Reached out via their messaging system and received a quick and detailed response…read more He was flexible with my availability and fixed my charging port faster than I was expecting and a fair pricing. Will be returning for any future repairs. Thank you Luis

My husband had met Luis through some business event, so when my Apple laptop screen unfortunately…read morebroke (note to self, always check your laptop for pens before you close the lid), he recommended I go to Evolv Device Repair. I requested an appt online and Luis was very communicative it getting back to me. He always was communicative while he had my laptop while it was being repaired. Luckily he was able to do everything same day, so we did somethings in Tacoma to stay occupied while we waited. I felt like the price was decent for what needed to be repaired, plus it was way cheaper than purchasing a new repair. I would recommend this business if you need a friendly computer repair person!

Yo! My mom had an iPhone 6 not turning on for over a year now. She was so disappointed she couldn't…read moresee the pictures of the family and everything else she had saved on the phone. We didn't know where to go but then found out about reconnect repair in tacoma mall. They just opened up but these guys went the extra mile to fix the iPhone. They replaced the charging port but the phone still didn't turn on, then they did more research and fixed the issue but the price never went up even though they did double the work. My mom is now happy the iPhone works. thank you for the great service guys! Even my buddy who works at apple told me that the apple store in the mall refers customers to reconnect repair if apple technicians can't fix the issue. Now that's gotta mean something, these guys know what they're doing!

Unfortunately we all been there before where we had a drunken night and accidentally drop our…read moreiphone and the screen cracks. They can easily fix your phone screen here, quick and best price around, compared to Apple stores. I was searching online and happened to find this place. I would definitely recommend my family and friends to go here if they had any phone issues.

I came in thinking I needed an expensive part replacement. Instead, they sold me on a much less…read moreexpensive maintenance. My phone works like new for far less than I was expecting. Only waited about 20 min. Only downside, no magazines in lobby to read while they are working on phone ;)

Shitty business. Inconsistent and uninformed. Took my laptop in to get two keys reinstalled. Was…read moreprompted to buy the insurance subscription for $30/ month then cancel it after getting item fixed. Called 2 days later to get update on pickup day, was told they were unable to fix it but no one was able to call me to let me know. Requested a refund, was told they could do nothing about it besides call Asurion. Called Asurion, rep told me I actually needed to wait 30 days to file a claim and get item fixed. I requested a refund again and they transferred me to the billing department, which ended up being a broken extension. Called back and was told they weren't open anymore. Called the business back and they said "yeah I don't know why they wouldn't tell you that you need to wait to file a claim". Very frustrated with this business and definitely not going back ever again.

Throughly irritated with this AT&T store and I had used their company for so long!! Went into…read moretransfer a prepaid to a postpaid account. They said we couldn't do anything in the store and to call 611. We got home, I called, they gave me the RUNAROUND and all 3 people I talked to said to go into the store!! Ugh so annoyed with their laziness at this store to help!

I went to trade in my phone and Ron diberatially broke my phone right in front of me so I don't get…read morethe 1k credit. I reported the incident to the Office of the President oonly up find out they were not a AT&T store they were a agent store. Plz don't conduct business here.

I saw an ad/listing on OfferUp for a "Brand New iPhone 16 Pro Max - Huge 35% Off! Only $829" at…read morethis particular location & so so went there to purchase a unit. I arrived there & asked for the specific model to purchase. The gal said that price was for a used unit locked to a specific carrier. I showed her the ad on my phone & asked to speak to a manager. A guy came out from the back room & said, "If you scroll down & read more it will tell the exceptions." I said, "The title of your listing is very clear & your tactics are very deceptive!" This business is dishonest & a waste of time! See my included screenshot of their listing.

I wish I never heard about this place. I went to get a phone because my last got damaged and I…read moreneeded a phone quick for operating my jobs and payments. But now I'm stuck paying more than what I'd owe for even the latest phone. They didn't inform me on lease details. There app has also crashed after an update leaving me unable to pay my payments on time. Which a day hasn't gone by that I'm left to pay past due which makes no sense struggling with other payments. When I'm done paying this phone off I will not be continuing anymore service with them.

