Recently had a bad experience I was few minutes late and the general manager didn't let me in told…read moreme to wait for couple of minutes because it's dark in the spin room. And then told me you can't go inside until the entire spin session is over. She wasn't rude but not friendly. What management needs to take in consideration is there is traffic in the morning. Customers pay money for these classes it's not free. There are plenty of other gym options in the area with better customer service

Our family LOVES Spenga! It's an excellent work out and great for our whole family! My Husband &…read moreSon like the strength training & the free weights are an added bonus. Both of my Daughters LOVE taking the classes. Especially when Danica is teaching. Danica is great at motivating and encouraging the class without coming off as too aggressive for the early morning sessions. The entire gym has a fun family vibe & the staff treat everyone like friends instead of clients. Shout out to the front desk workers for always being so cheerful & welcoming no matter what time of the day! These classes yield results & are great for beginners as well as professionals!

CrossFit Destruction is where it's at!…read more I'm working remotely this week and have dropped in every day since I've been here. The coaches are super nice, welcoming, and attentive. They also remember your name and greet you as if you're one of their own members. The culture of this box is great. Very warm, encouraging, and upbeat. The members introduce themselves, make an effort to get to know you, cheer you on, and are super nice. It's also maintained very well and super clean! The workouts are great. They encourage mobility with ROMWOD's every Wednesday, camaraderie with PartnerWOD's, and strength training with barbell driven movements in metcons. My go to in Sugar Land when at home visiting my parents! Pick up some cool swag, too!

BNKR is more than just a gym. I have been going here for over 4 years and it feels like family. The…read morecoaches are very helpful and knowledgeable. I definitely recommend BNKR to anyone who is looking for a healthier lifestyle.

I prefer this location over the Missouri City EOS. The space is larger, and the employees are more…read moreapproachable and willing to help. When I inquired about the status of the women's sauna, the front desk representative proactively checked on it, which I appreciated. There are plenty of machines available now that the Missouri City location is open, making workouts more efficient and less crowded. I especially enjoy the recording room, the theatre, and the Shark Tank recovery room, which add unique value to the overall experience. The showers are decent, though they could benefit from more frequent cleaning and more consistent replenishment of body wash. The instructors are wonderful--especially Frieda. I truly cannot speak highly enough of her; she is knowledgeable, motivating, and a standout asset to the gym.

I've been a member at EōS Aliana for about a year, but after moving, my friend and I wanted to…read morestart working out together and meet in the middle. Since I have the Willpower membership and can go to any location, I suggested the Sugar Land location. She decided to sign up there on her own, and that's when everything started to go wrong. After she signed up, she was offered a "free" personal training session, and we decided to do it together. During that session, we worked with a trainer named Joseph and made it very clear multiple times that we were on a budget and could not commit to anything long-term. He reassured us more than once that we would be able to cancel at any time. He even apologized later and tried to make up for the confusion by offering another "free" session, but by that point the situation had already gone too far. That reassurance is the only reason we agreed. As soon as we realized the cost wasn't manageable, we came back in person to cancel--multiple times. Each time, we were left waiting for long periods with little to no help, while staff stood around and watched. On top of that, no one ever answers the phone, which makes it nearly impossible to get assistance without physically coming in. The way we were treated during this process was honestly shocking. Instead of being helped, we were met with resistance and dismissiveness. The fitness manager, Mac, went as far as implying that we were "scamming" simply because we were trying to cancel--based on what we were clearly told when we signed up. That was extremely unprofessional and uncomfortable. At no point were we trying to take advantage of anything. We were just acting on the information that was given to us upfront. The lack of accountability and communication has made this situation way more stressful than it ever needed to be. I will say the general manager took the time to listen, which I appreciated, but there has been no follow-up since then. Honestly, the most disappointing part of all of this is that my friend was treated so poorly after I was the one who recommended this gym to her. What should have been a positive experience for both of us turned into something stressful and upsetting. After this experience, we will not be returning to this location at all. I will either continue going to EōS Rosenberg, switch to another gym like Amped Fitness, or possibly cancel my membership altogether. This was just a horrible experience overall. If you're considering signing up for personal training here, make sure everything is clearly explained in writing before agreeing to anything. Verbal promises do not seem to match how things are handled later.

If you're looking for a fun atmosphere with amazing members and coaches to push you further into…read moreyour fitness journey, then this is the place for you.

I eat what I want, because of Atomic CrossFit! They keep me in shape!…read more Programming is never boring, and people here are super friendly.

They closed down & still charging my account! I contacted…read moreseveral time , sent emails with no response

The only good thing about this gym is the price for your membership, but you can get that literally…read moreanywhere else. They close pretty early on Saturdays and Sundays, and the A/C sucks. I've been here all parts of the day and I thought it would just be hot during peak hours because of the amount of people in the gym, but it's also hot at 2pm when there are like 15-20 ppl there. Not to mention, they don't take maintain their equipment, machines break pretty often, and when they do they won't be repaired until maybe 2 months later. It's honestly laughable because when I used to go there the weighted dip machine broke in June and wasn't fixed until august.

