My wife and I have a Bernedoodle named Penny Pickles…read more Shes a great dog but was biting too much and causing a scene when we would eat dinner. We hired Michael & Alex to come over to house for 1 : 1 training. They came 5 straight days while we were at work making it extremely low lift on our end. After the 5th day, Michael dropped by for one hour to teach us numerous techniques to better support our little Peanut. Michael performed an extremely an informative meeting and we feel much more confident dealing with our little Pickle going forward. She's already shown a huge amount of improvement since Michael walked in our door - I'm writing this the next day. Michael was incredibly skilled, knowledgeable of dog behavior, and made us feel at ease. Him and Alex should be top of mind when selecting your next dog trainer in Chicago. -Yale Reardon

Every time I have come here there are extra fees for no reason. They charge late fees when they…read morehave openings. I have rude sassy text messages from them. Wouldn't recommend to anyone. Overpriced and not even good grooming. Better options in town. Absolutely terrible experience detailing with the establishment. Specifically the River North location.

I love the online booking tool and that the walker/sitter scans in and out for each visit, as well…read moreas providing pictures. I have piece of mind while I'm at work or traveling that my dog and cat are well cared for. I wish I could give a 6th star for service! Liz, the owner, goes above and beyond and really cares about the animals she serves. The last time I traveled, there was an issue with my front door lock, preventing the sitter from feeding my cat. I was a two hour flight away and freaking out. Liz met with the locksmith at my home to be sure she got in and the cat was taken care of. She kept me apprised of everything that was going on until it was sorted out. I couldn't imagine using another service after that.

Started out on a positive note....but over time things deteriated. If you choose to use thies…read moreservice i strongly suggest you keep things extremely professional. The lack of comunication was frustrating They bill you and charge your credit cardbefore sevices are completed. They never answer the phone on the weekends and sometimes during there scheduled buisiness hours. I suggest having a camera due to the fact that I strongly believe that they were not honest about the number of scheduled visits I think they are under staffed and over whelmed. I try to give everyone the benefit of the doubt but when i chosse to part ways they refused to return my keys and i had to pay for my locks to be changed. I would use Windy City Paws they are the best in chicago

We have been using Windy City Dog Walkers for several years now and they take such great care of…read moreour dog Millie. They are very responsive to last minute changes and are very accommodating. The staff is very professional and kind, and Millie definitely loves her walker! I always look forward to the daily updates with photos. I definitely recommend this team of professional dog walkers!

Windy City Walkers is the absolute best! Ali has been incredible! They are professional,…read moreresponsive, and just so great to work with!

Have you ever been stressed out leaving your fur child behind when going on vacation? Stress no…read moremore, when you call Cara Care. Cara returns her calls promptly, professional at what she does, and she provides plenty of pictures of our dogs. If you're looking for the best pet care professional, Cara Care is it!

I cannot explain in enough words how fantastic Cara and her company is. We left several dog walking…read morecompanies for numerous reasons and Cara has come to the rescue, opened her loving arms to our pup and treats him as if he was her own. She is such a kind, hardworking and dedicated individual. It's clear that she can connect with animals in a way that many cannot. My dog Merlin is so in love with their cuddles, their silly games and in general just loves time with her. She's saved us in so many ways - on short notice, flexible scheduling, medical needs etc. SHE IS THE BEST. I don't usually write reviews but I would shout from the rooftops for her. You and your pet are in the best of care with her.

Thank you, Hershey and Savannah had a great time. We really appreciate you being on time and…read moreproviding that extra effort to every detail. We plan on being regular customers now that we have experienced your excellent service.

Highly recommend using Pet Care Now, Kara took great care of our dog and kept us up to date on all…read morevisits. I am glad I found Pet Care Now and will use them again.

I've been taking my dog to Dog Hotel for 4 years now, and I can't recommend this place more! This…read moreis the 3rd doggy daycare I've tried in the city, and it's the only place I trust. The staff is incredibly trustworthy, and they genuinely care about your pup! I not only take my dog here for daycare and grooming, but I also board her here occasionally, as it is one of the only places in the city that has staff on site over night. I learned that most other places in the city leave the dogs alone for about 7-8 hours at night! At Dog Hotel, there is someone here 24/7. I won't take my dog anywhere else!

I have trusted dog hotel with my dogs care for many years. They do an amazing job and I am so…read morethankful for their support. I have never worried for my dogs care while at Dog hotel. The owner and team care about each and every dog in her care and I am thankful.