This is going to be an excellent story so buckle up. I am a nurse practitioner, and I am supposed…read moreto be on call for my patients. I dropped my phone in the bathtub like an idiot, and it completely died. Luckily, I had ordered the new iPhone as an upgrade and it was supposed to arrive the next day. It never did so. I ordered it again through Apple after canceling the order. I show up to Apple and I was having security issues with my account did not have access to a phone and was unable to get my phone. I called ATT Four times and talked to a different person each time for up to 20 minutes. When I initially walked into the store and it was my turn to speak with somebody, they told me there wasn't much they could do help. I would likely have to wait 24 hours to bypass some type of security issue with the account and I didn't have 24 hours because number one the government is shut down. I'm not getting paid and I've already spent so much money three times getting a phone online and I'm on call. I put my head down in the store and started bawling. And then Roger came to the rescue. Roger is the manager and Roger knows what he's doing. He actually cares about you. I never thought that at 33 years old that I would have a public crash out at a cell phone store, but I did. Roger bypassed the security knew exactly what to do in a matter of 10 minutes handed me an iPhone 17 turned it on how did everything transfer transferred. Helped me pay for it. Handed me a box of tissues and a glass of water. This man probably provides cell phones to Jesus I'm almost certain He has an instant swipe card into heaven. I promise you he does. I left the store with the iPhone, while Apple because I had to go to that store twice was blaming my cell phone carrier for all the issues instead of helping me. I just had to dog on apple for a minute because they're terrible. They're getting a review too. But Roger saved the day I had a case, A screen protector that they put on in the store for me, and a water bottle. Roger was mentally and emotionally more supportive to me than my own parents have ever been in my entire lifetime. And if corporate sees this, you better give Roger the fattest raise because not only did he take care of me, but he helped me facilitate caring for our soldiers

Demariae helped me when I came in to upgrade my phone on 04/17/2024. He was very informative and…read morekind! I previously had a bad experience with the authorized retailer AT&T (in university place - don't go there!) so I was a little weary about coming in, but this location is a corporate location so you can trust these employees! Anyway, very quick process from start to finish. The longest part was updating my phone in store (dang Apple). Will be returning to upgrade my watch next. Thanks again, Demariae!

I've been coming to iFix and Repair inside the Lakewood Walmart Supercenter for a while now, and…read morethey've never let me down. I've brought in different devices over time--phones with cracked screens, charging issues, and random problems I thought were done for--and every time they've fixed it fast and professionally. The staff is always friendly, straight-up, and honest about pricing, which I really appreciate. No pressure, no upselling--just solid work and clear communication. Most repairs are done way quicker than I expect, and it's super convenient being able to shop at Walmart while they handle the repair. If you're in Lakewood and need phone or device repairs, this place is legit. Reliable, affordable, and consistent--there's a reason I keep coming back.

This guy damaged my phone while replacing it with the worlds cheapest screen. literally got scammed…read morefor nearly $300 for a screen replacement and while replacing it he damaged the ambient light sensor. When I got my phone back it was extremely laggy, dark screen and low quality display. It cracked literally 1 week after replacement, I went to a different spot in Tacoma and they informed me about the type of screen he replaced it with (literally a Temu screen) and the damage he did inside the phone that had to be repaired with original parts. This guy sucks to say the least. He talks a big game, and then clearly doesn't know what hes doing. Hes using extremely cheap screens and selling them as "premium aftermarket". Dudes a Scammer in the middle of a Walmart.

I had a T-Mobile store I went to that was in another part of town but alas that location closed for…read moregood. So I was trying to find another one and as it turned out this particular location came up and was actually way closer to my house. I haven't had to go here for too many reasons but the couple of times I did my questions and needs were met quite nicely. They helped get a new phone set up for me which I always struggle in doing when I get an upgrade to basic (and embarrassing for me after how simple of a fix it was) troubleshooting with minor tech questions. I have to say the T-Mobile stores I have gone to in quite a few years now have done well with situations like mine. I remember way back when they wouldn't help you and you had to call a hotline to get help which was a lengthy call. I can't feel sorry for the store locations that did that to me are also no longer open. Maybe there's a very good reason why. But the one I previously went to in Tacoma didn't have those old issues of the past.

People who work at this store are very unprofessional. They also are:…read more1.Fraud 2. rude 3. Cheat 4. Taking advantage of people who doesn't speak English. Lure customer to pay the product/service that they believe is free. Never come to this store ever again. Do not have business at this store please. One star is still overrated. T-Mobile will lose its reputation and business if continuing contract with them as authorize dealer.

I was going to get a new phone screen as mine was broken. After speaking with the owner, I decided…read moreto buy a new phone. The store employee not only activated my new phone, he also helped me move aps and information from my old phone to my new unit. I was very happy with the overall professionalism of everyone here. I would highly recommend them to anyone in need of a new phone.

From the owner: We are a diverse , and unique Cell Phone retailer, that specializes in "No contract plans" We are…read moreAuthorized by the Most Popular Companies in the Nation. MetroPCS, Boost Mobile, Simple Mobile, Page Plus, H2O Wireless, just to mention a few. We also carry an extensive, quality line of accessories. We can Help with minor repairs. Pay your Cell Phone Bill here with us as well, all payments are "RTR" Real time replenishments, which simply means your payment is posted right away. What can we say about experience, knowledge, and customer service? Simply, you be the Judge. See you soon!!