I've been ordering from Crown for years and noticed a huge change in the quality and freshness of the food over the past few years. Our last few orders were not good at all...dry, microwaved, rubbery, soggy, old tasting, cold...etc. The last time I ordered a meatball parmigiana sub, thinking they can't possibly get such a simple meal wrong or have it come out bad. The meatballs were rubbery, barely any sauce (so they were dry) and the "mozzarella " cheese that they melted on top was clearly microwaved (it flattened over the top in a square position, so it clearly was microwaved as well) and tasted like American cheese/not mozzarella. My son ordered a wrap and said it was awful and the fries were cold and soggy. I JUST had back surgery on Tuesday and my neighbor got me a gift card to Crown Pizza...there's absolutely NOTHING on the menu I'm willing to try again since the simplest of orders came to my home practically inedible (if I didn't add things to mine and my sons sandwich, we would have had to throw it all out). I feel terrible that my neighbor wasted her $ and am trying to figure out what is edible to eat from there so her generosity isn't being thrown in the trash... if I could trust getting a fresh pizza (not one that's been pre-made and sitting under a heat lamp for hours and then thrown into a box, so that by the time it gets here, it's not only cold, but hard as a rock on top of everything else, than MAYBE I can order something...but otherwise if anyone is a fan of Crown, then I'd be willing to sell you the gift card so I can order from someplace else. Sorry, but not sorry...it's so sad how bad the food has gotten. I'm read more

Tried Crown 5 times since it has opened... Very slow. Service is terrible. Pizza is average. Gave them plenty of chances.

Pizza quality is consistent and we always take advantage of the Family Feast deal: large pizza, wings, and a 2 liter Coke for $20! The wait time is the only downside but it is WORTH THE WAIT! read more

Stopped in to talk to someone at Crown yesterday. I had been there the day before and ordered a soup, a pizza roll and a pc of Sicilian pizza. I specifically asked that everything be "piping" hot. I got a soda, sat down and waited. I saw my soup come out and then saw server take my other items, already bagged up, from top of the oven. I paid, left and was at my kitchen table in less than two minutes. Soup was absolutely boiling. Pizza roll and slice were barely warm. He apologized for that. I went on to mention that this is kind of a recurring issue when I get take out here.The food is ok, the soups are great.....but there's always something that is not hot. He responded that it's hard to get it all to be ready at same time (I had suggested that that was the issue). He explained that one food item ticket may go to one cook and another to a different cook. I told him that that was just a communications issue. If they communicated, things would be ready very close to each other. He said, "that's not the way we do it". I thanked him for being honest and telling me that he can't comply with a simple customer request. Having spent time in restaurants, as a customer and a worker, I know that his response was not what it should have been. Sure, every once in a while at a dine in restaurant you may have to wait a minute or two for someones entree to arrive. Not often though. Take out is no different. It's the same thing as table service. It's really a shame because food is certainly ok enough to frequent the place, but I CAN"T deal with cold food. read more

The pizza is amazing! The prices are also very good. And the delivery guy was very attentive. Looking forward to try other things on the menu. read more

Ordered food to be delivered at 8:00. Food came at 9:40 ice cold. After heating it, it was after 10:00 before we ate. The calzone hardly had any ricotta cheese, all bread. Garlic knots very greasy. Pizza under cooked. Food was terrible! $50.00 down the tubes. Threw the whole thing out. Never again would I order from here. read more

Is a nice addition to Trumbull. Pizza is a cross between old Townes crust and gives flavor...always busy but something is up with their phone lines.. read more

Pizza is consistently excellent. I have never been disappointed and the delivery times have been well within reason. The chicken veggie comes particularly recommended. read more

This is my FAVORITE pizza place ever ! And the best customer service , employees are super friendly and polite . This place is the best of both world . read more

This is an amazing pizza place. My family and I come from New York frequently ... We recommend this place to anyone in the area. Either to take out or dine in. The quality of the food is incredible, salad super fresh, tasteful and they offer many other options to choose from and satiate your hunger. Staff is super friendly, kind and prompt to secs you the best. Clean and safe ambiance!!! Five stars are not enough. Highly satisfied! read more

Updating my review from 5 to 4 stars. Still, 4 is good! Problem is their consistency. Usually great, sometimes ok, rarely bad. My advice: try them at least 3-5 times and decide for yourself. They're still my go-to place for pizza in Trumbull and that's not changing. read more

Stopped in for lunch to try them out. Was slightly reluctant after reading the reviews. Anyhow, the service was prompt and friendly. I had a slice of pizza and a cobb salad. The slice was huge, the salad carefully made, and both were delicious. I will not hesitate to go back. read more

Call and then I got put on the line that just made me sit there forever for somebody to answer the phone service sucks took a long time for my pizza to come and the pizza was average read more

Ordered 3 pies for pick up, when I got home with the 3 pizzas 2 were what we ordered, the one we ordered with 5 meats only had cheese, no toppings at all. How hard is it to get a pizza order correct? Pizza crust was undercooked, cheese stopped 2" in from the edge of the pie, do yourself a favor and skip this pizza place. Would not recommend on on any level. read more

I have brooklyn in my blood so i know good pizza 5 stars they even have slices

Crown pizza is above all expectations. The staff is friendly, respectful and super Clean ambience. Super recommend it. read more

Although the pizza is pretty good, I'm giving this place only one star because of ethics and not doing the right thing. I called and placed an order for two large pizzas with one topping. The price came out to ~$32. I've only noticed after receiving the pizza, that they have a constant coupon that states two for $19 (toppings additional). When I called and ask why I was not given that price the person told me that I have to indicate that I have this coupon and hung up the phone on me. A place that values their customers, especially a new place, should do the right thing from the get-go and if they didn't, they should try to fix it when somebody calls and complains about it. read more

