I've definitely come in here at least 20 times and I've only bought shoes maybe once before today…read more I have a size 13 and it's hard to find the shoes I like but I go throughout the store searching the boxes. I'm always greeted and customer service is fantastic here. Today a employee mentioned the clearance section might have the size I'm looking for. I didn't want to but I went anyways and sure they're aren't a hit shoe and they've gone down in the demand for them. I bought a pair of white and black Adidas (Hoops 3.0) The lasting effect on me wins my loyalty to this business. Eddie, I'm not sure if that was his name but the cashier had a good attitude. He spoke clearly and showed me respect as I made my purchase. Definitely a good guy and he offered me the store program (enter my phone number) and told me what I could get with it. I told him no thanks. This location has two parking lots and street parking for free.

Found some deals online and decided to call and see if the deals online were in stores too. They…read moreare so i decided to come in. The store is clean and the staff is nice. They carry so many shoes it was nice walking around and finding them around. i was able to get all colors of youth hoodies for $9.99 and my teen couldn't be happier.

This place is good when you are looking for shoes for a special occasion, this is your spot!…read moreCustomer service is always Great!

Really disappointing experience at this DSW. Genesis the manager was extremely unhelpful and made…read morewhat should have been a simple issue much more frustrating. Their store has signs of online price match if it shows a lower price. DSW website shows $15 off the shoe I had in hand and she told me she can't honor it in store and have to buy it online. So I did and when I asked to get it since they were right there she said I have to leave and come back in 2 hours with attitude. It took less than 15 minutes to process and customer service told me they CAN honor the price in store. Genesis has poor customer service skills. I felt like my concerns were dismissed instead of actually being listened to or resolved. The one bright spot was Luis, the other manager. He was genuinely kind, patient, and actually took the time to help me. He listened, tried to find a solution, and treated me with the customer service I expected from the beginning. I really appreciate Luis, but unfortunately the experience with management left a bad impression and I won't be rushing back to this location.

Some things are a little over priced, BUUUUUUUT they have some of the best selection of must have…read morestaples. I know some of these items are available down the street at the swap meet, but when it's Wednesday and you need THAT one thing...guess what, New Star has it! Call it a convenience fee I guess. On today's visit, there was a young lady at the register. She was very nice and I had no attitude problems at all. Say whatever you want to say about this place, but whenever I need something last minute, they have it most of the time.

Stay away from this business they don't do refunds or exchanges I bought a shirt that was the wrong…read moresize went back there the next day and they said they couldn't do anything and all I wanted to do was exchange my size would rather go to target across the street than take my money here

I love this boutique! Was so excited when they came to San Fernando, much needed!…read more They have super cute stuff in a very cute setting with good music always playing in the background. Some people will say the prices are a bit high, and yes definitely higher than some women's clothing shops in the area but their items are hand selected and super cute. The customer service is great! What makes it worth it to me to maybe pay a bit more is the fact the girls are always helpful, will give you suggestions if you ask and bring you other pieces if needed! And then they added a shoe store with the cutest shoes at great prices! Check them out.

Nicole and her mom are amazing! They've helped me find the cutest last-minute outfits everything…read morefrom date night dresses to vacation looks. I always get the best compliments. Love supporting this small business

I placed an order online and picked it up a few hours later. Staff welcomes you in with a smile…read more While they got my order I walked around and noticed they are well stocked, clean and organized. Nice store. making it easy to find what you are looking for. They are having great back to school deals. you need to stop by.

Was doing some footwork during the Jordan 5 Wolf Grey drop last Saturday. Stopped by a WSS close by…read moreto this one asking if they had the wolf greys in. They had mentioned that the store on Sepulveda Blvd had them in. It was a 10 minute drive so decided to take my chances and check the drop out. While parking, I saw a line of about 10 people in front, so decided to get in line. While in line I can hear these guys talking out loud saying that they're just going for the biggest size. This is a highly sought after sneaker so didn't think the store representatives would just let someone ask for the biggest size. Boy was I wrong. I get it, the shops just want to sell the shoes and make their money, but each shop should have some rules for shoes that are highly sought after. Like not let people just ask for the biggest size. Have them write down or ask for 2-3 sizes, if they don't have the sizes, then they can move to the side and wait until the whole line is done before letting them just grab whatever pair they want. Also the guy in front of me got my size so I got super salty because he was one of the guys saying he's just asking for the biggest size. One of the representatives had stated that they had just sold the last pair of my size, so that really annoyed the crap out of me. These retail shops know what shoes are really sought after and which ones will probably sit for a while. I did like that they only allowed each customer one pair to purchase, either one men's or one GS pair. Not sure if someone can get in line once they make their first purchase but heck at least they had that rule. Unlike other shops that let people grab two to three pairs all at once. People will always show up and buy these type of sought after sneakers. I surely hope they read this review and make some changes for certain sneaker drops.

