Amazing quality and fair price. I recommend 1000%. I called and he was able to meet with me within…read morethe hour for the screen replacement. All said and done in under 20 minutes.

I got my iPhone 12 screen fixed for just 70$ Adam did a really amazing job and I love how he's…read moremobile. I was working in target as a at&t vendor so I'm from out of town(Fresno) and when my phone broke I needed a repair done fast. Definitely go through this guy he won't let you down.

Definitely recommend the store for all your cell phone repair needs. Whether it was for a battery…read morereplacement, new phone case or just letting me know that my phone was fine it was just some debris in the charging port. These are the guys to go to.

I've always had pretty good experiences with them but the last time I went in they replaced my…read morebattery, since the life was at 70%. They put a non apple part, which for the price could be expected, but that new battery ended up killing my iphone making me lose all my pictures from the past SEVEN years because it shut down before I could back everything up!!! I took it to apple and they told me the battery created issues with the hardware so the phone isn't usable anymore at all. This place is good with all other issues but if you need a new battery don't cheap out pls go to the actual store‍

Went in to get a deal for a new phone and tablet and watch! VINCENT is the absolute best! He was…read morealone in the store and the entire time I was there (about 2hours) he handled me (which is always a challenge) and every other customer that came in the store in a very professional and proficient manner. He was aware of how to overcome challenges presented to him he was able to afford me all the discounts and credit that I had earned. The value I received for the 3 new Apple items was groovy! Now when I looked up Verizon stores in Merced there were some not so flattering reviews, that means go to Vincent the store on Olive and R street. He will do you right

I want to call out the excellent service of DaQwon. He did an amazing job was extremely patient and…read moretook the time to make sure understood everything. While helping 3 other people in the store because he was working alone. He kept it down and was jncredible.

Took my phone floating in a "waterproof" case because I am not smart. My phone was inevitably…read moredrowned and I thought it was beyond repair. I brought my phone here and was quoted $350 for a new display. Considering the price of the phone I considered this fair. I was later contacted by the repair tech and informed that he would need to order more parts because my battery and charging port were also fried, but he stated he would be honoring the original price quoted. I got my phone back 2 days later and it was working as good as new!

Worst place ever. Such a rip off. Don't spend your money here. My screen was all glitchy right…read moreafter getting it back.

Gentleman at the front desk was great. Easy fix with my iPhone charging port clearing the blockage…read moreand getting my phone charging again

Did alright job had to take my phone Back due to another "problem" my phone had although it was…read more"fixed" my phone has not been the same since so had to purchase a new one after spending 300 here for it to get fixed.

Amazing service, I brought my old hp from college and Matthew optimized and completely tuned it up…read more Now it's running great! I like old pc games and my main goal is to have this computer for retro gaming pleasure. If you have game consoles, computers or phones etc. bring them here! Reasonable pricing and pleasant to do business with. I will be back.

I needed my computer fan replaced as it was buzzing very loudly & threatening to die, putting my…read morecomputer & all the data at risk. Matthew fixed it quickly and got it back to running safely. His prices are very reasonable! He wasn't even going to charge me for the new fan, but I paid him for it anyway. Now I can make sure everything is backed up before migrating to a new computer! Thanks, Matthew!

Had to wait and wait and apparently was overcharged. I was jammed up and needed the phone despite…read morebeing charged tacked-on activation plus plus. I did walk out of there with activation on a phone I already owned for the better part of a hundred bucks what would I believe would have been half that without the middle man. It's a nice clean showroom and they may have knowledge of the product, which is about all I can really say in favor.

Worst place in town , they have extremely poor communication skills. For instance i was told " you…read moreget the phone case for a discount price of ten dollars " and then they charge me " 40$ and discount ten dollars " those sentences are not the same nor do they mean the same thing.

The whole crew is badass..each person goes above and beyond with their customer service. This…read moreestablishment is by far heads above all the rest I've been to. Great job Adrian and crew.

I literally never write reviews unless I have had an exceptionally bad or good experience. This was…read moreunfortunately the former as I was met with a clearly stressed out employee named Dustin. I had already been to the wonderful people that own the Cell Phone Doctor in town so I knew my iPhone 16 pro max needed to be replaced. Pro tip never charge a newer iPhone with a Mac book charger it will fry the chip inside the phone. Due to the amount of phones we have through our business (we just switched over 300 plus employee phones from AT&T to Verizon) Dustin had to call his manager named Gabriel to try and get me a replacement. Dustin was unbelievably rude in front of me and my husband berating us due to the size of our account and the amount of phones we have attached to our account. In a normal world you would think an employee representing Verizon would recognize the large account and try help the owner of said account with a simple request to replace a phone. Instead I was met with animosity and condescension. Dustin refused to help and then threw his manager Gabriel under the bus for not being able to replace the phone when in reality he just didn't want to help us. I did make an appointment at 5pm knowing they closed at 7. Despite having an appointment I wasn't helped until 6pm and we were approaching closing time so I am sure that may have played a role in Dustin's demeanor but it was totally uncalled for. When I called our Verizon rep in the store Dustin then proceeded to berate her as well due to the size of our account. I had such a horrible experience and none of it makes any sense. Thankfully our Verizon rep sent me a replacement phone today but this whole experience could have been avoided with a competent employee. I hope the owners of this authorized Verizon dealer see this review and look into Dustin's behavior. This interaction was witnessed by two other families in the store that I've known for decades. Avoid this authorized dealer at all costs!