The Manfolk thought he had a crack in the screen of his Iphone. I found RSR after searching on…read moreYelp. We stopped by on Saturday and Jesus was there to assist us. Jesus checked out the phone and found that the screen was in perfect condition and it was only the screen protector that was damaged. He replaced the protector as quick as a bunny and we were on our way within ten minutes. Jesus was kind, knowledgeable and professional. They have three locations in Tucson so they are very conveniently located. I'm thankful we found them and know that we will take all of our techie stuff to them in the future.

phone lasted 5 months now doesn't turn back on randomly…read more very laggy glitchy screen like if they use cheap parts also not the most professional

Incredible. Lifesavers. 100/10…read more I fully submerged my iPhone 6 in water and couldn't fish to out for a full 30 seconds. Tried the rice method but not until a few hours later. The result, not unexpectedly, was disastrous. Half the phone screen turned black, or started pushing buttons itself, or wouldn't respond, or wouldn't turn on, and then, finally, it would just flashed a green screen at me at a nightclub rave tempo. Summary: worst case scenario. It was the weekend and I rely on my phone for personal life and work. I was panicking. I feared not only for my news feed, but for the clients that couldn't get ahold of me bright and early Monday morning. I googled the nearest place with the best reviews. Then searched again for anyone open on a Sunday at noon (not many). These guys popped up; I went in with a bank card and blind hope. Expecting to have to buy a cheap full-in phone until I could sort out this mess with Apple or AT&T. Expecting to kiss my savings account goodbye. These guys are outstanding. I walked in, explained the situation. They gave me a full quote and walked me though the possible damages and repair options. Sent me to kill time for an hour, and when I came back about 50 minutes later, they had it mostly fixed. They switched it between the old and new screen right in front of me so I could understand the situation. Opened it up and showed me the damages. I know nothing about the inner workings of an iPhone, but they broke it down for me unprompted so I could grasp what I was in for and what to expect. Told me the worst case scenario (needing to send it elsewhere for further repairs), but made it clear they'd do everything they could. Reminded me of any possible costs and double checked that I was okay with them. Never made me feel like I'd be left high and dry (which would've been fair; they fix phones, they don't perform magic, and I'd essentially sent it to the Shadow Realm). As a bonus, the guy who helped me was really polite about the privacy of my phone. Let me key in the password and double checked that I was okay with him entering any apps to confirm the functionality of the phone - even when going into Settings. Was super thorough and dedicated to making the phone 100% again, even when I admitted I was willing to just take a phone that could send texts, make calls, and receive emails. Friendly, calm, professional; that was exactly what I needed when looking at my year-old, $900 investment and control hub of my life, sitting possibly dead on the counter. Went to kill time for another 15 minutes. When I came back, he had it all patched up and gave me a rundown of the final fixes. Noted that one or two minor glitches did happen (battery level fluctuated some), but gave me the option of fixing that then (maybe unnecessary) or coming back if there was an issue with a $10 discount on replacing the battery. Never pressured me to buy anything else and was very frank about the state of my phone. I was in and out in an hour and a half, tops. I came in with a phone that probably needed a full replacement. Walked out with a fully functional phone that had a new screen, a few circuit repairs, and other minor tweaks that had it living life again. $100-ish dollars in total, on the weekend, less than three hours after I'd TOTALED the thing. I'll recommend these guys forever, and you won't catch me upgrading to a new phone again just because something is wrong with my old one. This place works miracles!

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

When I have iPhone issue I struggle to fine a reputable place to take it to and end up…read moredisaappointed. I am not techy savey and so get taken advantage of. Not with Brandon, owne of The Phone Repair Hub. I needed a new phone screen. He very quickly and effeciently explained the different types and guided me to make a sound decision. Great customer service and very reasonable. Don't bother going anywhere else. The Phone Repair Hub is the very best.

reached out via Facebook marketplace listing to inquire about phones they had available. The post…read morebelonged to a female named Mags - she was completely useless with providing information and her customer service was absolutely lacking. I was in the market for a new phone but at this point I'd rather pay full price to my phone carrier to spend a penny at an established with poor customer service and zero regard for their customers. Very disappointing.

Quick fix was extremely helpful, professional, kind & persistent. I had a difficult situation with…read morescrubbing a phone after fraud & compromise. Andy & staff were concerned & work above & beyond to fix, clean and get my mom back with her phone. They were all helpful & educated on how to protect future boundaries. And keep safe Thx NA

I called close to closing and asked if they could fit me in for a screen repair. As soon as I…read morearrived they gave me a price breakdown and said it would be a 15min wait. I brought my own screen protector in and asked if they would place it on after fixing my phone screen and they did! Fast, easy, reliable and great customer service.

Operates with Smart Fix and leverages each other to rip off their customers…read more I'd leave 0 if I could. Replaced my daughter's screen, sold me an upgraded screen and warranty for 60 days. Less than 2 weeks later the screen started showing a bright line, the warranty conveniently didn't cover the issue and they couldn't help at all. So, ripped me off for $250 and broke my daughter's new iPhone. DO NOT DO IT.