Awesome place! I can't say enough good things about Evelyn...I went there in a rush under…read morestressful conditions to get a pair of safety shoes for my new job. Evelyn knew I was on the way and stayed past closing time to accommodate me. Then I had to return the next day because I realized after arriving there that I had failed to bring my voucher. The next day the store was really busy and she was slammed. But she graciously handled me and a whole store full of customers courteously and professionally and in a very warm and friendly manner. Moreover, she is very knowledgeable of all the products and warranties, and she is fluently bi-lingual in English and Spanish. I highly recommend Evelyn and Industrial Shoe Company

The personal are very nice and the price are efforable. They have good brand shoes and they are…read moreopen Saturday ..

Just wanted to give a big shoutout to Dominic the Manager that was able to help me…read more I called to ask the right questions about a returned before I got there and not waste my time. When I arrived to the store; I was helped right away and left satisfied ,I was able to get my work shoes for the next day with no problem thank you for the gentlemen for his kindness. I also come to this Wss location and is always clean and never ever had an issue, Thank you.

Whatever you do, do not place an online order here if you're a girl! For some reason, their shoe…read moresize is automatically default to men's sizes and it's a huge issue to return if you place an online order. They will make you ship it back instead of returning it in store due to their policy.

Khalil was extremely helpful, friendly, professional, and knowledgeable! He knew the answers to…read moreevery question I had, and despite his fit machine giving him one set of information he trusted me on my shoes and found a great fitting pair for me! Daniel and Chris were also very friendly, and professional. Store is clean, inventory is well stocked including shoes for folks with wider feet! Absolutely recommend.

Great service from Chris!…read more I was at the store looking for a model from their Heritage line. Chris said they had them in stock, but not in the color I wanted (black). But Chris still offered to size me up and then do an inventory search at other location. He had my foot scanned on their machine and pulled out the shoe for me to try on... but in brown. He even recommended a set of insoles based on my foot scan. He then conducted a search and found one pair in my size and color available at another location. Chris was very knowledgeable about Red Wing products, even telling me about the features of different models, and history! A few days later, I went to the other location that had my shoes in stock.. Their staff was useless. I told them what shoe I was looking for and they just handed me the box. No assistance with fitting, sizing, or anything. I asked them about insoles, and they just handed me a random pair that were too thick and uncomfortable. Since they were the only store that had my shoes in stock, I purchased them there, but returned to the Granada Hills store to get the insoles that Chris recommended.

This couple has been in the shoe business for at least 20 years. They moved here from the swap meet…read morenext to the Vallarta about a year ago. People sometimes think that the goods at swap meets and small businesses are fake, and you will find some items that are off-brand such as "BOBS" instead of TOMS, but they have TOMS, too. They just have cheaper alternatives if you don't want to spend for the real thing. The Jordans are real. The Nikes are real. They have legit stuff. You can get shoes for the whole family from babies, kids, boys, girls, men, women, grandmas to grandpas. They have work shoes, tennis shoes, heels, boots, and they have menswear from tshirts, hoodies, jeans, New Era fitted caps, and beanies. They have the best prices in town. It's a small business so sometimes they don't have every size available, but if they have it, it will be at the most affordable price you can find. Support your local businesses.

I am an African- American woman who came in to look for some slippers. Immediately was approached…read moreby two workers asking "what size are you looking for?" And standing over me as I looked at the merchandise. The two Asian owners at the front on the store were also staring at me the whole time I was in there. I felt like they thought I was going to try to steal. Super uncomfortable, awkward experience. After I made my PURCHASE, the same workers standing over me asking me questions the whole time didn't even say "bye". Just looked me up and down. They were happy to get me out of the store. I wish I spoke up when I was I was in the store, but I felt embarrassed and uncomfortable. I will not be returning.

They have good deals but not all deals are great deals, more like a hit or miss. They do have a…read morelarge selection of different name brands. I usually go for shoes, but sometimes hard to find in my size.

Porter Ranch, CA I…read morehad enough time to spare before my movie starts. I walked around and looked at their deals. The store has a pretty good selection of products. I spent time perusing the clearance section of the women's clothing. It has a very nice deal. Extra 75% off on selected items that are on sale already. I chose 2 dresses and a romper. An employee passed by and check the romper price. It was not on sale so i returned it. While the 2 dresses were. By the time I got to the register, the line had died down which made the checkout process quick and easy. Overall, it was a good shopping experience. Happy shopping!!!