Great coaches and super friendly! very clean as well. it's a balance of weights and cardio. cardio…read moreonly is M/W and strength T/Th.

I've been working out here since November and I am loving the studio! The workouts are great and I…read morelove that I just show up and I don't have to think. All the moves are on the tv screens which I love because it'll help me remember what we're doing or help show form. The coaches are also super helpful and knowledgeable. It's like a little community here at this studio I highly recommend!

I wish I could give this place more than 5 stars. As someone who is extremely socially awkward, I…read morestruggle with doing anything involving talking to other people but both times I have visited, Matt and Linsay were incredibly welcoming. The best part about talking with them is I never once felt judged by either. My first workout was intense but I left feeling so energized. The concept of the place is very interesting! And I seriously love that I can get a good workout in without a crowd of people around me. I couldn't have signed up faster!

Excellent workout with the heat and infrared - best bang for your money in less than 40 minutes…read more Variety of classes 24 hours a day.

I missed the class window start time by 40 seconds. Literally 40 seconds and they denied me into…read morethe class I already booked. They have a 5 minute late window and I was 40 seconds late due to traffic during rush hour. After explaining that they still would not let me in. Then the front desk told me they charge their members a late fee as well.I am a member and I pay 80 dollars a month. This was my first time late ever. I already pay $80 a month, then you deny my entry to a class I pay for a booked already and then wanted to charge a late fee on top of that. Also, after cancellation of my membership the front desk then told me I would still be charge one more time for next month. Their customer service is horrible. Their goal is to not help you improve, but to get every dollar from you possible. The trainers are nice and that's about the only good thing at this place.

I used to be a member at OTF ALIANA, I hadn't been to OTF in a while so I thought I'd give it…read moreanother try at the Sugar Land since it was closer to me. I booked 4/3/23 & canceled the same day because I had a last minute business trip pop up. It was well within the timeframe to cancel without penalty. My appointment was supposed to be for 4/4/23 at 6:15 am. I checked my Amex Platinum account this afternoon and saw that they charged me $28. I called to see why I had been billed, and they said because I didn't cancel which was an absolute lie. The person that was working in the evening of April 3 did not do their job. This place needs to do a little bit better at training and customer service. The young lady that I spoke to today so that there's nothing that she could do. Orange Theory is known for this as I have many friends who are or have been members. I would try another location. I will take my business back to the Aliana location.

Lifetime has been a staple gym in sugar land for as long as I can remember. Yes, LT memberships are…read moreexpensive, but you are paying for the experiences and all the services that Lifetime has to offer. Personally, I play a ton of pickleball so having SL lifetime as my home gym (where there's now 3 indoor courts and 13 outdoor courts) has allowed me to enjoy the game that I love. I have also been taking spin classes every week and enjoy exploring the myriad of classes that Lifetime offers outside of spin. I feel like nothing beats a gym like this, where I can get pickleball, fitnesses classes, weight training, cafe/study space, indoor and outdoor pools, and recovery equipment all in one place. Sure, sugar land LT is on the older side, but this membership lets you explore all other LTs in the nation (depending on your tier), so if you're on the fence about starting a membership, this is your sign to do so!!

I have been a loyal member of Life Time since the Sugar Land club first opened, and I am extremely…read moredisappointed by the direction the company has taken--especially regarding pricing. Every single year since COVID, there has been a membership increase, and at this point it feels less like "premium service" and more like taking advantage of long-standing members. I recently received notice that my monthly dues will increase from $239 to $279, effective January 1, 2026. The message claimed this was somehow a benefit because my rate is "$70 below new members." After supporting this club since day one, I don't believe I should be paying anywhere close to what new members pay--much less enduring constant annual increases. Where is the appreciation for loyal, tenured members who helped build this club from the ground up? Life Time's response feels dismissive and out of touch. Being told that the price hike is part of their "commitment to a premium membership experience" is honestly frustrating. The experience hasn't changed enough to justify these repeated increases, and loyalty clearly doesn't matter here. I've enjoyed being part of this community for years, but it's disappointing to see that long-term members are treated no differently than new sign-ups. I will be giving my 30-day notice and transitioning to EOS Fitness, which is covered by my health insurance and actually values its members. Life Time used to be worth it. Now, it's just overpriced--loyalty not required, apparently.

Well the rumors are all true. This place is ELITE! Big gym spaces, LOTS of amenities, the crowd is…read moremostly experienced lifters, so it can be intimidating for newbies, but if you've got the cash and you're serious about transforming yourself, this is the place to do it.

Came here after we were promised a free one day pass from the chevron marathon expo which turned…read moreout to be a lie. The front desk rep was extremely unapologetic and rude and told us we should have gotten a written statement for the free day pass?! What?! I'm extremely disappointed at the lack of customer service. I was so excited to try this gym but for $29.99 for a day pass, I'll pass. After we were disappointed and left, the front desk rep didn't even care. Even an apology would have gone a long way but hey that might cost me another $29,99!