I got my watch screen protector yesterday and it seemed like it would be durable and worth the…read moremoney.... (even though $27 is steep for a tiny piece of plastic). I got home and set my watch on the table and it chipped and cracked the cover. I went back the next day and the man said I could pay $10 for a replacement, even though I bought mine within 24 hours. I guess it just sucks to spend money on a product that isn't quality and then not have any leeway when it comes to quality assurance or customary service. The man said "well the screen didn't break itself so YOU need to pay for it."

Turtle is the best place in Tucson! Very knowledgeable with phones…read moreBest 10+ rating ! Has great selection of items ! Great value in phone products and antiques !

From the owner: Looking for an unlocked phone? We've got you covered! At Turtlez Treasures, we specialize in…read morehigh-quality unlocked phones that work with any carrier, so you’re free to choose what fits you best. Plus, we carry a wide selection of phone accessories — cases, chargers, screen protectors, and more — to keep your device looking and functioning like new. 14 Years of Experience

Excellent. Peter was as good as he could be, in setting up my new phone. I could not ask for better…read morehelp.

Maintenance by Comcast bumped my cell phone off and I could not get into my email. Pedro at this…read moreVerizon store solved the problem by providing a work around until the Comcast maintenance is finished. Not only that, the other two me at this store contributed greatly to making this visit productive and proving that the people working here know a LOT about helping people. I highly recommend this location for the expertise we all benefit from.

Came to the store to pay my bill in full for the rest of the year. Juan was very helpful in getting…read morethat taken care of for me. My husband also came here to discuss Internet options. Ray was very helpful and knowledgeable on that aspect as well. Store was very clean and very comfortable to sit there. Usually, it's pretty cold inside there.

AT&T has tried to corner the market and has an aggressive sales program where their sales men and…read morewomen come out soliciting you promising you better pricing on your bills. I find AT&T in general is a bait and switch company... They make you promises and they send salesmen who the customer never gets to see you again once you purchase and commit. I was guaranteed that my bill was going to be just an additional $30 a month after adding some lines and $35 activation fees. I was extremely reluctant because when I began the service four months ago, I received my first bill and it was quite a bit higher than the price I was told.. when the need for some additional lines arose. I called and went into detail about my first experience, and I wanted to be assured that if I agreed to use them for my additional lines that I would not be charged some additional fees.. the sales person guaranteed that that would not be the case and in this particular time, my bill was going to be around $200 monthly and for this first bill would be roughly $270. That price was including the activation fee fees. I began receiving emails immediately stating my bill was going to be almost $500. I called the customer service line and explained to them. I was getting these emails stating my bill was going to be almost $500. They then reassured me that I would not be being charged that amount that was just an automated system that sends out pricing that does not take into consideration, discounts and trade-ins. Ivan ask them to note that I had called and they guaranteed me no my bill would be the price I was quoted so I accepted that. I then wake up the day my bill is due and I'm charged $500 which is taken out of my account on auto pay so I immediately called the information line in which they tell me basically there's not one thing that they could do for me. I had an extremely hard time understanding operator because they were from a different country and had an extremely strong accent... I requested to talk to a different person a supervisor whom also had an extremely strong accent, and I had such a hard time, trying to understand what they were saying. I asked them if there was anybody that spoke a little bit better English so we could get this resolved and they told me no AT&T doesn't have in the United States to speak to. I was recording the call at the time because it had gotten so absurd and I couldn't believe that they were trying to tell me that I had no options.. I can't explain how frustrating it is to have an issue with a company, and to have someone that you completely cannot understand tell you something you know is completely false. This particular store I went into being told that it is the only one near me that that's an actual AT&T dealer that's not third-party. Initially I spoke to a sales person there were about six people working no customers and a young man came over to me and I explained to him this entire story then he proceeded to look baffled and get what I found out was the assistant manager, and he basically said there was nothing that he could do for me and that I should just keep trying because at some point I probably could get someone in the United States if I kept trying during the daytime.. I had a hard time accepting that answer as I have done my due diligence by trying my hardest to get through on the customer service line where they were no help and told me to go into a store then I go into a store and a very rude store manager who looked to be about 25 and highly uninterested basically told me he has no control over anything and that's just not something that he can help me with. I do understand that these employees can only do what they are allowed to do however, if you're going to be the manager of a store, you should have customer service skills because it is a lot easier for customers to accept bad news from a person who is friendly kind, and offers some sort of solution.. this Manager's name was Jorge and I have to say I cannot for the life of me figure out how he became a manager. I don't recommend AT&T and I definitely do not recommend going to the store on Broadway. I think the fact that they have six people standing around and no customers is probably highly indicative of the fact that their customers don't go in store because they don't get the service, they deserve and we promised.

The owner of this location has zero integrity I've been patient I've given you my phone number and…read moreyou still will not reach out to me. You're well aware of my complaint why do you refuse to reach out to me these reviews are having a negative effect on your business. Do not shop boost Mobile 5612 East Broadway. Please take time and look at my previous reviews what happened to me could easily happen to you go to cricket go to Verizon go anywhere but to this location.

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