Granbury store shows to be open on the web searches. Closed every time I go there. No one answers…read morephone or calls back. if store is shut down please update website and phones. If still open then OPEN and answer phones.

This is not a corporate store. it's a third-party reseller. Spent hour attempting to get a…read morereplacement phone. Didn't happen, was told I qualified for upgrade but had to pay with cash only ($140.00 T mobile policy) LIE! plus additional cost for phone. Total waste of time. Went to T-Mobile at The Shops in Clearfolk (Corporate Store), issue resolved within 20 minute, no out of pocket cash, filed claim and received phone in 24 hrs.

I would give in minus stars if I could. 10 months of interrupted internet, 10 months of dropped…read moresignals and many tech visits. Still have slow internet 1/2 of what I pay for, and still have dropped service which causes me to reboot app. So I went to their site and selected a modem from their list only to be told that I'm not in an area that will support any modem other than theirs. I'm out mega buck for upgrade to my routers, reprograming a high end remote and buying a modem that I now have to pay postage to send back (if they take it back). I'm looking for a new provider.

13 people in queue and only two people working. I've been sitting here for well over an hour…read more People are leaving because they're tired of waiting. That's good for me, but I don't think a simple issue should take a couple hours.

Very helpful. Fast repair. Very reasonable. Really nice guy. On Hwy 377 near Grump's hamburgers.read more

I brought in a iPhone 6s Plus to fix a cracked screen and came out with a broken camera. The owner…read moresaid they were not reliable because the parts he removes does not affect the area around the camera. For 6-7 years I haven't had one issue with my camera until I took it there. And they still denied to fix my phone. If I could rate half a star I would. Horrible customer service. Go anywhere but here! Complete waste of time and $125

If you want to be lied to by people who have no idea of what they are doing go to Cricket in…read moreGranbury. You are in there with other customers and all you hear from the Cricket people when asked a question by a customer is some form of I don't know. They will shoot you a price and not stick with it at all. Oh what a tall excuse you will get. Remember Cricket is owned by AT&T and with the stock market booming like it is AT&T is going the opposite direction. Does that tell you anything. I would say go to Verizion where you can deal with some people who have some knowledge and honesty.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Granbury store today.

We were in the store to update husbands phone. We were helped by Colin (store manager). He was…read moreextremely competent, patient and kind with us. We appreciate his skill and professionalism!

I came into this store and sat for over 20 min. There were two people helping customers but what…read moregot me is the didn't even acknowledge our presence at all.

They were awesome. We had really bad luck in the past with another provider at our old house and…read morethis company put us at complete ease. They took the time to really learn about what we wanted to accomplish with our internet service and TV needs. They gave us options and no pressure through the entire process. When they completed the install we couldn't even tell they had been in our house for a couple of hours and everything looked like what you would expect from a professional. We definitely will use them again and refer them to our our friends and family.

From the owner: Kelstar takes great pride in our ability to consistently earn the highest marks of satisfaction on…read morecompletion of work provided. With infrastructure, manpower, and top-notch leadership, Kelstar can take on even the most challenging of tasks for any provider. We help connect you to the latest in technology to provide solutions for your future, whether you are looking for Satellite TV, Cable, Internet and Security Home Automations Products. We represent brands like DIRECTV, Viasat, Vivint, HughesNet & also provide Business Class Phone solutions. As a leading smart home technology provider, vivint offers home security, energy management, home automation, local cloud storage, and high-speed Internet solutions. Our team is trained to install, service and maintain this state-of-the-art I.O.T. technology--helping you to create a more conscious and thoughtful home with a nest PRO. Call us today!

Cassidy was great help to us and so friendly. We really appreciate her working on my phone to…read morerepair it. Highly recommend this place to anyone.

Purchased a replacement phone for my sister and had them transfer all the information over to the…read morenew phone. Then took other sister in to have her chip transferred from one phone to another. Mark and the girls were fantastic. Very courteous, professional and most helpful and understanding to three elderly women! I don't live in Granbury, but one sister does and if I did I would definitely go back to Mark if help were needed. To the owner, congratulations for having great employees and great service. You do Granbury proud!

They don't have near the selection they used to have, and the staff is not friendly at all. When I…read moreasked for an HDMI to VGA cable or adapter, the kid just stared at me, confused. RIP, Radioshack...

Well its Halloween again and Im needing an intercom and fan rig for my Star Wars Stormtrooper…read morehelmet. So I went in to the Granbury RadioShack and when I explained what I needed to Stephanie Elser the clerk in there...she immediately found all the switches, wires, batteries and brackets I needed. Usually, when I mention the white armor get-up I wear...people go "what?" but not her and I was in and out in five minutes. She gets thumbs up and five stars from me for customer service! And they are NOT gonna be one of the stores closing...good!

So, we changed our phone numbers and got new phones. We were greatly, helped by Christian and…read morePaul. They were very, patient with all our questions and concerns. Enjoyed talking with them both and appreciate all their help. I highly, recommend you deal with either one or both!

Had a device and service for less then 48 hours, returned the device I purchased with cash…read moreout-right because of such horrible service, and 2 months later with ZERO phone calls and ZERO emails they send me straight to collects for a RE-stocking fee? Next level scam artists, ATT is multitudes better in service and coverage, buyers beware!