First time at a leather shop and ended up leaving much more knowledgeable about this space. The…read morestaff was very informative, honest and explained things in a way that a newb (like myself) would understand. The quality of their products seem high end, but they have a lot of variety at various price points. Highly recommend this place!

2 staff were working. The knowledgeable, helpful one was teaching. It was difficult to get the…read moreother one to do much other than answer "yes" & "no" to questions. I did not feel she was knowledgeable or helpful so sticking with the Austin location where staff have always been kind and helpful. This store does seem to have more products though.

I went in today and it was clean and well stocked with what I needed. I went in for Mod Podge super…read morehi shine and came out with much more. Including Copic markers and even the ink refills which made my day. Normally those are not sold in stores but they had a great selection. Thank you so much Elle for your patience and help!! You made my experience enjoyable :)

Why did I go to this store again?! I realize the world is TRYING to do away with human cashiers…read more But I normally enjoy HUMAN interaction. And I defiantly support employing the fine people of Round Rock. All of the registers here are now self check out except for one. No-one was helping the customers that were experiencing trouble checking out. The one human at the register should have had a sign that says, "I hate my job" hanging around his neck. I chose "the OTHER" well stocked and FRIENDLY craft store in Round Rock!

Beautiful store! I Loved their selection, loved their custom services. Folks are very…read moreprofessional and nice. Loved the discounts for Wiring $$ as a payment form too. Most of all, I loved the price of the Genuine certified diamond I bought. I was nervous about buying online, but having it shipped to Austin from NYC to view sorted out all my concerns. We found our new Jeweler!

Staff was nice. The ring selection was good & seems reasonably priced. Cute spot at the domain.read more

Today I went into this Jared location to get some rings soldered together. I've been there before…read moreabout a year ago and had a great experience so I didn't expect anything different. Instead, I had an amazing time with Jeff/Jeffrey. He was very warm and personable with excellent customer service. He radiated joy and positive energy and it made my experience that much better. I'm kind of an awkward person and don't always talk to people in public but he made me feel very comfortable. I learned he is also a watch specialist and I will definitely be back to get one soon. Thank you for the great and easy experience. It made my day and will keep me as a future customer.

Do not come here they will mess up your ring terribly. I haven't been able to wear my ring in…read moremonths because they keep messing it up every time I take it in. First messed up the appraisal then the setting 3 times in a row now I have to come back again and leave it for another week. They are also extremely rude and racist towards black people.

We've used CMY for several occasion during years. It's always easy to place your order online and…read moreadd special requests, if you don't see the perfect option on the website. Despite have to very alert dogs, the CMY guys are ninjas during the night and place your sign undetected. great service, great value, great product.

well my friend got me again...Joanne.......yes, you know who you are.and it was great. Had a lot of…read moreout of town family as well as folks here in Austin. Caught the friendly girl putting the sign up and she really did a great job. it was up for days, because actually this celebration was going on for just about one month. it was fantastic, but I did not catch her taking it down to thank her for this great idea and to thank the people she works for. I love this idea. thanks to the company and to your workers. love

Everything from initial phone inquiry about engraving to pick-up was friendly and efficient. I…read moreexplained the look I wanted, and trusted the font and design to them. Was texted when ready. I was not disappointed, and the recipient was thrilled. Highly recommend.

Did a great job on updating a yearly football rotissetie trophy. Will return for other projects.read more

What a FANTASTIC place. I had a tiny project and I felt treated like a big customer. Not once did I…read morefeel like I was wasting their time. Debbie was fantastic and great conversation for the little time it took to get the work done. Not only did they do the work timely, they didn't stop working on my project until it was perfect. This is the charm that I long for in business, and I wish it was still prevalent. I will be returning in the future for any of my printing needs.

Debbie and the team at Burk's (Round Rock location) are amazing! I asked them to do a job which…read morethey had never done before, but they took it on as a challenge, and the final project came out perfect (even better than I expected)! They are kind, courteous, and very good at what they do! If you need a professional job done right, they are the company for you!

Such great people, they are very flexible and friendly. If…read moreyou want the best selling value they will not disappoint you. :)

The team is incredible, Kelly is a star, and her expertise in…read moreThe products and their worth are well-received and much appreciated. Thanks for the excellent service!