I wanted to recognize the team at Pet Care Plus for the care and professionalism they showed during…read moremy pup Kuma's 2-week Board & Train stay. I will be honest--there was an incident on the live camera feed that was very upsetting to witness, and I was ready to pick Kuma up the next morning. As a rescue puppy, seeing her mishandled by an employee broke my heart. What made the difference was how quickly and professionally Kate, the managerbresponded. She called me within minutes of my email, listened to my concerns, showed genuine empathy, and immediately put my mind at ease. The team took my concerns seriously and ensured Kuma was never placed under that employee's care again. Because of how Kate and her staff handled the situation, I decided to give it couple more days. Kuma was happy, well cared for and enjoyed playtime. Today, Kuma attends daycare twice a week, has a monthly pool pass, and loves her time there. The facility is clean and well maintained, but what truly sets Pet Care Plus apart is its caring and compassionate staff. Thank you, Kate, Monica, and Zoe, for taking such great care of Kuma!

Unfortunately cannot recommend after having significant issues during each of our three previous…read morestays. During our last stay, techs spilled nearly half of a bottle of expensive medication. When I spoke with the assistant manager, she admitted to knowing about two separate spills. However, when speaking with the manager few days later, she denied a spill had occurred and suggested the medication spilled before the techs had access to it. In addition, after that stay, my dog came home with paws stained yellow with urine that required two washes to fully clean. To her credit, the manager was very polite in discussing these issues, however she was unwilling to take responsibility and refused to reimburse me for the cost of medication wasted (~$75). In addition, and much less seriously, Pet Care Plus has made several errors with feeding and even sent me report card for someone else's pet during a previous stay. These are minor issues, but they do highlight underlying problems with organization and responsibility.

We love taking our cocker spaniel to City Pets. It's expensive, but well worth the cost (and really…read moreonly $10 more than any other groomer we tried). The price also includes a lot of things, like nail trims, that other places charge extra for. Our dog is a rescue and she has severe anxiety about kennels/cages. Their cage free policy is perfect for her. They always do an excellent job. One time they didn't cut her quite short enough and they were very understanding and trimmed her up for free. They always add little extras like bows in her hair or on her collar, which I find adorable. I haven't tried any services other than grooming.

I have been very reluctant to write a review on City Pets, perhaps because I feel so sick and…read moreguilty for having taken Cooper here to get groomed just because their rates are less than at Kaiser's (two blocks away) - a good lesson to "buy nice or buy twice". Grooming: I initially took Cooper here for doggie day care since I was working and going to part-time business school. I noticed they offered grooming and decided to try them out since their rate was less than at Kaiser's. The second time I took Cooper for grooming, he came home with such a close shave! Lisa told me they had to take extra fur off since it was matted. I thought it wasn't a big deal until a year later when my husband and I noticed that Cooper's fur was not growing back. We took him to the vet to confirm it wasn't due to a medical reason, and she told us that his fur had been cut down too short that it destroyed his fur follicles. Please see the attached before and after photos. We are distraught that his beautiful fur has not grown back (his neck especially remains bare). Doggie Daycare: The dogs are not given walks during the day. Instead, there are just pee pads on the floor so that the dogs can relieve themselves inside. This can be very counter-intuitive for a puppy who has just learned to be house-trained.

I needed to get a new pet sitter for my two cats after moving outside the service area of my…read moreprevious pet sitter. I researched a bunch of pet sitters on Yelp and contacted a couple. Stephanie was very responsive and immediately set up an introductory call to get to know my needs and everything about my cats. Stephanie and her team took great care of my cats while we were out of town for a week. The app that Chicago Urban Pets uses allows you to include all the information, and pictures, of your pets. When the sitters come to visit, it lets you know when they have entered your home and after the visit the sitter sends you a detailed report and pictures. It truly allowed us to enjoy our vacation and know that our babies were being very well taken care of. Thank you Stephanie, Abbi, Oliver and Victor!

Love Chicago Urban Pets. They've helped with my two cats on many occasions. The new app makes it…read moresuper easy to book services, and settle invoices. Love that they can let themselves in, and I always look forward to their updates and photos of my buddies. I definitely recommend their service.

Patient and kind employees who ensured my dog was comfortable and able to make friends on the first…read moreday! I love that they texted me update pictures.

From the owner: This Facility caters to our small fur babies. All pups here are 35lbs and under. We offer dog…read morewalking for the building residents. Lots of one on one attention. We offer transportation from the facility to our full service facility for boarding, grooming and training. Please call us for more information.