Food may be good but delivery time stinks. Told food would arrive between 45 minutes to an hour. Called after 1 hour and was told driver should be there any minute. Took over 1 1/2 hours for food to arrive. Needless to say my kids were starving. read more

Just came here for the first time on Tuesday and was back again today. Delicious Sicilian style fresh tomato pizza. Crisp, flavorful crust , fresh tomatoes , basil and just the right amount of fresh mozzarella. Other great varieties that I haven't sampled yet, but I'll be back to try. Just as important - very friendly owner and staff, which make it a great new business to support. Nice outdoor seating for the warmer weather. They deliver, too! read more

I am a big fan of this new pizzeria Italian restaurant here in Trumbull. Hailing from Brooklyn myself I do know good pizza :) this place knows its pizza, especially the Nonna, which is crushed tomatoes, fresh mozzarella and basil baked on a square ( pan pizza ) Delicious! Lots of other choices. Have not tried the other entree styles, just the pizza, and I am hooked. What makes this place also so special is the friendliness of the staff. They could not be more accommodating and interested in customers enjoying their time/experience while in the pizzeria. We have eaten in and ordered out for delivery, which is timely and with drivers who are friendly and very competent in handling money transactions. These are issues of the quality of the product but also of the staff that is hired. Attention to detail means a lot. I hope Crown establishes itself in Trumbull for many years to come. They are clearly off to a great start. read more

Crown pizza is my go to pizza place. It had amazing food, fast service, and a great staff

total experience was trash. if you ask for a cheese pizza their interpitation is some cheese on toast. No sauce at all. Also if you ask for a caprese salad with cheese on it they toss in a piece of kraft singles for you. I wouldn't feed this food to a starving dog on the street because it would be abuse. their waiting staff is crude and snobby after i left them a $5 for sub par service and they seemed pissy that they got even that. The delivery guy made us walk through trees that separate houses because he didn't know how to use simple technology. to add salt into the wound he did not know how to make change a 4th grader could do. save your self the anger and time and go to literally any other pizza place in trumbull read more

Nona pizza is top notch and is my new favorite it town. Regular pizza is just okay. Steak and cheese is very good. Excellent customer service! Delivery is always quick, accurate and hot! read more

Tasty NYC style pizza. A bit expensive. Fingers crossed these guys last, that location has had a string of failed eats.

This might just be the worst pizza in Fairfield County. I'd rather eat a frozen pizza any day. A whole $20 for a large piece of cardboard. Employee answers the phone with a "yo". So bad that the first bite had me laughing in disbelief. I even made a yelp account just for this. read more

I tried them out and was very dissapointed. Every business that comes to this place has some bad luck. Their pizza was ok nothing special about it. Even their sauce tastes like it comes from a can. Down the street is Franco Giannis, i've been going to them for a while now and its way better than crown, cheaper too. read more

Incredibly rude staff on the phones in Trumbull, but decent pizza. Invest in your people, please.

Unfortunately they did pick up the phone for me (my second attempt) and then charged me $19+ for a very bad pizza. I will not be a repeat customer. read more

I really wanted to like this place but... I had pizza from Crown twice. The first time it was pretty good and I was pleased,... not anything to write home about but descent. I remember thinking, .. "Maybe a little better than Giove's" (the other pizza place in town). The second time I tried it, it was a disappointment. I like NY style thin crust pizza. I noticed that the pizza from Crown on this second visit did not have an even thickness to the crust (thin in the center but thicker as it got closer to the crust, seemed it could have either cook a bit longer or the oven needed to be at a higher temp. (was chewy rather than crisp and bready toward the crust). Also was a bit dry, definitely needed more sauce and probably maybe a sprinkle of olive oil. So my big issue was the inconsistency between the 2 visits. Who is making the pizza each night and where is the quality control? read more

I honestly love this place! The pizza is delicious and i love how they serve sizes (which are huge). I love how there are many toppings to choose from. I feel like the most important thing about a restraunt is the staff, and crown pizza definitely deserves a 10/10 for that! They are very very friendly. If you are looking for a good pizzaria in Trumbull, go to Crown! read more

I wanted to like them. The pizza was actually pretty good, and tasted just like NY style pizza as they claim. HOWEVER, one afternoon after eating a regular slice there with my boyfriend, I returned home with a horrible case of the runs. I guess someone didn't wash their hands properly when handling our food. My boyfriend decided to give this place another chance one day, and when he went to pick up his food he noticed that the cashier had open wounds all over his hands with what looked like puss coming out!!! SERIOUSLY HOW DISGUSTING AND HORRIFIC!!! What business owner allows their employee to handle food in those conditions?!?! And why hasn't the health department been called on this place yet?! Shame on you Crown Pizza, for allowing your employees to work around your customers food in such conditions! I won't be a whistleblower, I just won't ever step foot in this disgusting dump ever again! read more

If nothing else, this place would get a big thumbs up from me because of their delicious Nonna's pizza. You HAVE to try it! Crust that's crisp on the outside, but not too thin, a slightly sweet sauce with good-sized chunks of (pomodoro?) tomato, fresh, not dried, basil, delicately flavored mozzarella, and a garlic-olive oil = perfection. But don't stop there--we've tried the sandwiches and a few slices of some of the other pies and they've all been top-notch. The staff is always extremely friendly and anxious to make sure our order is as we'd like. Delivery service has been great, too--always gets here within a half hour. Yes, there are other pizza places nearby, as some have noted here. But for our money, Crown Pizza is by far the best of the bunch. The restaurant isn't huge, but whenever we've been there we've seen plenty of tables available. It is very clean and bright. The parking lot is very large and I've never had trouble finding a spot. There is outside seating as well, with a roof to protect from the sun or rain. All in all, a great family place! read more