the project manager, coordinated everything smoothly and kept the process stress-free. The new owner, Andy Moore, clearly continues the company's tradition of delivering excellent service and genuinely caring for local clients. We really value businesses that support and serve the community, and Family Floors & More does exactly that. Highly recommend them for any home remodeling project.

My husband and I went to three local flooring companies and after getting a good scope of what each…read morehas to offer, we got quotes from two. The service provided by Kevin at Family Floors was by far more exceptional that we just had to go with them. Kevin spent hours pulling flooring samples and when we changed our minds and went from wood flooring to laminate, he just continued on, bringing us samples we could take home AGAIN to view. This made all the difference in the world. The other popular flooring store did NOTHING like that. He just left us to our own devices and we had to remind him to send the quote. Kevin was on top of it all, from helping us choose, getting a quote again and again, then the day of install he was here managing his guys. The men were very experienced and needed no supervision from my husband. I highly recommend Kevin at Family Floors and More.