A power surge fried my modem and router, so I stopped by the store to see what my options for…read morereplacement were. I was in and out with new gear (no charge) in less than 15 minutes. I was actually shocked at how quick and good the service was. Nice!

Spectrum is the ABSOLUTE worst company I've EVER dealt with!!…read more1) They are the most expensive internet company. They don't START that way, but they increased my bill $10.00/month for the box, among other reasons for increases. 2) Their service cuts out when it rains, the wind blows, the sun is shining, maintenance and so on. It went out so often it was ridiculous. I asked for price reductions for when the system went out, but they had special rules for that, as well!! You had to call when it was out and give them specific times that I was unable to use the internet. I can't imagine what that would do for my customers if I had Spectrum business to depend on their service!! As a matter of fact, I once called my doctors office when it was raining and their internet was down. I had to ask if they were with Spectrum and they said that they were. They said, "it's ALWAYS going out!" 3) When I went to the Spectrum store to cancel my service after over more than 5 years of service, they asked why I wanted to leave. I told them because of the price and the reliability!! After 5 years of service, my cost was OVER $300.00 a MONTH. At that time they offered to lower my monthly cost to just over $200.00!! I said, "if you could've lowered my monthly prices this much, why wasn't it offered this in the 5 years I was with them!? They just said that the offer was just for right now. They actually lied right to my face!! They start with a reduced price, but it slowly goes up...EACH month!! If you're a business I would DEFINITELY find another option. My local electric company offers a $50.00/a month price. I've had it for 2 years now, and it has NEVER gone out! Not once! And the price hasn't increased a dime. Not once!! I keep seeing their commercials about how dependable they are, but I know not 1 single person that has/had their service that was pleased with the price OR the service!! That is why I felt I had to let people know the truth. I hope this review helps even 1 person from depending on this company!!

I called them up on a late Saturday afternoon and they said bring it in. My phone was not showing…read moreanything but a black screen. They fixed it in 30 minutes and I now have a working phone again. I read where people were upset with the service in the past but my experience was nothing short of fantastic and the outcome was more than I could have hoped for. In a small town like this, they deliver the type of personal, friendly service you would and should expect from a professional business.

Fixed phone screen, but caused other peoblems when they did. Very tedious and bothersome to come…read moreevery 2 weeks because they can't do they job right.

AT&T is the worst!! The people are rude and the services are the highest in the business!!…read more We went to get our phones released to go to T-mobile. First we called, and they couldn't help. So we went to the store, 3 different times!! The second time the guy was so rude. So we went to T-mobile and they said that AT&T had to unlock the phones. We went to the AT&T store and the guy said, "they are crazy! All you need is your account and pin." Came back to T-mobile and told them. T-mobile said, " AT&T is losing people by the droves and they have been playing these games with everyone." T-mobile gals took pity on us and got the phones unlocked! I wouldn't send my worst enemy to AT&T!!

Store was clean and organized. Employees were very fast and professional- they care about their…read morecustomers and treat customers with respect! i definitely will be returning in the future.

I came into this store and sat for over 20 min. There were two people helping customers but what…read moregot me is the didn't even acknowledge our presence at all.

Absolutely worst customer service experience ever! Waited with my wife for 2 hours and couldn't…read moreget our new phone service set up by staff. Came back the next day and the manager was clueless. So we had to get phone service from Verizon across the street ....took 15 to set up new I Phone and out the door. Staff are nice but aren't properly trained by management to set up phone service and set expectations. They said their computers were slow but still made us wait instead of saying come back when we at 100%. Coaching moment.... AT&T can do better!!

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

I went to Dino's phone repair, in Granbury, Tx., to find out why I could not charge my phone. the…read morestore was very clean & organized & the people were more than helpful. they said it would take about 15 or 20 minutes & it did. I couldn't be happier with their service & not only will I use them again but I will tell others about them Jeff

Cassidy was great help to us and so friendly. We really appreciate her working on my phone to…read morerepair it. Highly recommend this place to anyone.

Well its Halloween again and Im needing an intercom and fan rig for my Star Wars Stormtrooper…read morehelmet. So I went in to the Granbury RadioShack and when I explained what I needed to Stephanie Elser the clerk in there...she immediately found all the switches, wires, batteries and brackets I needed. Usually, when I mention the white armor get-up I wear...people go "what?" but not her and I was in and out in five minutes. She gets thumbs up and five stars from me for customer service! And they are NOT gonna be one of the stores closing...good!

They don't have near the selection they used to have, and the staff is not friendly at all. When I…read moreasked for an HDMI to VGA cable or adapter, the kid just stared at me, confused. RIP, Radioshack...