I follow SHUSA o! IG. They posted some J1s Well one…read morehappened to be a pair of trophy room lows I've been looking at for a few months. The price was competitive so I bought them on Wednesday. They shipped the same day and being in CA near them they came in on Friday. Shoes are clean AF and exactly what I wanted. Ill be picking things up from them Again! thank you SH!

Every time I have gone to this store I have been treated with the upmost respect and fairness…read morebeyond any other shoe store I have been to. I have sold several shoes to them and not only did I get a great price, I even tried to kick them down a few old pairs for a donation and they said "We got you, let's get you some money"!! Who does that. THEY ARE OUTSTANDING !!!!!

I went to Sherman oaks shoe palace and they gave me issues so I came to Van Nuys. Angel took great…read morecare of me and was very nice. I also met Diego. They both were professional and had great customer service. Thank you.

Had a great experience at Shoe Palace! Our sales associates was Randy .. he was super helpful and…read morewent out of his way to make sure we got exactly what we needed. He was friendly, patient, and really knew his stuff.. made the process very easy!!! . The store had a good selection, and the vibes were on point. Definitely appreciate the awesome customer service. I'll be coming back for sure. Thanks again, Randy!!

I placed an order online and picked it up a few hours later. Staff welcomes you in with a smile…read more While they got my order I walked around and noticed they are well stocked, clean and organized. Nice store. making it easy to find what you are looking for. They are having great back to school deals. you need to stop by.

Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.

I recently visited both Road Runner and Fleet Feet while searching for new walking shoes, and the…read moredifference was striking. Fleet Feet was, quite literally, feet ahead of the competition. At Road Runner, a foot scan gave me useful insight into my foot structure and what to consider in a shoe. The technology was impressive, but the experience was less so: the store seemed understaffed, trying each shoe often meant another 5-10 minute wait, and when another associate stepped in, I had to repeat what I had already gone through. More importantly, when I asked to try a shoe outside the scan's recommendation, I was discouraged because it contradicted what the technology suggested and was told not to try it on. Data can inform a decision, but footwear is ultimately experienced by a person, not an algorithm. A scan should guide curiosity and judgment, not replace them. I eventually tried the Brooks Ghost 18, but Road Runner did not have the colorway I wanted, so I bought them elsewhere. After my first walk, they began cutting into my ankles, and my search started again. Then I went to Fleet Feet. From the beginning, John made the experience entirely different. He greeted me warmly, did a new foot scan, explained what the results meant, and, most importantly, listened. He combined the data with his own expertise and my actual feedback rather than treating the scan as an answer. And finding the right shoe was not easy. Because of the anatomy of my feet, I ended up trying nearly 15 different pairs. Through every one, John's patience never wavered. When a shoe caused discomfort, he listened, reassessed, and brought out another option. He never rushed me, never made me feel like I was taking up too much of his time, and never acted as though he simply wanted me to settle on something so he could make a sale. What made the experience exceptional was that John seemed just as invested in finding the right shoe as I was. There is a profound difference between helping someone buy something and genuinely helping them solve a problem. John understands that difference. Eventually, I found the ASICS Novablast 6, which felt like the best fit for my needs. Unfortunately, Fleet Feet could not get my preferred colorway in time for an upcoming trip, so I ultimately left without buying a pair that day. And that may be the strongest testament to John's character and customer service. After investing all that time in helping me, John never pressured me to buy another color or settle for another shoe just to make a sale. He cared about getting me the right shoe, not simply getting me to buy a shoe. That kind of service is rare. I have met plenty of people who are knowledgeable, and plenty who are friendly. It is much rarer to find someone who combines expertise, patience, attentiveness, and genuine care for the customer's outcome the way John did. Fleet Feet, you have an exceptional employee in John. A foot scan can provide data and a system can generate recommendations, but neither can replace someone who listens carefully, applies expertise, adapts when the obvious answer is not working, and stays committed until the customer has a real solution. John turned what had become an incredibly frustrating search into one of the best retail experiences I've had in a long time. Thank you, John. Your patience, expertise, and genuine commitment to helping me find the right fit did not go unnoticed. Fleet Feet is lucky to have you.

Great service. They have a device to accurately measure my feet, not just asking me,"How do these…read morefeel?" In n out in 13 minutes. Not rushed but they had what I asked for.

Came for sneakers and hats. Just a barbershop now. Did not get my hair cut. Review posted on…read more7/17/22.

I made a commitment to support small businesses in my area, which hasn't always been the best…read moreexperience. Eight 1 Eight is definitely one of the good ones. I placed an online order, after reviewing my order summary I noticed I ordered the wrong size. I immediately contacted the store. Mike one of the store's owners, provided excellent customer service by not just fixing my error but taking the time to talk to me about his store's collection. When I mentioned my goal of shopping small, he also shared that his store is involved in community service. Once my order arrived the quality of the shirt exceeded my expectations, I will definitely order again. And will make time to visit their store in the near future. A+.

I'm not too sure about this place, I came in 3 times trying to sell some shoes and everytime they…read morekept telling me the person who buys isn't there and told me to come back on a specific day, I returned two more times and still no one. I even tried to call the number so I wouldn't waste my time and gas and no answer. Third times a charm I kinda gave up, may take my business elsewhere. I'm sure they don't care though.

Have yet to visit instore but can't wait! There new website is very easy to shop and love that they…read morenow carry high fashion accessories, I was able to buy my BF the powerpuff SBs he wanted, and got myself a nice bag and some designer glasses. I noticed they do consignment as well before I have used the real real, but it plan to use equvalence the best time I want to sell any of my items! Shipping was fast easy! Thank you guys!

I wanted to go to a shoe store similar to what they had many years ago where the salesperson…read moreactually measured and fitted your shoes. I gave this a try. Be warned the shoes are expensive. However they make sure they are custom fitted to your feet. I was measured by some high tech machine. The sales person, in view of my age, held my hand to keep me upright. I tried a less expensive shoe but it was difficult to put on. I then tried a rather expensive one which ultimately fit like a glove. I wanted something which fit right regardless of cost and thus went with the more expensive pair. The shoes fit as if custom made for my feet. The sales lady was very patient with an old man like me.

Erica was incredibly helpful and patient in fitting me in Birkenstocks for the first time! Everyone…read morewas friendly and the store has a wide selection of various types of shoes and other items. It was also super clean and organized. I highly recommend it!

Coolest and latest styles to choose from for yourself and your family.To buy as gifts and presents…read morefor your friends and loved ones.For work,casual outings,weekends, special events,holidays,parties,graduations, church

I've always loved Shoe Palace. The variety of clothing and the lineup of shoe releases are…read morepleasurable. Just one of many happy customers

shop here very first time . Staffs were fully trained, they provided great customer service and…read morefriendly I bought a pair of work shoes without hesitation. Keep up the good!

My mother and I came in here last Friday because she was seeking new sneakers and so this store…read morehappened to be in our radar. After she found the pair she wanted, she asked me to go form line. I was waiting in line for a good 10 minutes (the only obvious customer waiting, and the other cashier didn't even say anything to the other cashier that came over) as there was only one cashier who was assisting a customer. Then, another random lady popped up out of nowhere and decided to wait at the counter next to the cashier. Suddenly, another associate came and started to check her out instead of telling her that I was there waiting prior. Do Better So yes, if you have the time to kill, come here as they move slow and even ignore the customers who are in line and assist folks who cut line.

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William