I've definitely come in here at least 20 times and I've only bought shoes maybe once before today…read more I have a size 13 and it's hard to find the shoes I like but I go throughout the store searching the boxes. I'm always greeted and customer service is fantastic here. Today a employee mentioned the clearance section might have the size I'm looking for. I didn't want to but I went anyways and sure they're aren't a hit shoe and they've gone down in the demand for them. I bought a pair of white and black Adidas (Hoops 3.0) The lasting effect on me wins my loyalty to this business. Eddie, I'm not sure if that was his name but the cashier had a good attitude. He spoke clearly and showed me respect as I made my purchase. Definitely a good guy and he offered me the store program (enter my phone number) and told me what I could get with it. I told him no thanks. This location has two parking lots and street parking for free.

Found some deals online and decided to call and see if the deals online were in stores too. They…read moreare so i decided to come in. The store is clean and the staff is nice. They carry so many shoes it was nice walking around and finding them around. i was able to get all colors of youth hoodies for $9.99 and my teen couldn't be happier.

My favorite cap place to come too .he had alot of options…read moreand he has the best prices up in San Fernando valley. Fitted and a few snap backs. Service is amazing and he's very helpful if you ever have any questions. T shirts kid shoes and work comfort shoes is all there.

EXCELLENT for HATS! By far the lowest price around for a decent selection of up-to-date new era…read morehats - probably one of the few/only authorized dealers in the area. They also have a tight selection of current-style casual shoes (mostly vans and some k-swiss, skechers) with some work shoe/boot options (mostly cactus brand) with good pricing if you need em. I picked up a pair of non-slip leather work boots since i needed some new ones anyways AND they were priced 20% lower than amazon so it was great will definitely be back!

Some things are a little over priced, BUUUUUUUT they have some of the best selection of must have…read morestaples. I know some of these items are available down the street at the swap meet, but when it's Wednesday and you need THAT one thing...guess what, New Star has it! Call it a convenience fee I guess. On today's visit, there was a young lady at the register. She was very nice and I had no attitude problems at all. Say whatever you want to say about this place, but whenever I need something last minute, they have it most of the time.

Stay away from this business they don't do refunds or exchanges I bought a shirt that was the wrong…read moresize went back there the next day and they said they couldn't do anything and all I wanted to do was exchange my size would rather go to target across the street than take my money here

Awesome place! I can't say enough good things about Evelyn...I went there in a rush under…read morestressful conditions to get a pair of safety shoes for my new job. Evelyn knew I was on the way and stayed past closing time to accommodate me. Then I had to return the next day because I realized after arriving there that I had failed to bring my voucher. The next day the store was really busy and she was slammed. But she graciously handled me and a whole store full of customers courteously and professionally and in a very warm and friendly manner. Moreover, she is very knowledgeable of all the products and warranties, and she is fluently bi-lingual in English and Spanish. I highly recommend Evelyn and Industrial Shoe Company

The personal are very nice and the price are efforable. They have good brand shoes and they are…read moreopen Saturday ..

I like this place hole in the wall hard to find spots like this with ones you only hear about…read moresometimes check it out they're on foot Hill boulevard just west of Van nuys coach shirts pants socks lots of socks and shoes I'm sure you'll find something you like I go two/ three times a month.

This store is very convenient. I was amassed to see what I can get for $20.00…read moreThe selection is huge and the stuff was nice. they don't really push you to buy they just let wonder around and pick and choose. I bought shoes for my kids and for me a pair of beach sandals. I think everyone should check it up.

I went to Sherman oaks shoe palace and they gave me issues so I came to Van Nuys. Angel took great…read morecare of me and was very nice. I also met Diego. They both were professional and had great customer service. Thank you.

When I got there was a employee named Aylin waiting outside and the store still wasn't opened yet I…read moreasked Aylin why wasn't the store open she said because the manager named Angelica was running late so I went to McDonald's and came back 30 min later Angelica still wasn't there really bad manager it was 11am and she came at 12pm the store opens at 11 hope they fire that manager asap honesty I wanted to buy shoes

I just want to share my recent experience at this location. I had to bought a Mexican jersey for my…read morefriends son which it was too small. I went to make an exchange to other location and I was told they couldn't help me that I had to go to the one I bought it. Yesterday, i had the chance to go to this location I just had surgery and the cashiers where helping two different customers (really bad customers) one of them had a child running even back of the counter and the mom didn't say anything. At this point I was losing my patience . The cashiers kept their integrity to the 100% shout out to them. When it was my turn I didn't check the jersey and it had a visible stain but with tags she told me it wasn't able to do the exchange but she would ask her manager that's when DANIEL came in and he was very nice. I explained the situation. He did the exchanges without a doubt. Thank you Daniel for your service . I just paid the difference and that's it. I would gladly come back to this location.

This place has a large selection of shoes as well as some socks, shirts, hoodies, and hats…read more It's nice inside.. always clean, organized, and well kept. The staff are great and are more than willing to assist you in your search for the perfect pair of shoes. The prices are good and very competitive. They usually have some sort of deal going on if you buy two pairs... mix and match, or get yourself a couple of pairs of your favorite shoes in multiple colors. They have a wide variety of shoes, including sneakers, running shoes, and even Dr Martens. Tip: Be careful when ordering online. I have large feet. Most of the time, they don't carry my size in the store, requiring me to order them online to be shipped. My last order was a little frustrating. I was considering deducting a star due to this experience, but... I am reviewing this location, not their shipping department or their customer service in another state. I had entered a promo code online for 20% ($40) off the total price if you spend "X" amount of dollars. Which, I added additional items to my cart to reach this amount. For some reason, the discount did not apply. I noticed and contacted customer service immediately. I asked if they could honor the discount and gave them the code but was told, with no hesitation or understanding whatsoever that they would not do that. I then proceeded to ask politely if they might be able to issue a gift card for the difference that I would use on my next order. Sounds fair... right? The answer was No! Needless to say, I was disappointed. Overall, it is a good find. I will be returning!!! Enjoy! #jsho

I was able to pick up a pair of Jordan retros here recently which are like unicorns these days…read more The store is on the smaller side, but the team here is always good to me and today that was Felix. Keep up the good work!

Walked in with a solid intention of buying 3 pairs of shoes for me and my daugther. They had them…read moresurprisingly. I stood there like an idiot waiting for somebody to even acknowledge me. NOTHING guess they didn't want my money I could of walked out with merchandise and they wouldn't even know. I went 3 stores down to a little store that looks like a pops and mom place. They were awesome. Sucks to be you FinishLine. Hope the DM sees this

Just wanted to give a big shoutout to Dominic the Manager that was able to help me…read more I called to ask the right questions about a returned before I got there and not waste my time. When I arrived to the store; I was helped right away and left satisfied ,I was able to get my work shoes for the next day with no problem thank you for the gentlemen for his kindness. I also come to this Wss location and is always clean and never ever had an issue, Thank you.

Whatever you do, do not place an online order here if you're a girl! For some reason, their shoe…read moresize is automatically default to men's sizes and it's a huge issue to return if you place an online order. They will make you ship it back instead of returning it in store due to their policy.

I placed an order online and picked it up a few hours later. Staff welcomes you in with a smile…read more While they got my order I walked around and noticed they are well stocked, clean and organized. Nice store. making it easy to find what you are looking for. They are having great back to school deals. you need to stop by.

Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.